Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year, this product started making a loud noise when machine cycled water to make ice. It contantly runs because ice never stays frozen for long, even tried changing from large to small cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing with us your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit is making loud noises. Please allow us to assist you further in this situation! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s super convenient but after time it’s like the fan inside runs on the water supply fan hose and it cracks the hose. Luckily I can replace the hose myself.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Unhappy,
Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
JUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the instructions to a T but this piece of junk only crapped out about a dozen ice cubes in nearly an hour's time. Unplugged unit, went through the same process. Same result. I knew I was taking a risk with Best Buy's low-budget Insignia brand, but I've actually had luck with their televisions in the past. Will exchange for a Frigidaire model, which is only twenty bucks more!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello phillyhippie,
Thank you for taking the time out of your busy schedule to leave a review of our
Insignia™ - All-in-One Travel Converter. I am sorry to read that the product did not work correctly. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Good but bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It made ice really good but after a while it turns yellow. I clean it regularly too but still turning yellow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are pleased to hear that your ice maker initially performed well. We understand your concern about the ice turning yellow despite regular cleaning. This issue could be related to mineral build-up from the water used. Ensuring the use of potable water and possibly switching to distilled water might help reduce mineral deposits. We appreciate your feedback and are here to support you.
Keith | Insignia Support
Never used this device.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used this device. I cancelled it for the green one. Since it’s the same device it’s probably makes the same kind of hard ice. I like the machines where the ice is a little soft.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Icemaker. We appreciate the feed back, kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broke within a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets moldy every few cycles. I have to clean the ice tray with a toothbrush and bleach frequently. It no longer sucks up water or freezes ice. Not a good ice maker for the price.
No, I would not recommend this to a friendBroke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. For what it costs, this shouldnt be a yearly purchase. Didnt even last the whole year either, was stored for a couple months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Gets hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use it for 1 weeks and the last days it would get hot and not make the ice like in the beginning. We stop and then try again couple of days and it still was getting hot. It wouldn't do the ice like in the beginning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Anna,
Thank you for reviewing our Portable Ice Maker. I am sorry to read that you have experienced this situation with our product. To prevent this from happening again, please contact us at the link below so we can ensure to solve this issue as soon as possible.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not produce or perform well for the price.......
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of performance and value. Your input is important to us and helps us identify areas where we can improve.
Keith | Insignia Support
Find a different ice maker...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is super inconsistent. It's constantly freezing up and stops making ice. So some days we have ice and other days we don't. Honestly I suggest looking elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. Sorry to hear that the Insignia Portable Ice Maker has been inconsistent and not meeting your expectations. We appreciate your honesty and will take your comments into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Disappointed doesn't begin to cover it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived January 2021. I didn't open the box and it's out for the first time until the end of April. I moved at the end of May. It was cleaned and packed. Plugged it back in about a month ago. It worked the first week. Then it started leaking water everywhere, and no longer makes ice obviously. I would've been better off buying bags of ice as needed. A high price to pay for convenient ice a handful of times. I didn't think to check for a warranty until today. Unfortunately, it expired less than two weeks ago.
No, I would not recommend this to a friendWorks great until it doesn't.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until it doesn't. It died less than a month after buying. I bought an other and got the protection plan.
I would recommend this to a friendLifespan 1yr & 6months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it lasted about a year and a half and was decent but very noisy when running so my thoughts would be to get a better model or name brand in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Faulty "full ice bin sensor"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "full ice bin sensor" keeps turning off and it keeps making ice until it overflows. It will work for a little while if I unplug it then plug it back in. I regret this purchase
No, I would not recommend this to a friend- Pros mentioned:Size
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t function well. The ice maker is compact
No, I would not recommend this to a friend Portable ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike the the noise and how long it takes for ice to be made and capacity that it could hold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Portable Ice maker, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
DO NOT BUY - Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY….garbage Received this package and the box was damaged (wet). When I finally opened box, turns out the wet stuff must’ve been Freon because the unit does not work at all. Customer service said too bad you’re outside your 60 days so you’re stuck with this piece of junk. I inquired about the manufacturer’s warranty and customer service said they could not help me….have a nice day….unbelievable Insignia is a Best Buy product so this is ridiculous.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LiGr,
We appreciate your feedback. Please contact Insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
9 pieces of ice at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slow to start and doesn’t keep the 9 pieces of ice frozen so you have to keep jumping up every few minutes to empty it into your freezer. Not worth the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia Portable Ice Maker is not meeting your expectations. It's frustrating when a product doesn't perform as expected, especially when it's supposed to make your life easier. I understand that you're looking for a convenient and reliable ice maker, and I'll make sure to pass on your feedback to our team. We'll take your concerns into consideration as we continue to improve our product and service. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
- Pros mentioned:Ice making speed
UPSET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received my item it looked as if it had been used. It was very dirty on the outside and had long strands of hair in the inside.
No, I would not recommend this to a friend Don’t bother……
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You would get ice faster by just driving to the store and bringing it home!! Absolutely ridiculous for the cost of this thing!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. We understand your frustration with the performance of our product, especially considering its cost. We are committed to addressing these issues and improving our products to meet your expectations. Your input is crucial in helping us enhance our offerings. We appreciate your patience and support.
Keith | Insignia Support