Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be prepared to clean continually and it’s difficult to clean . The ice melts fast and the machine makes loud noise after a few months
No, I would not recommend this to a friendNot durable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Brought for Mother's day gift and started leaking after one month. Used only 6 times. Contacting manufacturer as best buy won't support the product after 15 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Not long lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working about a year after purchase- I wasn't able to return in time for 1 year warranty. Machine still comes reads ice full when empty. If you buy just be sure to get the extended warranty
No, I would not recommend this to a friendIce maker machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t recommend this ice maker to anyone. Just stopped working for no reason ! twice, in less the a year !!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BilelS,
Your feedback about this product is important to us. Please know that we always consider our customer's feedback so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Ice maker problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product because we needed extra ice. It only worked for three months and then stopped making ice. I would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker. We appreciate your feedback and are sorry to hear about the issue you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
Inoperable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit has not produced any ice. We plan to return it today for a replacement that WILL hopefully make ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GadgetGuy,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Wanted to love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this product but it had issues, I am glad I bought the extended warranty. Very easy transaction to return at Best Buy!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kwiike,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Dissatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took almost three hours to make a full basket of ice. The basket isn't that big.
No, I would not recommend this to a friendStopped making ice before my return period was up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker stopped making ice only a couple of weeks into use. It didn’t even last beyond the normal return window. Returned item and got a full refund.
No, I would not recommend this to a friendRusty ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The springs used in the feed tray rust and then your ice is contaminated with rust. Do not purchase this item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JustinS,
We apologize for your experience with this product. Your feedback is important to us so we can continue to improve the quality of our product for the safety of our customers. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Awful machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I’ve ever made. Ice tastes like plastic no matter how many times I clean it out and flush it. We’ve had it running for 2 weeks and now it won’t let me select the size of ice. Save your money! This is trash!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Customer,
I'm very sorry to read about the bad experience you had with the Ice Maker. Could you please contact us so we can offer you a solution?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Meh
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardest ice maker to clean and ice melts before it makes it to the cup
No, I would not recommend this to a friendTakes hours to make enough ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine takes almost an hour to make just enough ice for two drinks. It’s also not cold enough so the ice it makes melts within a few minutes! So frustrating to use. Definitely regret this purchase. A complete waste of money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Majeda!
Thank you for sharing your experience with our Portable Ice Maker! We know how frustrating is that your ice melts easily and takes long to be made. We would love to check this situation further with your, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SECOND TIME IVE ORDERED AN ITEM ONLINE AS A GIFT AND ITS BEEN DAMAGED. NOT A REVIEW OF THE PRODUCT BUT OF THE POOR RESPONSIBILITY OF THE STAFF
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Shella
www.insigniaproducts.com/support
Time consuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes eight hours to fill a gallon size baggy. There are only two settings or size options for ice and they're basically the same size.
No, I would not recommend this to a friendStops working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, I’ve bought this ice machine twice. The first time it stopped dropping ice and now it says “ice full” when there’s no ice in there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi valewee,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
STOPPED WORKING AFTER 2 MONTHS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED AUGUST 9 2021 and was working fine. It is now October 5 2021 and the machine is not seeing that the tank is full thusly the ADD WATER light is on when it is full. Insignia, please help.
No, I would not recommend this to a friendTrash… stopped working after 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after like 3 months. Keeps saying add water when it’s full. I’ve cleaned it and checked everything. Did everything but take it apart. Trash
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LaurenW
Thank you for the review. We do apologize if the trash can stopped working. For us to assist you further you may call 888-237-8289.
Insignia Support
Renee
Get the geek squad coverage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one that died in less than a year. Very disappointed. Always had issues with the second one. Finally died after 8 months. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi phillyguy75,
We're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Motor quit after months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor quit running after 8 months. If you do buy it purchase a replacement plan as well.
No, I would not recommend this to a friend