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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9377 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers admire the Portable Ice Maker with Auto Shut-Off for its rapid ice production and user-friendly design. Its compact size and quiet operation are also appreciated, making it a convenient addition to any space. The overall performance receives positive feedback, and customers feel it offers excellent value for its price. There were no cons mentioned about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 9,377 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended just wish the ice cubes were a little bigger.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Water sitting in the basket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker looks so pretty but the issue is the water that sits in the basket while waiting for the ice to fill up the basket. Some ice are melting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best deals on the market...............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Only problem is if you use this alot. It tends to stop making the ice thick. Starts to be thin ice shells. Other than that decent if you use for occasions or once in awhile

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Serviceable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an ice maker prior to this that I liked much better unfortunately the company doesn’t make them anymore. The ice cubes for this machine seem small even on the large setting, the bin fills pretty quickly so it needs to be emptied frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starts Making Ice Right Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get your first bacth in 10min...great so far!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i was expecting. Only fills small tray and have to empty each time. Ice melts and sticks together so you have to be on top of putting the ice away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Should've been a little cheaper considering its around 40 bucks cheaper at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for my house. I was looking for it for awhile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Makes great ice, but part broke in 8 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, but in less than 8 months a small plastic piece broke from the mechanism that scoops the ice out. So now, it still makes ice but does not move the ice to the basket rendering it mostly useless now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Beware of bacteria

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was a good machine but i started running it daily and noticed some type of orange film forming where the ice was dropping into the basket and also started noticing that film where the metal is that creates the ice. Something like a bacteria was clearly forming even after I cleaned the machine frequently with bleach. I eventually threw the machine away after maybe 6 months.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    9 month review here. The machine worked great for the first 6 months. At that time the ice full sensor must've stopped working. So the arm that brings the ice out gets jammed. It comes off weekly and it takes at least 30 min to get back on. This last time I couldn't get it back on so I am looking for another brand unfortunately. My last ice machine lasted 4 years with constant use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 1 out of 5 stars

    Broke in just under month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and makes ice quickly. How ever it failed to cool the water after less than a month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi There!

      Thank you for taking the time to review our Insignia - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    15 Day Best Buy Return Policy (Died on Day 19)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a light duty off grid application (Solar/Battery/Inverter). The product label states 2.1 amp power draw (but it's more like 8.7 + amps on startup). Worked like a champ till day 19 when the machine wouldn't stop making ice and got all jammed up. Cleared the ice jam, but it happened 3 more times at various times during the next day/night before unplugging for good. So, who doesn't offer a 30 day return policy these days? Well, evidently that'd be Best Buy (15 days only). Returned to the store was able to get a store credit (woo-woo!), for something else that'll have a 15 day return policy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that you had some issues with the unit only 19 days after the purchase. Please keep in mind that most of our units have a 1-year warranty. If you have any questions, please contact us.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 2 out of 5 stars

    Only lasted one year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing: 1. The "add water" light never worked 2. It died after one year Ice itself was good - no problems with that.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Kelly,

      Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Insignia portable ice maker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having a ice maker since don't have a refrigerator one. although I am disappointed in the size of the ice cubes. even the large cubes are really small. the ice cubes are also wet and clump together too easy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an average ice maker. This one doesn’t have an automatic clean cycle and it’s more work to clean than the last one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Major flaw. Look elsewhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major flaw: after about 10 days, the 'ice full' control fails overflowing the machine. If left unchecked, it could damage the automatic ice lifter. Turning off, unplugging, and cleaning the two sensors seems to fix, but can take mutiple attempts. If not watchi g this thing, it could damage itself making it useless. After the third time this happened, I found out i was just beyond my return period. Not fond of Insignia or best buy for that reason. Get another brand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need a few servings at a time its perfect. Ice melts quick if you dont use it right away.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Average Ice Maker

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small capacity, very basic ice maker for occasional ice making needs

    I would recommend this to a friend