Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 5 months and then started leaking water
No, I would not recommend this to a friendCan't get it to make ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did one sample to make ice. I discarded as the instructions stated. When I tried to make ice after that, the light that says "Needs Water" stays on no matter how much or little water I put in the icemaker. Therefore, I have not been able to make ice, and Have been to ill to return to the store. Patricia Ross
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Ice Maker! We understand how disheartening is when you are not able to make ice with an ice maker. We would love to check this situation further with you! Please feel free to contact us at the link below for assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Died after 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 18, 2021. Stopped working November 25, 2021.
No, I would not recommend this to a friendFire hazard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electrical fire. I had this unit for roughly 3 months and it works perfectly, then one morning I noticed it making a really loud sound. It had run dry, but had not automatically shut itself off per usual… I could smell electrical burning, and had unplugged it before it started to emit smoke.
No, I would not recommend this to a friendSo disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to give this no stars. I was so excited to get this and did not produce not a single piece of ice. We read though the directions five times and tried ten times to make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Handygirl,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Stopped working on day 18
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working on day 18 for no reason. I took it back and Best Buy said I was over the 15 days. They gave me a gift card to buy a new one. I am going to try it one more time but watch how many days you have it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working soon after. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broke right after 1 year of use!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this ice maker for about 14 months and now it shut off on me all the sudden. Welp too bad the manufacturer warranty is only 1 year. Now i have to throw it away because i cant fix it
No, I would not recommend this to a friendItem was defective so had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give much of a review since it was defective so I wouldn't recommend it.
No, I would not recommend this to a friendGet the warranty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last the summer before it quit making ice. .
No, I would not recommend this to a friendVery Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a gift for my daughter. It had great reviews however it’s extremely loud I think it’s damaged we will be returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EdithG,
Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off. I apologize for the experience you have been through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melt pretty fast since they are hollow. Need to be whole.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Saintknight13!
Thank you for taking the time to share your thoughts on our Portable Ice Maker, your feedback is extremely important for us as we're constantly working to improve our products. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it zero stars!!! Does not work at all when I took it out the box. A waste of money this thing is TRASH!!!!
No, I would not recommend this to a friendWorked for ~2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a couple weeks. Then it stopped producing ice consistently. Would have to power cycle it several times before it would work. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaredK,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Sucks as bad as BB customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shoukd be zero stars. Worked exactly one time and then smelled really weird and the smell made me nauseous. Put it right outside. Tried emailing best buy about it. No response so now its too late to return.
No, I would not recommend this to a friendSeek another brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made ice when it wanted to, not whe. I turned it on. I could hear it making ice at like 3am but would not make any during the day when it was needed...returned that sucker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Get a better model.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year later it died on me. First it started off with mild growing in the waterline. Then the ice reservoir started turning orange. No matter how often I cleaned it. Then the motor died. Was great for the year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DarkDreamr,
Thank you for the review. I do understand that the Icemaker did not last long. For us to assist you further you may please call 88-237-8289.
Insignia Support
Renee
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had two of these over the past few years This one the ice flap that empties the tray fell out after about a month won't be buying another one/\.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than 2 months ago and it stopped making ice. Good thing I went back a week after purchase and bought the warranty. This is my second on. First one from another store lasted 6 weeks.
No, I would not recommend this to a friendDisappointing quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this ice maker's longevity. Purchased two and ended up returning one as defective. The other one has started leaking from the back and it is not even 6 months old. I expect more from any brand, but especially Insignia. Poor quality - don't waste your time or money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mari,
Thank you for letting us know about the issues you encountered with your Ice Maker. Could you please contact us so we can offer you a solution? The door is always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but after only 3 months it’s stopped working!
No, I would not recommend this to a friend