Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst ice maker I have ever owned. Has been running for over an hour and has only dropped ice twice.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, ice smaller than advertised. I returned it and bought a Frigidaire that is significantly better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JakeK. Thank you for writing a review about our Insignia Portable Ice Maker. I apologize that this ice maker is very slow. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
LOUD!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started rattling like crazy about 3 weeks into ownership. Would not replace in store.
No, I would not recommend this to a friendJunk
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my fourth one in 2 year's! Each one has failed within 6-8 month's for one reason or another. Going back to old school with ice trays because everytime i get a replacement i have to buy a new warranty. Not worth it!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the Icemaker. I am sorry to read that the units are malfunctioning after a couple of months. Most of our products have a one-year warranty, kindly contact us if you have any questions.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Maybe a bad apple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and brought it home to set up and it would never work the correct way. Not saying I could have bought another one and it not work maybe this was just a bad apple but was able to go to different store and get different brand and it worked great.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our 26-Lb. Portable Ice Maker, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asked the salesman if it held ice. He said yes. Wrong. Does not hold ice. Ice melts immediately. Ice cubes are small and have a hole in them so they melt before your drink even gets cold. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi 2Shane,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.insigniaproducts.com/contact-us.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Do not like it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It Takes too long to make the ice. It is rather noisy. I am not happy with this product. I have actually stopped using it.
No, I would not recommend this to a friendBad online experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for husband as a Christmas gift online.He was so excited when he opened it only to find out when he opened it and tried using it the maker wouldn’t make ice.Called customer service and they make you set up appointment to have it looked at.
No, I would not recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice does not stay solid it melts and recycles itself. Every morning it’s in the recycling stage so I don’t get ice for when I leave for work, which is the main reason I purchased. It doesn’t hold very much ice either.
No, I would not recommend this to a friendWait and wait and wait......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, it makes a couple cubes, then an iceberg that fuses to the top of the unit. It eventually freezes up, then I unplug for an hour until the iceberg drops. Then I can add the fist sized chunk to my now empty glass. what a waste.
No, I would not recommend this to a friendUNHAPPY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for price match. Was told no way . 2 days later Best Buy put it on sale for less than I was asking them to price match. I have tried to call store for 2 weeks , put on hold, nobody answered Really UNHAPPY.......
No, I would not recommend this to a friendUnsatisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an “open box” purchase. I thght it was just one returned and in new shape still. I was wrong. This item was dirty and gross and missing pieces. Never again will I try to save a few bucks !
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Heather! Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I am sorry to readabout the condition of the product that you got. Please consider doing a return for exchange or return for refund. Or you may call our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com/support
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very loud and takes along time to make the ice return it found a better one at Walmarts
No, I would not recommend this to a friendStopped working after a few months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older version that had been damaged in a move. This stopped working in the first few months. The water pump just stopped functioning.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review for our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Just ok
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not run well from the start. I have to buy one of these ice makers every year. Disappointing however it’s what is available to me here in Hawaii. This one broke in under a year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that your having issues with unit .We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Great for 8 Months....until it failed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great for 8 months and then water everywhere leaking internally and all over my counter top...it's within the 1 year warranty so hopefully Best Buy replaces it..and the next one works for longer than 8 months...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Worthless
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last about 1 yr. Won’t make ice. Has been blown out regularly and maintained. Junk
No, I would not recommend this to a friendDidn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, but didn’t work for me. Ice maker made ice, but never remained cold enough to stop the ice from melting and clumping together. Hoping to get it replaced under warranty.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 6 Lb. Retro Portable Icemaker with Auto Shut-Off! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
This product sucked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work and I returned it for a refund. I would have MUCH rather had one that worked as advertised.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia™ Portable Ice Maker didn't meet your expectations. It can be frustrating when a product doesn't work as advertised, especially for something you were looking forward to using. Returning it for a refund was a practical decision. If you're still in the market for a portable ice maker, you might want to consider checking reviews or specifications to find one that better suits your needs. Thank you for sharing your experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Worst ice maker I’ve ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was awful! Worked for one day only then crapped out. Will NEVER EVER BUY AN INSIGNIA PRODUCT EVER AGAIN!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Molly,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support