Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- |
- SKU:
- 6448629
Customer reviews
Rating 4.5 out of 5 stars with 9377 reviews
(9,377 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Worked well for a while
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one year. We enjoyed it while it worked. Stuck on ‘more water needed’ light.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so hot this days and my refrigerator doesn’t make ice this fast I use this ice maker all day long My kids love it
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for sharing a review about your ice maker. We want to thank you for sharing with us your experience and we are so glad to read that this ice maker is what you needed. Remember that if you have any concerns, you can contact us at any time you need. Thanks for being part of the Insignia family.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 4 out of 5 stars
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect little machine just wish the ice could stay inside without melting.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 5 out of 5 stars
TOP-SHELF ICE MAKER!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first-ever ice maker...and I LOVE it. I cannot imagine one working more smoothly and efficiently.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 1 out of 5 stars
Rusted Icemaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The icemaker performed very well except we had to buy a replacement unit after 2 years because the machine started leaching out rust from a mechanical portion of the motor assembly. Poor design as this should be hermetically sealed for this not to occur. $99 for two years ice was acceptable but if it weren't for my wife's eye we might have been exposed to the rust. Now we will be looking out for this flaw in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Will, thank you for sharing your feedback on the Insignia™ Portable Ice Maker with Auto Shut-Off. We're glad to hear that the icemaker performed well initially, but we're sorry to learn about the rust issue you encountered after two years of use.
Your comments are important to us, and we take them seriously. We apologize for any inconvenience this has caused and appreciate you bringing this to our attention. We'll make sure to pass your feedback along to our product development team to help improve future designs.
If you have any further concerns or need assistance, please don't hesitate to reach out to our customer support team. Emman | Insignia Products
- Pros mentioned:Ice making speed
Rated 2 out of 5 stars
Great ice but terrible to have to clean
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great ice but there's no way to clean it. I've tried everything and nothing works. Black mold gets in it and there's no way to get it out.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia Portable Ice Maker with Auto Shut-Off. We apologize that you're experiencing issues with cleaning the ice maker and the buildup of black mold. We understand how frustrating this can be and appreciate your persistence in trying to find a solution. We will pass along your feedback to our product development team to consider improvements for future models. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Rated 5 out of 5 stars
Great Portable Ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to you. I got it for his man cave and he loves it. Great buy!!
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 5 out of 5 stars
Pops
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase has been working great ever since expecting it to last for a while
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 5 out of 5 stars
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend item, thank you for great discounts
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ice maker! I’ve had it for about 2 months now, and it works perfectly fine.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 1 out of 5 stars
Disgusting! Not cleanable!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy if you’re a sanitary person! I clean this machine regularly but I also recently noticed that the piece that pushes the ice down had a little build up on it. Upon further inspection, I can see that the area that actually forms the ice dirty and cannot be cleaned. It’s absolutely disgusting. I will no longer use this machine and definitely would not recommend to anyone I know. It is unsanitary and disgusting.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CMontecino!
Thank you for taking the time to review our Insignia Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Rated 5 out of 5 stars
It’s a must!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg. Best investment I’ve spent. Highly recommend this product!
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendRated 3 out of 5 stars
Dirt or mold inside ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started off very good but then the ice started to taste weird. We did clean it here and there but when we actually looked at where they hold the water at the top to make ice, there was mold and it’s very hard to reach to clean.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
DissatisfiedBuyer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace the exact same ice maker (ordered from best buy years ago and loved). What I received last week does NOT work properly. When the reservoir is 1/3 full, it stops making ice and the red light goes on. This never happened with my old ice maker (same make and model). No idea what the problem is, but I prematurely discarded the packaging and now have to figure out how to lug this bulky piece of equipment (without a car) back to Best Buy.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendRated 5 out of 5 stars
Frigid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far only complaint is I wish the ice was bigger
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friend- Pros mentioned:Ease of use, Ice making speed, Noise level
Rated 4 out of 5 stars
Insignia Portable Ice Maker Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia portable ice maker is a fantastic option for anyone looking for a compact and efficient way to keep their drinks cold. It's easy to use, produces ice quickly, and is surprisingly quiet. Pros: Compact and portable: The ice maker has a sleek design that fits easily on any countertop. It's also lightweight, making it easy to move around. Fast ice production: It produces ice cubes quickly, so you won't have to wait long to enjoy a refreshing drink. Quiet operation: The ice maker is surprisingly quiet, so it won't disturb you while you're relaxing or working. Easy to use: Simply fill the water reservoir, press the power button, and the ice maker will start producing ice. Affordable price: The Insignia portable ice maker is a great value for the price. Cons: Difficult to clean: The interior of the ice maker can be difficult to clean, especially the corners and crevices. Overall: Despite the cleaning issue, I would highly recommend the Insignia portable ice maker. It's a great product that offers excellent value for the price. If you're looking for a reliable and affordable way to keep your drinks cold, the Insignia portable ice maker is a great option.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your detailed review! We are delighted to hear that you find the Insignia portable ice maker to be a fantastic option for keeping drinks cold. It's great to know that you appreciate its compact design, fast ice production, quiet operation, and ease of use. We also value your feedback on the cleaning process, as it helps us improve our products. Keith | Insignia Support
Rated 1 out of 5 stars
Junk ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ice makers are junk, bought in 2022 later that year it the ice that it was making was mostly melted so i cleaned it which it didnt need long story short now the red light stays on saying that it needs water and the reservoir is full 135.00 $ for junk!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding your ice maker experience. We're truly sorry to hear about the issues you've encountered since your purchase in 2022. It’s understandably frustrating when a product does not perform as expected, especially after taking the time to clean it. The persistent red light indicating a water shortage while the reservoir is full is not the experience we want for our customers. We value your input and would like to address your concerns further. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629
Rated 1 out of 5 stars
Fix flaw
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great icemaker but after three months after warranty was up It failed. It Has a major design flaw. The Water return line runs by everything HOT. That weakened the water line that then leaked on the cooling fan Causing it to short out. Very dangerous.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve,
We understand that you were not fully satisfied with the ice maker. Please do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely quit working after 3 months. Thankfully I purchased a protection plan even though it was still covered by the manufacturers warranty and I was able to get store credit however the only ice makers they have in stock are $300 & $400 now
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - White
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SarahP, Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - White. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 1 out of 5 stars
Ice machine broke twice after a week?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a family member and is the second time i will need to return it to the store. The ice maker does not stop making ice and causes the arm to push the ice into the bin to come off the track. It has occured twice on different machines. I believe the IR sensor that controls ice production must be defective or poor design? Sadly ill need to return this one too.
This review is from Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Portable Ice Maker. We appreciate you taking the time to share your experience, and we understand how important it is for kitchen appliances to function reliably. Your insights regarding the ice maker are valuable as they help us identify areas for improvement. We hope to continue serving you better in the future! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583











