Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
CUSTOMER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SECOND TIME IVE ORDERED AN ITEM ONLINE AS A GIFT AND ITS BEEN DAMAGED. NOT A REVIEW OF THE PRODUCT BUT OF THE POOR RESPONSIBILITY OF THE STAFF
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Shella
www.insigniaproducts.com/support
Time consuming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes eight hours to fill a gallon size baggy. There are only two settings or size options for ice and they're basically the same size.
No, I would not recommend this to a friend
Meh
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardest ice maker to clean and ice melts before it makes it to the cup
No, I would not recommend this to a friendSTOPPED WORKING AFTER 2 MONTHS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PURCHASED AUGUST 9 2021 and was working fine. It is now October 5 2021 and the machine is not seeing that the tank is full thusly the ADD WATER light is on when it is full. Insignia, please help.
No, I would not recommend this to a friendStops working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year, I’ve bought this ice machine twice. The first time it stopped dropping ice and now it says “ice full” when there’s no ice in there.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi valewee,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Trash… stopped working after 2 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after like 3 months. Keeps saying add water when it’s full. I’ve cleaned it and checked everything. Did everything but take it apart. Trash
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LaurenW
Thank you for the review. We do apologize if the trash can stopped working. For us to assist you further you may call 888-237-8289.
Insignia Support
Renee
Make sure it works before your warranty is up, 15
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product i bought was defective. Would get cold or make ice. Couldnt even replace because they were out of stock. Had to purchase a whole new one.
No, I would not recommend this to a friendGet the geek squad coverage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one that died in less than a year. Very disappointed. Always had issues with the second one. Finally died after 8 months. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi phillyguy75,
We're very sorry to read you are experiencing this issue with one of our products. I know that this could be an unfortunate situation. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
Terrible shipping care
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My item was damaged during shipping and box was extremely beaten up. It was a last minute gift so it was very disappointing. I would recommend the item but not the shipping company
I would recommend this to a friendMotor quit after months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motor quit running after 8 months. If you do buy it purchase a replacement plan as well.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not consistent in making ice stops every so often have to unplug and replug to get it working again. Very disappointed in this product as the reviews were great
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Noice!
Thank you for taking your time to write a review about our Portable Ice Maker! We know how disheartening is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy I used it once in August and I went to use it on 11/1 and no longer works after troubleshooting it for over and it it’s done.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit was only used once. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed in NC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this ice maker & it was broken. I returned it & never got my refund. I really needed this because my husband is on a feeding tube & a liquid diet. I am so disappointed
No, I would not recommend this to a friendIce maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bouts this ice maker but suddenly my ice on the mornings is melted .. so is a no for me . Less than a month with it .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AlmaM!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Monday to Saturday 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Angry Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my ice maker April 12th and it lasted about 5 weeks and now doesn't even make ice anymore, it's like the water isn't freezing. It was a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tyee! Thank you for taking the time to leave a review on Portable Icemaker. I know this issue on the product is disappointing as it did not last long. Kindly contact us to check what else we can do for you to fix this issue.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Not reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has stopped working after only 2 months of using it. Got it as a christmas gift and set up mid January. by mid march it gets stuck saying it's full but there is no ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi poorquality,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand that it was given to you as a gift and by mid March it gets stuck and can no longer produce ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Nikki
https://insigniaproducts.com
To slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted one was so happy but made 15 ice cubes in 3 hours was sad I had to return I know you get what you pay for but 3 hours to slow for me had to return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Pattychi,
Thank you for taking the time to review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit. The first one stopped working after about four months. The replacement unit does not work properly all the time. I can say when it works it's great.
No, I would not recommend this to a friendDid last 90 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it august 8-8 and today it stopped working, 10-19.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ToniR,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this! I’ve had one in the past that cost a little more… however it lasted longer. This one is very noisy and doesn’t produce ice like my last one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Mint. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support