Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Is not doing the complete batch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally disappointed, it took more than 12 minutes to do the first ICE CUBE, yes, ONE. I must select a large size because with the small the machine was doing 3 barely frozen cubes, It never makes the 9 cubes per batch just 6, I took more than an hour the make 12 cubes. I'm ready to return it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Medel!
Thank you for writing a review about our 26-Lb. Portable Ice Maker! We know how frustrating is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice tray was too small. This is not what I expected.
No, I would not recommend this to a friendInsignia™ - 26-Lb. Portable Ice Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine did not really work for us. Ice melts quickly .
No, I would not recommend this to a friendGreat for making ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However 16 day after delivery it no longer makes ice. Motor totally gone. You only get 15 days to return I didn't know that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about your faulty ice maker. I completely understand how disheartening it is when our newly purchased products stop working so soon, so I will like to suggest to get in touch with us at the link below so we can review your warranty options.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Horrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible smell coming from it similar to burning plastic, didn’t work as adversited. Had to return in 3 days due to malfunctions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alfred,
Thanks for taking the time and effort to leave a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red (NS-IMP26RD2). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Horrible ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ice maker. Worked OK on day one, but then would only sometimes make ice. Did the reset and then we couldn't choose if large or small cubes, it chose for us. Has a mind of its own whether or not it wants to work even if we unplug multiple times. Definitely do not recommend this ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brianna!
Thank you for writing a review about our Portable Ice Maker! I understand how annoying is when a device does not work properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Can't get it to make ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did one sample to make ice. I discarded as the instructions stated. When I tried to make ice after that, the light that says "Needs Water" stays on no matter how much or little water I put in the icemaker. Therefore, I have not been able to make ice, and Have been to ill to return to the store. Patricia Ross
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Ice Maker! We understand how disheartening is when you are not able to make ice with an ice maker. We would love to check this situation further with you! Please feel free to contact us at the link below for assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not a good ice maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia is my second one in a year, not a good build product. I have faith the first timw broke and i blame us, now second one beokw after 2 months use. Defnely is a problem with the maker.
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 5 months and then started leaking water
No, I would not recommend this to a friendFire hazard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electrical fire. I had this unit for roughly 3 months and it works perfectly, then one morning I noticed it making a really loud sound. It had run dry, but had not automatically shut itself off per usual… I could smell electrical burning, and had unplugged it before it started to emit smoke.
No, I would not recommend this to a friendDied after 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 18, 2021. Stopped working November 25, 2021.
No, I would not recommend this to a friendItem was defective so had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give much of a review since it was defective so I wouldn't recommend it.
No, I would not recommend this to a friendStopped working on day 18
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working on day 18 for no reason. I took it back and Best Buy said I was over the 15 days. They gave me a gift card to buy a new one. I am going to try it one more time but watch how many days you have it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working soon after. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broken machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work at all. I tried to make ice for two days but it didn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We appreciate your feedback and are committed to improving our products and services. Your input is valuable to us, and we hope to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Worked for only 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked, made ice. Was noisy, made small quantities. Never saw how it made 26 lbs in 24 hours. HOWEVER IT ONLY WORKED FOR THREE MONTHS
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LaurieT,
Hearing your feedback about this product is really helpful so we can continue to improve the quality of this ice maker. Please contact us at (877) 467-4289 if you need further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Get the warranty
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last the summer before it quit making ice. .
No, I would not recommend this to a friendSo disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to give this no stars. I was so excited to get this and did not produce not a single piece of ice. We read though the directions five times and tried ten times to make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Handygirl,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Broke right after 1 year of use!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this ice maker for about 14 months and now it shut off on me all the sudden. Welp too bad the manufacturer warranty is only 1 year. Now i have to throw it away because i cant fix it
No, I would not recommend this to a friendNot happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melt pretty fast since they are hollow. Need to be whole.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Saintknight13!
Thank you for taking the time to share your thoughts on our Portable Ice Maker, your feedback is extremely important for us as we're constantly working to improve our products. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Sucks as bad as BB customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shoukd be zero stars. Worked exactly one time and then smelled really weird and the smell made me nauseous. Put it right outside. Tried emailing best buy about it. No response so now its too late to return.
No, I would not recommend this to a friend