Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Leaking underneath
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tgis ice maker literally lasted 3 months and started leaking bad underbeath it where it goes together. For the price you pay it should last longer than 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JillF,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Mint. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.insigniaproducts.com/
Disposible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine until it broke at the 1 year 2 month mark... we used bottled water so there was absolutely no way it scaled. Don't buy unless you are willing to replace yearly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Portable Ice maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd ice machine ive got and it is now broke too. They laat about 2 months and then eithwr atop freezing or stop dumping ice. No more, ill just buy bagging ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Water all over the counter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, it did not work, pour water all over the counter. Check to make sure the drain plug was in correctly. It Was. Returned it.
No, I would not recommend this to a friendLeaking Rust
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months rust started coming out of the top right gear hold inside the ice maker. The rust would run down into the water. This ice maker didn't make it a year before it was no longer usable.
No, I would not recommend this to a friendNot made to last.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't last. Broke less than a year and a half later. Was nice while it lasted...... I do not have the money to buy an ice machine every year or so, and never seem to live anywhere with space in the freezer or an ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Virgeaux,
Thank you for taking the time to review our Insignia 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
loud and ice cubes tasted like plastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very loud when dumping the ice, would say ear piercing, and the ice cubes tasted like plastic. Insignia is usually a safe bet but not in this case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Bill.
I truly apologize about this experience with your Ice Maker. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Horrible purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says the ice is full when it’s not so it won’t make anymore ice. After only a month, it completely stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine made ice for exactly two weeks and it has already stop working. I do not recommend
No, I would not recommend this to a friendTerrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ice maker I have ever owned. Has been running for over an hour and has only dropped ice twice.
No, I would not recommend this to a friendNot a very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited about this purchase. We followed instructions throughly yet this machine didn't work. Had it on for 30 minutes only making 6 little cubes of ice. I went ahead and powered off disconnect and it reaked of refrigerant.
No, I would not recommend this to a friendLOUD!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started rattling like crazy about 3 weeks into ownership. Would not replace in store.
No, I would not recommend this to a friendMold maker not ice maker, there i fixed it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars if possible. Absolute garbage. Plus it grows mold it in somewhere that you can’t even find to clean. So the minimal cubes it does produce, are full of chunky green mold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Matt,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, ice smaller than advertised. I returned it and bought a Frigidaire that is significantly better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JakeK. Thank you for writing a review about our Insignia Portable Ice Maker. I apologize that this ice maker is very slow. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Do not like it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Takes too long to make the ice. It is rather noisy. I am not happy with this product. I have actually stopped using it.
No, I would not recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth one in 2 year's! Each one has failed within 6-8 month's for one reason or another. Going back to old school with ice trays because everytime i get a replacement i have to buy a new warranty. Not worth it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Icemaker. I am sorry to read that the units are malfunctioning after a couple of months. Most of our products have a one-year warranty, kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked the salesman if it held ice. He said yes. Wrong. Does not hold ice. Ice melts immediately. Ice cubes are small and have a hole in them so they melt before your drink even gets cold. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi 2Shane,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Maybe a bad apple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and brought it home to set up and it would never work the correct way. Not saying I could have bought another one and it not work maybe this was just a bad apple but was able to go to different store and get different brand and it worked great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 26-Lb. Portable Ice Maker, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice does not stay solid it melts and recycles itself. Every morning it’s in the recycling stage so I don’t get ice for when I leave for work, which is the main reason I purchased. It doesn’t hold very much ice either.
No, I would not recommend this to a friendBad online experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for husband as a Christmas gift online.He was so excited when he opened it only to find out when he opened it and tried using it the maker wouldn’t make ice.Called customer service and they make you set up appointment to have it looked at.
No, I would not recommend this to a friend