Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Annoying rattling noise - contantly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently purchased this product, makes ice just fine, but there is a rattling noise that it makes constantly. Very annoying noise! Can't seem to figure out why it makes this noise. Not especially happy with this purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelle!
Thank you for sharing your thoughts on our Portable Ice Maker, we're constantly working to improve our products and your feedback is very important for us. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and help you address this problem:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
- Pros mentioned:Ice making speed
Ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for about a month and now it doesn't make ice. It was good when it worked.
No, I would not recommend this to a friend poor at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly, this product would be TONS better if the quality of the ice were more solid. It seems like the ice is fragile and melts very quickly. The other downside is the quantity of ice that is produced. One would be lucky to fill to average size glass ONCE before needing more ice to be made.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this thiinking it would be a good replacement for the broken ice maker in my freezer. I was wrong. It is loud, the ice cubes are tiny (even on large setting)and they are wet and stick together when you put them in the freezer. You have to run it constantly to make enough ice for the next day, which means you have to "supervise" it to remove the ice as it's made and add water tk the tank. I returned it. Good idea, just not well made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kitchenmaid. Thank you for taking the time to leave a review on Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I am sorry to know that we failed to meet your product expectation. Rest assured we will going to develop our product more to give you better service.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Doesn’t keep ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I was just oblivious about this item, but I was assuming it kept the ice?? However, if you don’t use the ice it melts and just continues to recycle? So all and all this item was pretty useless to use. We were looking for something that made ice and would keep.
No, I would not recommend this to a friendWorks, but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit noisy, ice melts quickly within the machine itself
No, I would not recommend this to a friendI learned: No Insignia Ice maker and No Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi! The first batch of ice cubes were fast and good, firm. But the batches after didn't freeze very hard. By the time the small ice bucket was full, most of the cubes were melted and all stuck together. It was like new. everything to repack it, but when I went to take it back for a refund, Best Buy advised me that they only had a 15 day return policy. I thought it was at least 30 days everywhere. Now I have a $104 In-Store with no ice maker. Now I have no money for another brand if ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that you are having issues with the unit and the in-store assistance. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works great, however it came with the side cracked.
No, I would not recommend this to a friendTo slow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine actually takes longer than I was hoping to produce ice.
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Skip this one!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great quality, doesn’t hold ice. Makes ice quickly but it’s very poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BethanieF,
Thank you for writing a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Save time and buy anorher brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved yesterday and returning it now. Save yourself the trouble and get yourself a better brand that will actually work. Left it running overnight just in case, but nothing. Just pulled and cycled water the entire night. I usually dont buy this brand but wanted yo give it a chance due to the reviews. Big mistake!
No, I would not recommend this to a friendNot the best or the worst
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a year. Used it maily in the summer but it stopped making ice and is trash now. So did i get a hundred dollars of use out of it I don't think so.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi EddieG,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make ice so I returned the item and got a refund
No, I would not recommend this to a friendice ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product i truly think this is a good investment
I would recommend this to a friendNot worth it 110% dissatisfying
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not worth spending 100$ on like just go buy yourself ice cube trays at this point. The ice melts faster then I use it and it just remakes ice all day and wastes energy because there is nothing that helps keep the ice cold I notice that by the time it fills the tray half the ice cubes are already melting absolutely dissatisfied it’s only good if you store the ice cubes in the freezer which like honestly defeats the point in having this item I don’t have room in my freezer for ice that’s why I wanted a portable ice maker but it just melts as fast as it’s made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re sorry to hear that the portable ice maker hasn’t met your expectations. It’s frustrating when a product doesn’t perform as expected, especially when it comes to something as essential as keeping ice cold. our feedback is valuable, and we’ll take it into consideration as we work to improve our products. If you haven’t already, please reach out to our customer service team. They can assist you with troubleshooting or discuss potential solutions that might better meet your needs. - Carl | Insignia Products
Died after less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this ice maker for just 11 months and its done for. Ive cleaned it as reconmmended and never filled past the max fill line.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Noah,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is very effective but its kinda slow
I would recommend this to a friendDisappointment in the Making
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just not the greatest value. Had been wanting one for the longest time. Finally went for it when on sale. Had the return and after 3 time was a no go. The first time the ice kept tastin like oil no matter what I did. Cleaning ran through about 10+ loads of ice and it just never changed. The next one just quit working and the third one never kept the ice cold enough after making . Not a great value sadly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello GranGotGame,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red. It has come to my attention that you were not fully satisfied with the purchase of your ice maker. I'm sorry that the product did not meet your expectations, I know how inconvenient this must be to you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
2nd Unit to fail within one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st unit failed after about 11 months. The store replaced it under warranty now the 2nd unit has started making a strange vibrating noise. Did some trouble shooting turned off, cleaned but no luck
No, I would not recommend this to a friendGood ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Little overpriced compared to other stores. Works great though.
I would recommend this to a friend