Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Good price but..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started out working well, but during the second use ice was getting stuck and the add water light comes on with water in it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steven!
Thank you for taking the time to review our IInsignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Broke in less than 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the ice maker. It worked well when I first got it, but it just stopped working. Luckily I have the best buy membership, so they said I can get my money back in store credit. Its kind of a bummer that this machine worked less than 10 times and broke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Christian!
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that It broke in less than three months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Returned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this, thought it would be good for parties but didn't like the quality of the ice that it produced
No, I would not recommend this to a friendHarmoon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to impressed you get Ice but not enough to fill a glass and that says it all enough said on that subject
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ - Portable Ice Maker with Auto Shut-Off. We're sorry to hear that the ice production isn't meeting your expectations. This is not the experience we want for our customers.
We take full responsibility for this issue and want to help improve your experience. Please reach out to our customer support team so we can assist you with troubleshooting steps or explore other solutions.
We appreciate your patience and understanding, and we're committed to ensuring you have a product that meets your needs. Thank you for bringing this to our attention. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-mint/6448629.p?skuId=6448629
doesn’t make enough ice for even one drink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This icemaker makes eight tiny ice cubes that would fit on your fingertips and it takes about 20 minutes to make it I can’t believe they ever designed this product and it made it through an entire corporate production system and they market a product that so obviously does not work in a very unfortunate waste of time Doesn’t even make enough ice for one drink in a full hour of operation and it seems to be working perfectly it’s just a serious design flaw
No, I would not recommend this to a friend
Film on ice
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but atarted getring a film over the ice after a month or two
I would recommend this to a friendStarted leaking after a month
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this unit and it started leaking after a month. A week ago, it stopped making ice. It was great when it worked but it breaks easily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JRCF,
Thank you so much for writing a review for our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating that the product started leaking, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
- Pros mentioned:Ice making speed
Black Mold
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at making ice. Just no way to keep it clean. Don’t purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback, CustomerK. We appreciate your input and understand your concerns about the maintenance of the ice maker. Your comments are valuable to us, and we'll take them into consideration for future improvements. Thank you for helping us enhance our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty ok at first but then it stopped working after a few months. Would not buy this brand again.
No, I would not recommend this to a friend- Pros mentioned:Size
dissatisfaction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact countertop icemaker However it did not work, the cooler fan never turned on, no ice. Item returned for refund. refund received.
No, I would not recommend this to a friend Cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 6mth. Then the compressor went. Wouldn't recommend this product because this was a gift that was short lived for someone who loves eating ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stooped working after a few months. Kindly contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to make ice and its noisy. Quality could be better
No, I would not recommend this to a friendNot the best quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues to say ice full, have to trick it to make it think its not
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June, worked great. Broke in September. It started making a very loud (more than usual) noise and then the ice full indicator light came on when there was very little ice made and it will not reset to start making ice again. The owners manual "troubleshooting" advice for when the light comes on? "Remove ice from the bin." Sorry - that is normal use, not troubleshooting. There is no info on how to reset or fix this problem. DO NOT RECOMMEND.
No, I would not recommend this to a friendStops working when the manufacture warranty expire
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly it stopped working a little after a year and the warranty was over. It was good while it lasted but it stopped making ice and it was over heating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped making ice shortly after the warranty expired. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It worked great…..until it didn’t.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this ice maker until it stopped working. The lever that turned the ice came loose on one side about a week ago. It was annoying but it still made ice. Now it says add water although the machine is full. It no linger makes ice. We have had the ice maker almost seven months. I have been pleased with most Insignia products we have purchased, but not this ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buffalo!
Thank you for sharing your experience with our Portable Ice Maker! We know how annoying is that your unit is not working as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Works but short lived
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd one and they last a year and them quit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AJ612,Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple of years and went kaput no way to fix and warranty expired at the 2yr mark .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HeleneKlutz,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Products
https://www.insigniaproducts.com/support
Save your Money! This is junk!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. This ice maker will work for just long enough for the warranty to expire. Same issues as many gate just keeps cycling. Called company and stated that they will not cover as it has been 20 days past the one year proof of purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Portable Ice Maker with Auto Shut-Off. We genuinely appreciate your insights as they are invaluable in helping us understand our customers' experiences. It’s important for us to hear your thoughts, and we are committed to continuously improving our products and services. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Ice maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy at all with this machine, returned immediately, the ice was melting faster than it took to make.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dian,
I am so sorry to hear that your experience with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support