Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Worth it for a small bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it for a small bar but when it comes to making ice you have to continually watch it and continually put water if you want to make a lot of ice...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good ice machine when it works it makes a lot of noise and I bought probably 5 of them they work for a few months and they Brake
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Spuddy,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - White. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but I didn't like it because the bucket sat in the water where the file line was. That wouldn't work for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KSTRN,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Quiet machine but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice very slow. This is aggravating because I have to make it extremely early in order to have ice for dinner. I would not recommend.
No, I would not recommend this to a friendOkay ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second ice maker and same brand and it broke twice. I wouldn’t get another one at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Starr200520,
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase did not work out for me. The first one I purchased it did not work. I took it back to the store to exchange it that one didn't work at that point I just requested a refund.
No, I would not recommend this to a friendWorks great while in warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until your warranty expires. I bought this ice machine in June of 2020 and it worked great for the entire year. The warranty is now up and it no longer makes ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Portable Ice Maker, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
I wish it worked!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the machine when it actually worked! I bought my first one which worked great then gave out after a month! (Wasn’t picking up water to make more ice) then I got my second one which gave out two weeks later! I loved the machine so much I wish it lasted longer!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Portable Ice maker, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is terrible do not buy. Worked for about a week before it stopped making ice. Also gave the ice a metallic taste. No self clean function either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the ice maker. It's frustrating when a product doesn't meet expectations, especially with problems like stopping after a week and giving the ice a metallic taste. Your feedback is valuable, and we'll use it to improve our products. If there's anything else you'd like to share or suggest, we're here to listen. - Carl | Insignia Products
dont buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it as it quit working after a few uses
No, I would not recommend this to a friendBuy the warranty, you’ll need it annually
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one for a little over a year and it quit working one day so we had to replace it with the warranty. Now we have had this second one for less than 11 months and it stopped making ice and won’t turn on/off unless we plug it in or unplug it. We’ve decided against getting a 3rd one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this July 30, 2021. It stopped working September 16, 2021. I would not buy this product. I am on disability and can’t afford to spend $100 every 6 weeks for an ice machine. I do not see how a company can sell something like this. It’s a total rip off! I am so disappointed in Best Buy. And they won’t exchange it.
No, I would not recommend this to a friendGreat idea done poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want slushy ice cubes that melt and water down your beverage before you can drink it, this is the machine for you..All joking aside the ice melts within minutes and its not a hard ice. Its soft and watery. And even with the protection plan the best buy I bought it from wouldn't take it back unless i wanted an exchange.It was bought as a valentine's gift for my wife on February 1st and she didn't open it until the 15th and on the 16th best buy said the return policy is 14 days. Really? Just lost me as a customer Best Buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for sharing a comment about your ice maker. We are sorry to read about the bad experience you are having with you ice maker, but we would like to assist you, so please contact us by clicking the link below to review your case and address this situation. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Serious Molding issue
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy . Had very serious molding issue . I didn’t use for 2 week got molded now it wouldn’t work at all. Yet I wouldn’t use it at all after that molding anyway. Now I know why everyone sale them I’ve machine on other markets . Waits of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
We appreciate you bringing this to our attention. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com
Buyer beware.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker worked wonderfully for around 3 weeks, but now it will no longer make ice. It goes through the full cycle as if it is making cubes but it never produces ice. It was cleaned regularly and was only ever filled with filtered water. If you want an ice maker that works for longer than a month, I would not recommend this one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Justin,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Not the best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but has plenty of flaws. Makes odd noises, had to get a third replacement now, there are better options out there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
Malfunctioning after two months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this in July after my last ice maker of a different brand quit working. Just barely two months later, the ice maker is making a horrible loud noise every time it cycles water for a new batch of ice. TWO months. Spend your money elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback regarding the noise during operation, as it helps us understand areas for improvement. We're glad you chose our product and hope that your overall ice-making experience meets your expectations in the future. Thank you for your insights! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Do you want to drink moldy water?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well from making ice but gets moldy. I'm not sure if mold dies when it's frozen ?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Ronald,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Good for quick use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says. The ice is barely frozen and melts quickly. We tried putting in a freezer immediately but the cubes froze together.
No, I would not recommend this to a friendWouldnt buy it again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first! But stopped working after 3 months.. no warning signs that i was going to stop working, i always cleaned it as noted in the directions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We realize that this situation can be frustrating, specially after a few months. Please know that you are more than welcome to contact us on the link below, and we will gladly assist you with your portable ice maker.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us