Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Good Unit, one thing missing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, It would be a 5-star item if the chute was refrigerated.
I would recommend this to a friendInsignia ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good ice maker. Just doesn’t hold ice very well. If you make it you better put it in something fast to make sure it doesn’t melt.
No, I would not recommend this to a friendLooked nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure how it worked my wife ended up finding another brand cheaper somewhere else
I would recommend this to a friendMold in the back where you cannot clean
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've used this icemaker daily for about 1 year... My wife noticed there's tons of mold up in the water tray (where the ice forms)... this area can barely be seen, and is imposslbe to reach or clean... yikes... As other reviews state, this happens even when cleaning often? Hmm, it's a real problem that you cannot see or clean this area easily. In addition, the ice is so thin and hollow, making it melt so quickly, it doesn't chill drinks like nice solid ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your insights regarding the challenges you've encountered with the water tray and the ice quality. Your feedback is incredibly valuable in helping us understand customer needs and improve our products. We hope that your future experiences with ice makers can provide the convenience and performance you expect for your daily use! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629
Produces ice fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Produces the ice very quickly however it makes the ice have a slight freezer burnt taste to it
I would recommend this to a friend- Pros mentioned:Ice making speed
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s is very fast at making ice. However, the ice melts within 20 minutes of being made and it goes in a vicious cycle of melting ice and making ice from the same water. I have had it less than a month and it stopped working. Not sure if it’s due to continuous use, or badly made.
No, I would not recommend this to a friend Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit after 2 and a half weeks, haven't even had it a month, and best buy won't let me return it. I will never buy from them again.
No, I would not recommend this to a friendMehhhhh. Its ok
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked wonderful in the beginning. Love the color. But after having it since Jan 2022(this was actually a replacement from my first one i had, which i had the same issue with) it is now leaking all over my glass table top and staining it. id honestly rather purposely hurt myself just so i have to go to the hospital to get my favorite ice.
No, I would not recommend this to a friendNot long-lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great when it worked. Lasted less than a year and a half until the sensor broke.
No, I would not recommend this to a friendItem is okay
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not exactly what I expected but my fault for not researching more. I thought this may have a storage unit for more ice
No, I would not recommend this to a friendice maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i liked it but never used it. the ice melts sooo fast
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice too small, for cooler, but for I use in my house is good
No, I would not recommend this to a friendNot bad for the price, but not great either
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done-not as quickly as I had anticipated.
I would recommend this to a friendPleased, but there was issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace 2 of them. The 1st one lasted 3 months. The 2nd one lasted a week, so far the 3rd one is working fine.
I would recommend this to a friendToo much work,back2buying bagged ice4me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the idea of this ice maker and wanted so badly to love it. Unfortunately, it’s a lot of work. Every 9 minutes (for “large” ice and 6 minutes for small; I only used the large setting and it wasn’t very big ice) 9 ice domes are made and released into the holding basket. In order for the ice to not melt, you must empty right away into your freezer. It took me 3 days... 3 DAYS!!! (From morning until night)to make a large bin of ice and a “spare” container of ice. I felt like that was a bit slow and ridiculous. I will just buy a bag of ice as I need it and save myself the time and effort. I am definitely returning this item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Portable Ice Maker! We understand how disheartening is when a product does not work as expected. We would love to assist you further with your ice maker, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Rust Issue
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Oct 2024 and by Oct 2025 rusting. Parts are not removable to clean.
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Died after a month of use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was great! Now it won't freeze the ice. It stopped working after about a month... Unfortunate because we loved it at first! I even recommended to other family members so hopefully theirs keeps working..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are committed to improving our products and services. Your comments are valuable to us, and we will take them into consideration to enhance the reliability and performance of our ice makers. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ice maker started leaking right after the 1 year warranty expired!
No, I would not recommend this to a friendWorks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Just wish it stored the ice like the ice maker in a refrigerator does
I would recommend this to a friendGet the protection plan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for awhile then broke. I think the motor shorted because after researching online it’s common
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're very sorry to hear about the issues you've experienced with your Insignia™ Portable Ice Maker. It's disappointing to learn that the motor may have shorted, and we understand how frustrating this can be.
Please reach out to our customer service team so we can assist you with troubleshooting or arranging a replacement if necessary. Your feedback is valuable, and we'll make sure to address this issue to improve our products. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629