Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Eh ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted about a year. Still not that good for the price
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand how exciting a new purchase can be and how upsetting it is that it only lasted about a year, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Not reliable and leaks aftetlr a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased in August and worked well until Dec 15th when it began to leak for no reason. We use this maker on our counter for two people and now i have to purchase another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the leaking issue. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Ice is melty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would return if I still had the box it came in. The ice is already melting by the time you get to it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand the ice is not frozen enough and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below tor each us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price! Exactly what we wanted
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking time to write a review. We are working on improving our products and designs. We appreciate your feedback.
If you have any other concerns, you may use the link below to reach us.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Ice Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine received did not work properly. It would not make ice at all. I went through the instruction guide and set the machine up as instructed. I even went through the problem section check list and made sure everything was as needed. Ended up returning and buying another make from another seller.
No, I would not recommend this to a friendIce Stuck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it to camping and it really doesn't work well. The ice got stuck and it stopped working.
No, I would not recommend this to a friendIce maker Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible brand! Purchased Oct 23, 2023 Stopped making Dec 11, 2023. Thos is the second onw i bought that stopped making ice in less than a yr! Save yourself the trouble..Find a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashley,
Is it really important for us to hear your feedback about this product so we will be able to know how to improve the quality of this portable ice maker. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not recommend.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.17 months of use. The ice maker no longer works, it doesnt move to make ice. I do not recommend. While it worked… the ice was not making the proclaimed pounds of ice it says. But it served the purpose.
No, I would not recommend this to a friendInsignia ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't like - small cubes with holes in Can;t keep up with 8 people
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ipadcover,
Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Pros mentioned:Ice making speed
Do Not Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 month. Worked great in the beginning, nice ice, but defective!
No, I would not recommend this to a friend You Get What You Pay For
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker worked for 3 months then suddenly crapped out on me. Hoping I don't have issues getting it repaired or replaced under warranty. Stay tuned....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelH! Thank you for your feedback on The Insignia™ Portable Ice Maker. We apologize for the inconvenience you have experienced with your product. We understand how frustrating it can be when a product suddenly stops working.
Rest assured, we value your satisfaction and are committed to ensuring your issue is resolved promptly. Please contact our customer service team at 877-467-4289 for assistance with getting your ice maker repaired or replaced under warranty.
Your feedback is important to us, and we appreciate your patience as we work to address this matter.
JC | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Piece of crap!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke and I only had it for a little over a year and it just stopped working. I reached out to the manufacturer and they acted like they would help but they stopped answering my emails after sending them my info and the receipt. Do yourself a favor if you don't want to waste money find a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating that it just broke over a year. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Iceless maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item does not keep the ice cold enough it constantly melts. Buy another icemaker....Not this one"
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how annoying is that your ice is melting. Please allow us to check this situation with you! Feel free to reach us by clicking on the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broke after 2 1/2 months!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected in the beginning. Bought it April 26, it tore up about 2 weeks ago (in July).
No, I would not recommend this to a friendDon’t buy it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working after having it not even 2 years. It’s very loud as well
No, I would not recommend this to a friend- Pros mentioned:Ice making speed
Needs a better design to avoid mold build up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at making ice, but it’s a mold and debris magnet. I threw it away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
No small ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not switch back to small ice. Was stuck on large ice,and awful taste
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Its ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first but now sounds like a haunted house every time it scoops the ice into the bin
No, I would not recommend this to a friendUnreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 5 months, i don't know why
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lucky,
We do apologize for what happened to your Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Terrible customer services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a birthday gift for my mom and first time opening it was covered in what smelled like gasoline and did not work, when tried to return it we where told it can’t be returned after 15 days. Absolutely ridiculous! Send us a broken product and won’t even take it back. Don’t ever buy this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since you experienced this with you recent purchase. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us