Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Portable Ice Maker with Auto Shut-Off excels in ice-making speed and ease of use. Many appreciate its compact size, overall performance, quiet operation, and reasonable price. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
Plug gets stuck inside unit -get your pliers ready
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug CONSTANTLY comes disconnected from the plug handle and gets stuck inside the unit. I have to use a needle nose pliers to dig the plug out every single time I use the item.
No, I would not recommend this to a friendPortable ice machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this when I purchased it. It worked really good till it stopped working. I didn’t get the extended warranty so that didn’t help me out. I literally only was able to use it for a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AndreaG,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. We're very sorry to read that the ice maker stopped working. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bb shopper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It pretty loud. I wish it were a bit quieter. Otherwise we enjoy
No, I would not recommend this to a friendNot the best ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works butt extremely loud and doesnt keep ice cold. Find that its melting quickly
No, I would not recommend this to a friendLarge means small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small ice cubes on the large setting. But I’m keeping it. My refrigerator does not have a ice maker
No, I would not recommend this to a friendCute but a joke as a functional ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe my expectations were too high for this little icemaker, but honestly, the puny amount of ice it makes per batch is laughable. I cannot imagine the scenario where this is a useful product, I mean like 1/2 cup per batch and then it starts melting right away because the containment area is not insulated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MaLonestar,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s temperamental . Sometimes it works great . Then other times the ice come out flat like a quarter. I’m not sure why ?
No, I would not recommend this to a friendNot Best Buy standards
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box items marked as excellent is expected to be received with an 'excellent' rate of quality. This product is nowhere near that quality and I am highly disappointed in this order. I have just got back to town and was able to only now see my order- or course a few days late of returning the product. Had the prpduct condition been marked to match the actual quality i would have been fine obviously. But something marked as excellent but receiving something that looks as if it has been taken out of a dumpster and used as an experiemental project by some back alley inhabitant is quite disappointing especially by Best Buy standards. Heck whoever or whatever took it apart and put it back together left out some screws, something looks pretty backwards, some mismatched screws, along with a whole unit that doesn't function and is cracked. As i am stuck with the darn thing i suppose we shall call it the Frankenstein dumpster ice machine.. that doesn't function nearly as good as Frankenstein did.
No, I would not recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I am sad that is does not keep ice cold, but I just keep it on 24/7 so it's alight.
I would recommend this to a friendIt's Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, takes a while for me to make enough ice for a gallon bag of water though about 45 minutes per bag
I would recommend this to a friendNot what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with thoughts of it producing freezer ice maker amount,but not at all,returned it,good thought but doesn’t deliver
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This will be the second time we will be taking this to Best Buy for a replacement. I do not recommend it. We’ve had issues with it making ice and cleaned it regularly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with the Insignia Portable Ice Maker. We take customer feedback seriously and will address this issue with our product team. In the meantime, we recommend contacting Best Buy for a replacement or reaching out to our customer service for further assistance. We strive to provide high-quality products and are committed to ensuring customer satisfaction. Thank you for your feedback. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is good. However, it takes too long to make the full amount of ice.
No, I would not recommend this to a friendSoggy ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a great substitute for a refrigerator with a built-in ice maker. This unit can barely keep up with two of us and it makes what can describes as soggy, half-formed ice cubes. We had purchased a different brand from Best Buy about 5 years ago; I wish we still had that one instead of this one.
No, I would not recommend this to a friendFloating plastic in ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it quickly makes ice, the plastic inside flecks off somewhere in the process and ends up floating in your drink. For the price, it’s ok, but if you aren’t ok fishing out the plastic pieces, I’d advise another ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Amyshoe1386,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker took awile to make a gallon but and the end it melted into a block of ice and hsrd to break up
No, I would not recommend this to a friendNot my favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I think I would not have bought it if I had to do over: just takes up too much room.
No, I would not recommend this to a friendToo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd portable ice maker to own. for the most part, they last a year since I use mine every day. All have been different brands and small. This one has a small water reservoir and ALWAYS needs water. Very inconvenient.
No, I would not recommend this to a friendGreat for 1 year 47 days till it stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 1 year and 46 days and then it stopped working, of course it was 46 days past warrenty, cost to much to fix so in the trash it goes. Unless you buy an extended warranty, I would not buy but with a warranty, I guess you can get a new one every year or so if you buy a warranty...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Supermom,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Dead in 14 months. But excellent while it worked!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good while it lasted! It died at about 14 months. Right after the warranty expired. Go figure! Vary sad because we all relied it on constantly! Probably won't buy again without a warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support