Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $14.99

Customer reviews

Rating 4.6 out of 5 stars with 1422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers consistently note the excellent battery life and convenient charging capabilities of the Play + Charge Kit for Xbox Series X | S, highlighting its ease of use and compatibility with various controllers. Many appreciate the included cable's length and the kit's affordable price. The product's performance and snug fit are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,422 reviews
  • Rated 1 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a very cheap Imitation it barely holds a charge.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Rizzo.

      I definitely understand that this situation you had with your Play & Charge Kit can be frustrating. Nevertheless, I would like to correctly troubleshoot your product to find out the source of this. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly help you with this.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Worked Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing the battery life lasts forever. Really easy to use and charge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic feedback! We’re thrilled to hear that you’re impressed with the battery life and ease of use of our product. It’s great to know that charging is a breeze too. Your satisfaction is our top priority. If you have any more thoughts or need assistance, we’re always here to help!- Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    THE WAY TO GO

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, just as expected for my new Xbox series controller. Definitely the way to go instead of using disposable AA batteries. Long battery life between charges. Two thumbs up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang 4 Your Buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it for the price u cant beat and the item is quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Great price.A+++++++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great value for a great product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understand people saying the battery doesn’t reach 100%, but don’t be fooled by that, the battery last longer than the PS5 controller

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 5 out of 5 stars

    Works just like the OEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the OEM one and the cable length it's more than enough. Using it on my new Xbox One controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and very effective gaming product for gamers with battery problems

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use battery last long enough to play for multiple days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Value (Bought on Sale)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It plugged in and allowed me to charge it. It's lasted for quite a while. I don't use it that often so at least when the controller is off it doesn't appear to drain it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got the Microsoft battery recharge kit, but it didn’t work. So, I returned it and decided to try this one. This one was easy to charge and it worked. Fully charged. I would recommend this one as opposed to the Microsoft one, which has a lot of defective battery kits out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and calue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member at Sandusky were very reassuring that this product was great quality and so far it has been Would recommend that store and it’s staff highly for any purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice not having to deal with replacing disposable batteries. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Easy to order and easy to pick up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. I returned the product after not needing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this works well. Definately worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mini USB!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble figuring out which connectors were on the cable. My Xbox controller uses the old style, this one has the mini usb and did not work with my controller. There were no specs listed, only the picture to go by. Best Buy could have done better by adding a more detailed description. I ended up buying an additional cable that works with my controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, does exactly what I expected it to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Insignia play and charge kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this Insignia product and it does not work as it should otherwise I can use it but all the time the connected cable does not charge the battery and I had to buy the original from Microsoft and I use an XSX.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Espeedy80,
      Thank you for taking the time to leave a review of our Insignia™ - Play + Charge Kit for Xbox Series X | S. We apoligize for the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don’t waste your money/time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time and money get a lithium ion battery pack these are garbage The Xbox plug & play kit is 25 bucks an is better in every aspect. I had these and they didn’t work as expected they are basically A A batteries

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you very much for taking the time to review our Insignia™ - Play + Charge Kit for Xbox Series X | S . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Irene
      www.insigniaproducts.com/support BBY-ExBrand_Insignia