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Customer Ratings & Reviews

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$100.99
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Comp. Value: $125.99

Customer reviews

Rating 4.5 out of 5 stars with 9387 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 9,387 reviews
  • Rated 3 out of 5 stars

    Worked great for a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for one year and then it stopped working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sad little ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great... for the 1st 3 months... then something happened internally and would pour water badly when the pump would draw water to make the ice. havent been able to use it since and because of covid shutdown, we couldnt have it addressed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi disappointingicemaker,

      Your feedback is important to improve the quality of our product.

      Insignia Support
      Lea
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Good but broke already

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great but a year later it is already broken

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a lot slower at making such a small batch of ice than I thought it would be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice while it works

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through two of these in one year... First one died in about 6 months, now its replacement died just over a year -- exactly AFTER the warranty ran out. Both from the refrigerant leaking out. We enjoyed it while it lasted. A bit of a pain to clean the insides, but it served us well. I'll be buying another ice maker, BUT I'll be buying a different brand. A certain Cost Co. has a Frigidaire that's a bit better built and I know the store will stand by it if it dies prematurely.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    dont waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not make ice as fast as it says and it melts prior to being able to freeze it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback regarding the Insignia™ Portable Ice Maker with Auto Shut-Off. I'm sorry to hear that the performance did not meet your expectations and that it takes longer to make ice than advertised. It's frustrating when a product doesn't deliver as promised. Your insights are really important and can help others make informed decisions. If you haven’t already, you might consider reaching out to the manufacturer for potential troubleshooting or assistance. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Annoying rattling noise - contantly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this product, makes ice just fine, but there is a rattling noise that it makes constantly. Very annoying noise! Can't seem to figure out why it makes this noise. Not especially happy with this purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Michelle!

      Thank you for sharing your thoughts on our Portable Ice Maker, we're constantly working to improve our products and your feedback is very important for us. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and help you address this problem:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    poor at best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly, this product would be TONS better if the quality of the ice were more solid. It seems like the ice is fragile and melts very quickly. The other downside is the quantity of ice that is produced. One would be lucky to fill to average size glass ONCE before needing more ice to be made.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn’t keep ice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if I was just oblivious about this item, but I was assuming it kept the ice?? However, if you don’t use the ice it melts and just continues to recycle? So all and all this item was pretty useless to use. We were looking for something that made ice and would keep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thiinking it would be a good replacement for the broken ice maker in my freezer. I was wrong. It is loud, the ice cubes are tiny (even on large setting)and they are wet and stick together when you put them in the freezer. You have to run it constantly to make enough ice for the next day, which means you have to "supervise" it to remove the ice as it's made and add water tk the tank. I returned it. Good idea, just not well made.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kitchenmaid. Thank you for taking the time to leave a review on Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I am sorry to know that we failed to meet your product expectation. Rest assured we will going to develop our product more to give you better service.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came broke doesn't Work.red like stays on saying water pass line ..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice making speed

    Rated 1 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about a month and now it doesn't make ice. It was good when it worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I learned: No Insignia Ice maker and No Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi! The first batch of ice cubes were fast and good, firm. But the batches after didn't freeze very hard. By the time the small ice bucket was full, most of the cubes were melted and all stuck together. It was like new. everything to repack it, but when I went to take it back for a refund, Best Buy advised me that they only had a 15 day return policy. I thought it was at least 30 days everywhere. Now I have a $104 In-Store with no ice maker. Now I have no money for another brand if ice maker.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that you are having issues with the unit and the in-store assistance. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Works, but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit noisy, ice melts quickly within the machine itself

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine works great, however it came with the side cracked.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To slow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine actually takes longer than I was hoping to produce ice.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ice ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i truly think this is a good investment

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it 110% dissatisfying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not worth spending 100$ on like just go buy yourself ice cube trays at this point. The ice melts faster then I use it and it just remakes ice all day and wastes energy because there is nothing that helps keep the ice cold I notice that by the time it fills the tray half the ice cubes are already melting absolutely dissatisfied it’s only good if you store the ice cubes in the freezer which like honestly defeats the point in having this item I don’t have room in my freezer for ice that’s why I wanted a portable ice maker but it just melts as fast as it’s made

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear that the portable ice maker hasn’t met your expectations. It’s frustrating when a product doesn’t perform as expected, especially when it comes to something as essential as keeping ice cold. our feedback is valuable, and we’ll take it into consideration as we work to improve our products. If you haven’t already, please reach out to our customer service team. They can assist you with troubleshooting or discuss potential solutions that might better meet your needs. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Save time and buy anorher brand

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved yesterday and returning it now. Save yourself the trouble and get yourself a better brand that will actually work. Left it running overnight just in case, but nothing. Just pulled and cycled water the entire night. I usually dont buy this brand but wanted yo give it a chance due to the reviews. Big mistake!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best or the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a year. Used it maily in the summer but it stopped making ice and is trash now. So did i get a hundred dollars of use out of it I don't think so.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi EddieG,

      Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia