Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it got broken after 3months. unable to use it well
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Portable Ice Maker. We are genuinely sorry to hear that you experienced issues with your unit after just three months of use. Your satisfaction is our top priority, and we take matters like this seriously.
We strive to ensure that our products meet high-quality standards, and it’s disappointing to learn that we fell short in your case. Please know that your concerns will be addressed with our product development team to improve our quality and reliability.
If you haven't already, we encourage you to reach out to our customer support team for assistance. They can help you with troubleshooting or exploring replacement options. Your experience is important to us, and we appreciate the opportunity to make things right.
Thank you for your understanding.
Disapointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its loud, and the ice melts quickly in the basket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
- Pros mentioned:Ice making speed
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice after 3 days. It worked great for the first 2 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Chad.
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Just not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job…make fun cubes…but it needs to be filled with water so often
No, I would not recommend this to a friendVery unsafe
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is horrible it grows black mold where it makes the ice and it is impossible to clean I would not recommend this machine and they do not give refunds
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bonnie!
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Failed just in a few months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you start to see water underneath the unit in a few months be sure it will fail. The fan will stop working andyou may also need a new water hose line
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice i e maker when it worked. It didn’t last long and threw it away.
No, I would not recommend this to a friendJUNK, DON'T PURCHASE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only gave a one star because 0 is not an option. Bought my first one and warranty. Of course it lasted just past the return date and had to use the warranty. When returned, got another one, different color. It lasted only a couple of weeks past return. Have to return this one also!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Ice maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for almost a year then it stops working .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Icemaker,
We're very sorry to read you are experiencing this issue with one of our products, I know how inconvenient this must be for you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
DO not recommend this product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is very slow. Ice cubes melt before its finished filling the ice hopper. Then when you transfer the ice cubes to a freezer, they freeze into a block of ice. Pretty useless as far as we are concerned.
No, I would not recommend this to a friendHard to clean. Doesn’t last.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is difficult to properly clean. And after about a year it is now starting to leak.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our ice maker. I am really sorry to know that you are experiencing this situation with the ice maker, I know this can be frustrating for you, but do not
worry, our team is here for you.
Please follow the link below and get in contact with our customer service team, they will try their
best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good but was short lived did not last but one year.
No, I would not recommend this to a friendStopped working on 2nd day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it a 1 star ⭐️ bcz we didn’t even have it for 42 hours & It stopped working. The ice that was made melted right of way not cold. I had to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BiancaValdizon,
We always consider your feedback about this product so we can also continue to improve its quality. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Did not work correctly out of the box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time out of the box, only half the ice bars would work took it back and got a refund
No, I would not recommend this to a friendNone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was either my second or third ice machine. The machine works for a short period of time. I got a contract so I was able to return them. Will not buy another.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EthelA,
Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
It’s not what it said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep the ice frozen after it make the ice and not nigget Ice
No, I would not recommend this to a friendGreat while it works..... not for long term.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 3 months. It was nice and efficient while it worked though.
No, I would not recommend this to a friendwon't make ice cubes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of today every time I turned it on the red light for fill water comes on and won't make ice cubes at all! Since I ordered it on June 23 I really thought it would last longer than this!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that having a product fail so soon is not what you expected and neither do we, so please, contact us on the link below and we will gladly assist you with your ice maker.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes a little bit of ice in each batch takes a long time to fill a bucket
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michelle!
Thank you for writing a review about our Portable Ice Maker! We know how disheartening is when a unit does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Doesn’t hold up
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for about 3 months, then pump went out on it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Parker,
Thank you very much for taking the time to review our Portable Icemaker with Auto Shut-Off. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support