Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Broken garbage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have now had 2 of these and both broke within 2 years. First time was literately in a week where it started to randomly leak from the fan on the side. Wet floors are a great time right. I exchanged it and the new one last a bit of time but suddenly stopped working for reasons unknown. I do not have kids or pets and i have never moved it since installing it around a year ago. I'm very disappointed in this ice maker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ -26 Lb. Portable Icemaker with Auto Shut-Off . We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts. I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Designed obsolescense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a warranty. Ours crapped out at the 13 month mark.
No, I would not recommend this to a friendIce maker freezing up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this ice maker is a sleek small appliance, i would appreciate it if someone from the manufacturing would contact me about it freezing up everyday for 2 months, its not even on every day!! Thank you....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that it freezing up everyday for 2 months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
good for daily use for 2 people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok, not great it won't keep up with even a small party..but good for daily use.....
I would recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my friend so far she’s loving the ice maker .
I would recommend this to a friendWould not recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a year. Cheap for a reason. Definitely get a nicer ice maker. You will thank yourself in the long run. Didn’t make much ice and got dirty all the time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chance. Thank you for writing a review about our Insignia Ice Maker. I apologize that this ice maker broke after year and did not make much ice and dirty all the time. I know how inconvenient this must be for you. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Louddddd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely loud. Makes ice okay, but can’t be used in the house at night. It sounds like a commercial grade ice machine you hear in a hotel hallway. Also there is not a way to empty the water.
No, I would not recommend this to a friendGreat, until it dies.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves these little ice makers, and when they work they are awesome. Unfortunately we still have yet to find one that is durable. After 18 months we are looking for another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello antb7,
Thank you very much for taking the time to review our Insignia - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
I don't suggest this product at all!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for two months! Then it decided to stop making ice when bin was not even full! We have unplugged and reset several times and It does the same crap...girlfiend sent several emails about situation and got no response! Great customer service!!! NOT! Either send me a new one or refund my money! Only 4 months old! Perry M.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We truly value your feedback and are committed to using it to enhance our products and services. Your insights are important to us, and we appreciate you taking the time to let us know about your situation. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not make ice as fast as it says and it melts prior to being able to freeze it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding the Insignia™ Portable Ice Maker with Auto Shut-Off. I'm sorry to hear that the performance did not meet your expectations and that it takes longer to make ice than advertised. It's frustrating when a product doesn't deliver as promised. Your insights are really important and can help others make informed decisions. If you haven’t already, you might consider reaching out to the manufacturer for potential troubleshooting or assistance. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Meh
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do yourself a favor and spend the extra money on a good brand machine
No, I would not recommend this to a friendGood but didn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but died less than one year of using it daily.
I would recommend this to a friendIce maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit our needs. Returned it and ordered a bigger one from best buy, love it!
No, I would not recommend this to a friendSuper Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews on this machine which were good that is why I made the purchase. After a few weeks it stopped working stating to add water but the water was full at the max level line. I turned it on and off sometimes that worked but now nothing. I purchased this Aug 27th and find out non returnable after Sept 11th. Very disappointed, $100.00 down the drain.
No, I would not recommend this to a friendWorked great for a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for one year and then it stopped working.
No, I would not recommend this to a friendsad little ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked great... for the 1st 3 months... then something happened internally and would pour water badly when the pump would draw water to make the ice. havent been able to use it since and because of covid shutdown, we couldnt have it addressed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi disappointingicemaker,
Your feedback is important to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Nice while it works
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went through two of these in one year... First one died in about 6 months, now its replacement died just over a year -- exactly AFTER the warranty ran out. Both from the refrigerant leaking out. We enjoyed it while it lasted. A bit of a pain to clean the insides, but it served us well. I'll be buying another ice maker, BUT I'll be buying a different brand. A certain Cost Co. has a Frigidaire that's a bit better built and I know the store will stand by it if it dies prematurely.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Good but broke already
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great but a year later it is already broken
No, I would not recommend this to a friendnot this ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few models by the same maker. This one lasted 3 months before it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Clemenza193, we're very sorry to hear your ice maker stopped working after just three months. That’s certainly not the experience we want for our customers. Please reach out to our support team at 877-467-4289 so we can assist you further. We appreciate your feedback and are committed to improving our products and service. Thank you for giving us the opportunity to make this right. Patricia | Insignia Support
Ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a lot slower at making such a small batch of ice than I thought it would be
No, I would not recommend this to a friend