Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Broke
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, make sure to buy protection plan
No, I would not recommend this to a friendTerrible ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things make terrible ice that just melts while the machine wait for it to be used, the ice storage section is not chilled. Additionally, we've had ours for ~2 months and it's begun failing, I have to unjam it daily. Total piece of junk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello CoreyL,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Good but you can find better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good solid ice machine but not built to last. Had to replace the machine every year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joseph,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
One temporary ice machine coming up.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this but I am now on the way to get my 2 one in two years the first last less than a year and this one a 13 months I'm getting a replacement but when this one fails I will not get getting another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CrystalG,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Get the warranty on this brand
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 6 months. If you buy it make sure you get the replacement plan. Insignia brand is terrible and the mfg warranty is a joke since they practically state that nothing is covered in small print and excluded all repairs.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the issues you encountered. Your comments are valuable to us and will help us improve our products and services. If you have any further questions or need additional assistance, please feel free to reach out. Thank you for choosing Insignia™. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Ridiculous!! Waste of money!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed!!! Used Four times and at first worked amazingly but made ice today and it was such a big problem! I’ve had this for 4 months and stops working!!! I want my money back ASAP!!!! Best Buy should back everything they sell….
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kimba,
Thanks you very much for taking the time to review our Portable Ice Maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Disappointed......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adter having this product for about a month an noticed the ice was tasting funny after inspecting the product I found it had rust coming from the side mixing in the ice, this product is hard to clean also.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker with Auto Shut-Off! We understand that you are experiencing issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not getting cold to make ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one I've purchased (this was a gift) it arrived on its side and has been running for over 24 hours and has still not produced any ice and wont get cold. I'll be returning it and hopefully getting one that actually works this time
No, I would not recommend this to a friendBad ice maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 26 days.Returning to best buy. I am going to buy a bag of ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit stopped working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Would not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to put in travel trailer- very loud- cheaply made
No, I would not recommend this to a friendHorrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible smell coming from it similar to burning plastic, didn’t work as adversited. Had to return in 3 days due to malfunctions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alfred,
Thanks for taking the time and effort to leave a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red (NS-IMP26RD2). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Broken machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work at all. I tried to make ice for two days but it didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We appreciate your feedback and are committed to improving our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Not a good deal.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is noisy, slow ane ice melts before you get enough to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check further to your specific case/unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Is not doing the complete batch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally disappointed, it took more than 12 minutes to do the first ICE CUBE, yes, ONE. I must select a large size because with the small the machine was doing 3 barely frozen cubes, It never makes the 9 cubes per batch just 6, I took more than an hour the make 12 cubes. I'm ready to return it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Medel!
Thank you for writing a review about our 26-Lb. Portable Ice Maker! We know how frustrating is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice tray was too small. This is not what I expected.
No, I would not recommend this to a friendInsignia™ - 26-Lb. Portable Ice Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine did not really work for us. Ice melts quickly .
No, I would not recommend this to a friendNot a good ice maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia is my second one in a year, not a good build product. I have faith the first timw broke and i blame us, now second one beokw after 2 months use. Defnely is a problem with the maker.
No, I would not recommend this to a friendWorked for only 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked, made ice. Was noisy, made small quantities. Never saw how it made 26 lbs in 24 hours. HOWEVER IT ONLY WORKED FOR THREE MONTHS
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LaurieT,
Hearing your feedback about this product is really helpful so we can continue to improve the quality of this ice maker. Please contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Great for making ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However 16 day after delivery it no longer makes ice. Motor totally gone. You only get 15 days to return I didn't know that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about your faulty ice maker. I completely understand how disheartening it is when our newly purchased products stop working so soon, so I will like to suggest to get in touch with us at the link below so we can review your warranty options.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Horrible ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ice maker. Worked OK on day one, but then would only sometimes make ice. Did the reset and then we couldn't choose if large or small cubes, it chose for us. Has a mind of its own whether or not it wants to work even if we unplug multiple times. Definitely do not recommend this ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brianna!
Thank you for writing a review about our Portable Ice Maker! I understand how annoying is when a device does not work properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us