Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and takes along time to make the ice return it found a better one at Walmarts
No, I would not recommend this to a friendWait and wait and wait......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, it makes a couple cubes, then an iceberg that fuses to the top of the unit. It eventually freezes up, then I unplug for an hour until the iceberg drops. Then I can add the fist sized chunk to my now empty glass. what a waste.
No, I would not recommend this to a friendUNHAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for price match. Was told no way . 2 days later Best Buy put it on sale for less than I was asking them to price match. I have tried to call store for 2 weeks , put on hold, nobody answered Really UNHAPPY.......
No, I would not recommend this to a friendWorthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last about 1 yr. Won’t make ice. Has been blown out regularly and maintained. Junk
No, I would not recommend this to a friendUnsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an “open box” purchase. I thght it was just one returned and in new shape still. I was wrong. This item was dirty and gross and missing pieces. Never again will I try to save a few bucks !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Heather! Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I am sorry to readabout the condition of the product that you got. Please consider doing a return for exchange or return for refund. Or you may call our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com/support
Stopped working after a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older version that had been damaged in a move. This stopped working in the first few months. The water pump just stopped functioning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not run well from the start. I have to buy one of these ice makers every year. Disappointing however it’s what is available to me here in Hawaii. This one broke in under a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that your having issues with unit .We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Worst ice maker I’ve ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was awful! Worked for one day only then crapped out. Will NEVER EVER BUY AN INSIGNIA PRODUCT EVER AGAIN!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Molly,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Dissatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took almost three hours to make a full basket of ice. The basket isn't that big.
No, I would not recommend this to a friendInoperable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has not produced any ice. We plan to return it today for a replacement that WILL hopefully make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GadgetGuy,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to clean continually and it’s difficult to clean . The ice melts fast and the machine makes loud noise after a few months
No, I would not recommend this to a friendThis product sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work and I returned it for a refund. I would have MUCH rather had one that worked as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia™ Portable Ice Maker didn't meet your expectations. It can be frustrating when a product doesn't work as advertised, especially for something you were looking forward to using. Returning it for a refund was a practical decision. If you're still in the market for a portable ice maker, you might want to consider checking reviews or specifications to find one that better suits your needs. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Didn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, but didn’t work for me. Ice maker made ice, but never remained cold enough to stop the ice from melting and clumping together. Hoping to get it replaced under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Great for 8 Months....until it failed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 8 months and then water everywhere leaking internally and all over my counter top...it's within the 1 year warranty so hopefully Best Buy replaces it..and the next one works for longer than 8 months...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Wanted to love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product but it had issues, I am glad I bought the extended warranty. Very easy transaction to return at Best Buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kwiike,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Ice maker machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this ice maker to anyone. Just stopped working for no reason ! twice, in less the a year !!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BilelS,
Your feedback about this product is important to us. Please know that we always consider our customer's feedback so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Brought for Mother's day gift and started leaking after one month. Used only 6 times. Contacting manufacturer as best buy won't support the product after 15 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working about a year after purchase- I wasn't able to return in time for 1 year warranty. Machine still comes reads ice full when empty. If you buy just be sure to get the extended warranty
No, I would not recommend this to a friendIce maker problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because we needed extra ice. It only worked for three months and then stopped making ice. I would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the issue you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Stopped making ice before my return period was up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker stopped making ice only a couple of weeks into use. It didn’t even last beyond the normal return window. Returned item and got a full refund.
No, I would not recommend this to a friend