Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Make ice quick, but little to hard for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes hard ice. I really don’t like that. I was looking for a more softer machine one ice has settled a bit.
I would recommend this to a friendBad Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and was ill when it arrived. I opened the box just a week from today and made ice that one day just fine. I went to make some ice yesterday and ABSOLUTELY NOTHING!!! NO ICE FOR OVER A HOUR OF IT RUNNING! I want to bring it back to the store for some type of compensation. Unfortunately, I through the box away, it I’m still going to try to return it for some type of customer satisfaction.
No, I would not recommend this to a friendwould not suggest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice freezes together after it's made, we returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarmendT,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Ice maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. The only drawback is that it is a pain to clean. I really wish they would allow you to remove the upper tray to clean.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know your experience with the Insignia Ice Maker. I understand how this problem can be very problematic for you. Rest assured that your helpful comments will help our developers to change the design so the Ice Maker gets easy to clean. Please, feel free to contact us at any time if you have any issue.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Breaks in a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent for the time it works. Been less than a year in use. And has broken though looked online for why the fan would stop turning on. Another individual posted a video talking about the water line leaking water on to the fan and shorting it out. This has indeed happened with ours as well. This is a poor manufacturing problem.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bellus,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Dead after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after little over a year of service. The motor that pushes the ice into the tray gave out. Up until then, it did a serviceable job. If you live in a smaller place, take into consideration the noise it makes when the ice drops, its fairly loud. If you are in a warmer climate the cubes may melt faster as they sit in the bin.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NoName,
We apologize for your experience with this product. Hearing your feedback is helpful so we can continue to improve the quality o our product. For further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Takes long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to make ice, like an hour for each batch!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TinaM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Moldy parts, ugh
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved our ice maker and used it regularly. I would clean the inside every couple of weeks, until I noticed there was mold build up on the tray that pushes the ice out from the top. Gross! The tray is not accessible and can not be cleaned properly. It's a shame because we used it daily.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MCollins,
Thank you for the review. I understand that you are having some issues with one of our product. However, we would love to have some clarification about it, do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Loud is an understatement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 13th. This ice machine is LOUD! When the pump is going you cannot hear yourself think. Going to attempt to exchange it in case it is just this unit. If another is just as loud, I will update my review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrookeH,
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. We're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It works as described, but the insulation is poor and ice melts extremely quickly. I returned this product.
No, I would not recommend this to a friendGreat while it worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and it lasted just under a year and Best Buy replaced it. The second one last just over a year before it also stopped working. I like them while they worked but after two of them with the same freeze problem. I will prob stay away from Best Buy's brand and pay more
No, I would not recommend this to a friendGood while it lasted
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker quit working with out any signs of problems. Didn't even last 1 year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrittanyH,
I would like to express my concern about your experience with this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed, Noise level, Size
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! The price is unbeatable and the color choices were perfect. It's quiet, compact and quick. The only thing I wish was the ice didn't start to melt so quickly.I would have given a 5 out of 5 otherwise! I recommend this product!
I would recommend this to a friend Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tilts to right front even though counter is level poor quality loud not as good as last one I replaced with warranty and it only lasted 13 months
No, I would not recommend this to a friendT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great. One and a half month later ... Stopped making ice. Not sure what's going on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Redeye!
Thank you for taking the time to review our Insignia - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
I’ve maker dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took to long to make the ice. And after reading some of the reviews that it gets mild and hard to clean. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that you had to return it. We appreciate the feed back provided.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
poor output
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fully produce ice cubes....several nodes not working 2nd machine
No, I would not recommend this to a friendLeaks water
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this ice maker for 5 months it worked well up until last night . So after a few batches i noticed a puddle of water on the floor and underneath the ice maker. i checked the drain on the bottom and it is dry so the leak must be from somewhere else in the unit. i t only leaks when it is making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad design - constantly running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product - it makes no sense since you always have half melted ice. There is no compartment to keep the ice cold so the ice keeps melting and then new ice is put on top of it. Then since it’s half melted it combines into a big ball of ice instead of individual cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello bbuyer,
I personally would like to apologize for the experience you have been through with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is loud and noisey. When it’s operating I always think someone is knocking at my door
I would recommend this to a friend