Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Rusty ice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The springs used in the feed tray rust and then your ice is contaminated with rust. Do not purchase this item
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JustinS,
We apologize for your experience with this product. Your feedback is important to us so we can continue to improve the quality of our product for the safety of our customers. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Meh
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardest ice maker to clean and ice melts before it makes it to the cup
No, I would not recommend this to a friendCUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SECOND TIME IVE ORDERED AN ITEM ONLINE AS A GIFT AND ITS BEEN DAMAGED. NOT A REVIEW OF THE PRODUCT BUT OF THE POOR RESPONSIBILITY OF THE STAFF
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Shella
www.insigniaproducts.com/support
Awful machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I’ve ever made. Ice tastes like plastic no matter how many times I clean it out and flush it. We’ve had it running for 2 weeks and now it won’t let me select the size of ice. Save your money! This is trash!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Dear Customer,
I'm very sorry to read about the bad experience you had with the Ice Maker. Could you please contact us so we can offer you a solution?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Motor quit after months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor quit running after 8 months. If you do buy it purchase a replacement plan as well.
No, I would not recommend this to a friendTakes hours to make enough ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine takes almost an hour to make just enough ice for two drinks. It’s also not cold enough so the ice it makes melts within a few minutes! So frustrating to use. Definitely regret this purchase. A complete waste of money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Majeda!
Thank you for sharing your experience with our Portable Ice Maker! We know how frustrating is that your ice melts easily and takes long to be made. We would love to check this situation further with your, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stops working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, I’ve bought this ice machine twice. The first time it stopped dropping ice and now it says “ice full” when there’s no ice in there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi valewee,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Trash… stopped working after 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after like 3 months. Keeps saying add water when it’s full. I’ve cleaned it and checked everything. Did everything but take it apart. Trash
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LaurenW
Thank you for the review. We do apologize if the trash can stopped working. For us to assist you further you may call 888-237-8289.
Insignia Support
Renee
STOPPED WORKING AFTER 2 MONTHS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED AUGUST 9 2021 and was working fine. It is now October 5 2021 and the machine is not seeing that the tank is full thusly the ADD WATER light is on when it is full. Insignia, please help.
No, I would not recommend this to a friendTime consuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes eight hours to fill a gallon size baggy. There are only two settings or size options for ice and they're basically the same size.
No, I would not recommend this to a friendGet the geek squad coverage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one that died in less than a year. Very disappointed. Always had issues with the second one. Finally died after 8 months. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi phillyguy75,
We're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Make sure it works before your warranty is up, 15
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product i bought was defective. Would get cold or make ice. Couldnt even replace because they were out of stock. Had to purchase a whole new one.
No, I would not recommend this to a friendDid last 90 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it august 8-8 and today it stopped working, 10-19.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ToniR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Trash maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight up trash. Didn't last a month until it broke. Super frustrating paper weight.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chris805,
Thank you for writing a review about our Portable Ice Maker with Auto Shut-Off - Silver. We know how frustrating it is that the ice maker did not last a month until it broke. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Didn't last 30 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one purchased. Already not working. Will see if we can exchange without hassle.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaneeS,
Thanks for taking the time and effort to leave a review. I am really sorry if the product did not last. I know how disappointing it could be. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Insignia Support || Renee || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Terrible shipping care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item was damaged during shipping and box was extremely beaten up. It was a last minute gift so it was very disappointing. I would recommend the item but not the shipping company
I would recommend this to a friendInsignia icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not make ice, read directions and watched the video.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We apologize for the inconvenience you experienced with the ice maker. It's frustrating when a product doesn't meet expectations, especially when you've taken the time to follow the instructions carefully. We understand the importance of having a properly functioning ice maker, and we'd like to assist you with resolving this issue. Please reach out to our customer support team, and we'll do our best to find a solution for you. Your satisfaction is important to us, and we appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bouts this ice maker but suddenly my ice on the mornings is melted .. so is a no for me . Less than a month with it .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlmaM!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not consistent in making ice stops every so often have to unplug and replug to get it working again. Very disappointed in this product as the reviews were great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Noice!
Thank you for taking your time to write a review about our Portable Ice Maker! We know how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointed in NC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this ice maker & it was broken. I returned it & never got my refund. I really needed this because my husband is on a feeding tube & a liquid diet. I am so disappointed
No, I would not recommend this to a friend