Customer Ratings & Reviews
- Model:
- NS-XB14KRMT
- SKU:
- 6407891
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Media Remote for its ease of use, affordability, and functionality. They appreciate the convenience of controlling their Xbox without the need for a controller, especially for streaming shows. However, some users have expressed concerns about the remote's line-of-sight requirement and the need for direct pointing, as well as its build quality and use of infrared technology.
This summary was generated by AI based on customer reviews.
This thing does not work well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of a remote so that way I don't have to use my controller to watch anything. But this thing is garbage that hardly works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Media Remote for Xbox Series X | S & Xbox One, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
123
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work well as i thought, since i have 2 Xbox it will automatic turn both of them on at the same time
No, I would not recommend this to a friendDon’t waste your time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stick with the OG Xbox remote or the PDP remote. The new PDP remote was sold out when I took a gamble on this.
No, I would not recommend this to a friendYou get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to control channel or volume and instructions fail to tell you how to wouldn’t recommend it even for the price
No, I would not recommend this to a friendNot Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly ever connects to the actual x box, you have to be pointing right at it.
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work, wouldn’t control my series x at all, tried new batteries and all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the media remote. I am sorry to read that you are having some issues with the unit. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ease of use, Price
Perfect for Movies!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better than using a gaming controller to my movies! It's easy, works right away and even came with batteries. Great price too.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
No brainer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT remote. So sick of using a game controller to control my media. This works great and it's cheap. Works with my Series X
I would recommend this to a friend - Pros mentioned:Compatibility
Great remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote, connects instantly, and because it works with both my Xbox One and Xbox Series X it is great. Also don’t have to do anything to switch and use on each console, just have to point at what console im using it on.
I would recommend this to a friend Still going after many years of abuse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been trying to figure out how long I've had this remote. It's August 2022 now and I know I bought it when the original Xbox One was released. I have an Xbox One X now and someday I'll upgrade to the X Series. Anyway, I've had this remote for a long time. I've dropped it a ridiculous amount of times and it even had juice get into the buttons. It still works fine. Best Buy stopped selling it for a while and I see that it's back now and felt the need to leave a review. I'm happy to see it back because I love it. I seriously don't know how mine is still working, but whenever the day comes that it dies, I'll definitely buy another.
I would recommend this to a friend- Pros mentioned:Ease of use
Works right out the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this yesterday and was surpised that it worked right out if the box. I have a xbox series X. The instructions was kinda confusing but once i pointed the controller to the xbox it turned it right on.
I would recommend this to a friend - Pros mentioned:Ease of use
Really easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to use instead of my xbox controller and this is really easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
X box remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use easy to navigate menus. Better than using a controller for movies.
I would recommend this to a friend - Pros mentioned:Ease of use
Good stuff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing and so easy to use. Makes binge watching easy.
I would recommend this to a friend - Cons mentioned:Button quality
Honest review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote isn't that great. It feels lite and cheap. The round ring button on the remote is not responsive half the time. I got to press the button 2 or 3 times in order for it to respond and work. Granted the remote will work if you don't mind pressing the buttons a few times. Also, I'm about 8 feet away pointing the remote at the Xbox Series X just to let you know. I might look into buying a different brand remote if I can't take the non responsiveness buttons anymore. I do like the layout of the buttons and the look of remote though and for being around $15 dollars.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Media Remote for the Xbox series. I do apologize for the inconvenience that the remote has caused you. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
El control de la diversión
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Da facilidad y comodidad. Es liviano y su tamaño es perfecto.
I would recommend this to a friend- Cons mentioned:Responsiveness
Trash
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very temperamental, barely works with Xbox X. You practically need a hammer to hit the buttons hard enough for them to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I apologize for the experience that you had with this Media Remote. I would like to further review your case so we can find alternatives for your product. Please reach us at https://www.insigniaproducts.com/contact-us where we will happily assist you.
Cesar G. - Insignia Support
Volume button no longer works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had about a month or so and it worked great at first, now the volume button won’t work anymore.
No, I would not recommend this to a friend
