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Customer Ratings & Reviews

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Comp. Value: $125.99

Customer reviews

Rating 4.5 out of 5 stars with 9387 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 9,387 reviews
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ice maker is good. However, it takes too long to make the full amount of ice.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Soggy ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a great substitute for a refrigerator with a built-in ice maker. This unit can barely keep up with two of us and it makes what can describes as soggy, half-formed ice cubes. We had purchased a different brand from Best Buy about 5 years ago; I wish we still had that one instead of this one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker took awile to make a gallon but and the end it melted into a block of ice and hsrd to break up

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd portable ice maker to own. for the most part, they last a year since I use mine every day. All have been different brands and small. This one has a small water reservoir and ALWAYS needs water. Very inconvenient.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I think I would not have bought it if I had to do over: just takes up too much room.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Floating plastic in ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it quickly makes ice, the plastic inside flecks off somewhere in the process and ends up floating in your drink. For the price, it’s ok, but if you aren’t ok fishing out the plastic pieces, I’d advise another ice maker.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Amyshoe1386,

      Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not crazy about it. takes along time to make enough ice to use. Wish i would have saved my money and not bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the second time we will be taking this to Best Buy for a replacement. I do not recommend it. We’ve had issues with it making ice and cleaned it regularly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with the Insignia Portable Ice Maker. We take customer feedback seriously and will address this issue with our product team. In the meantime, we recommend contacting Best Buy for a replacement or reaching out to our customer service for further assistance. We strive to provide high-quality products and are committed to ensuring customer satisfaction. Thank you for your feedback. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Great for 1 year 47 days till it stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great for 1 year and 46 days and then it stopped working, of course it was 46 days past warrenty, cost to much to fix so in the trash it goes. Unless you buy an extended warranty, I would not buy but with a warranty, I guess you can get a new one every year or so if you buy a warranty...

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Supermom,

      Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator ice machine broke so we looked to replace with this and it couldn’t keep up with our ice needs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good I like it it make my summer cooler I like the clolr

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time to make ice. But after running the macine for 32 time the ice still tastes like the machine. The instructions say to run it through a couple of times to make the taste and smell go away. It gross. You can use ice for a cooler but you cant use it for drinking beverages

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use since it takes time to make an ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the last one I had from Frigidaire. Features on it don’t work right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice and Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it was bigger but it helps. I hope next time to get a bigger one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leary

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased used a few times and not when I turn it on it says ice full but there's no ice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad for Christmas, after a few months it died. It was great until that hapoened.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kelly,

      Thank you for writing a review for our portable ice maker. I am sorry for the
      inconvenience that you have experienced with this unit. In this case
      I think that it would be convenient if you get in contact with our service team,
      they will try their best to help you out.

      You can contact our team in the link below.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Great for only 1 year. Trash after that

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for a year but after a year it doesn’t work. It doesn’t suck up the water and then shows to add water when it has plenty of water in it. Doesn’t produce ice. Says basket is full when it is actually empty. You only get 1 year warranty and this started 6 months after my year of having it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello There,

      Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Dead in 14 months. But excellent while it worked!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good while it lasted! It died at about 14 months. Right after the warranty expired. Go figure! Vary sad because we all relied it on constantly! Probably won't buy again without a warranty.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It works, slowly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice... but don't expect it to keep up with a party.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nees improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a month it is constantly shutting down only to be useful when we wet the unit

    No, I would not recommend this to a friend