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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9377 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the Portable Ice Maker with Auto Shut-Off excels in ice-making speed and ease of use. Many appreciate its compact size, overall performance, quiet operation, and reasonable price. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 9,377 reviews
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good but a small piece of plastic inside kept braking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a machine that produced smaller icecubes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed after one year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use it failed spectacularly. The motor seized up and rusty water was leaking out the side. Too bad as I liked it. Apparently this is par for the course on these ice makers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the ice could stay there. You have to remove it and put in your freezer or it will melt. When I think of ice maker, I think of a my freezer ice maker, but that is far from this machine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker, buy extended warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the ice maker for Christmas, broke four months later. Best Buy did an awesome job exchanging it out and we purchased the extended warranty in case it breaks again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only worked for 2 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom on May 10th and was delivered on May 14th. It was wonderful, quiet, made consistant ice until last week (July 9th) it started making all kinds of noise, but still made ice. Now as of July 17th it has just stopped making noise and ice all together. Just sits there with the "ice full" light on. Ive tried the whole unplug it, plug it back in routine, but nothing works. So if you want an ice maker that will last, this is NOT the one you want. I got 2 months out of it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      I am sorry to read that your portable ice maker is no longer working. We realize that this situation can be disappointing and so, please know that you can contact us on the link below, and we will gladly assist you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Worked for 18 months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good little ice maker for the 18 months that it worked. I only used purified water in it and made sure to keep it cleaned. However, the ice started to get more and more deformed and barely made ice. I cleaned it again and it just stopped working. Cheaper to just buy another ice maker than taking it somewhere to get fixed. I thought I would get more use out of it than just 18 months, so I will try a different brand.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Darkvader925,

      Thank you for your review. I'm sorry to read that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Rest assured we will make every attempt to guide you through this issue do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.

      Insignia Support,
      Merjorie
      http://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Makes ice fast....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although, every 4 or 5 batches of ice taste like some kind of chemical. I threw the box away, and I drove quite far as I don't have a Best Buy in my neck of the woods. Now what do I do?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Deal

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well for a bit, but stopped working just short of a year. Definitely recommend purchasing the warranty!! I was able to take it right in for an exchange.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes long to make ice and it melts instantly. Not worth your money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s fine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice melted faster than the machine made it. Then turned into a huge brick!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s purpose but is a little loud. If there’s any any humidity in the room the ice that was made will melt and condensation gets over the countertop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    do your research— go with another brand?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ummm? i liked it in the beginning & then after a while it started making weird noises. it’s been unplugged since then

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for a family of two or more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool item not for a family or two or more but overall cool ice maker

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken sweeper after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Nov 2021, today Dec 7, 2022- the ice sweeper ( sweeps ice across and down to the basket) stopped working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A good idea, in theory...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small storage area, so you have to constantly add water and remove ice cubes! SUPER SMALL cubes, btw! Not the best purchase. I wound up returning mine!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used this. It was purchsed as a gift and it has not been presented yet. I dont supose best buy knew that when they told me to review it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be faster in making ice cubes..It’s agonizingly a slow process you have to be patient.

    I would recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 2 out of 5 stars

    Only lasted 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great ice, the soft hollow kind. But this stopped working out of the blue after 3 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mosoko!

      Thank you for taking the time to review our Insignia 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud. It was in the kitchen and the master was 4 rooms away and I could hear ice dropping at night. When ice is made it is on top and melted quickly.

    No, I would not recommend this to a friend