Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Portable Ice Maker with Auto Shut-Off, particularly its ice-making speed and ease of use. Many appreciate its compact size, overall performance, and relatively quiet operation. The affordable price point for the quality received is also a notable advantage.
This summary was generated by AI based on customer reviews.
Pump died in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 2 months then died. Pump stopped working. Upon further review this is a frequent issue with this model
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our portable ice maker. I am sorry to know that you are
having this issue with the ice maker, I know that this can be frustrating for you, In this case,
I think that it would be convenient if you get in contact with our team, they will try to help you.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Good until it died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 year, stopped working after I loved it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker doesn’t work. Ice making is very slow and on large setting the ice cubes are a joke. I shouldn’t of purchased this.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our ice maker. I am sorry to know that you are experiencing
this situation with the unit taking to long to make ice, I understand that this situation can be frustrating
for you. In this case I think that it would be convenient if you get in contact with our team in the link
below, they will try their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Only worked a few days before it quit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it the day or so it worked bit you had to keep filling it up .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Great Until It Wasn’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 days past the return window and it decided it didn’t want to make ice anymore. Would not recommend.
No, I would not recommend this to a friendReally needed this andvut didn't work.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work well at. Need to take back. Just haven't yet because i did purchase a warranty. .....
No, I would not recommend this to a friendReviews on ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for six weeks. Not self cleaning and is very hard to clean. Very loud
No, I would not recommend this to a friendI feel ripped off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing lasted exactly 1 year and 1 month then just gave out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello ErnestoM,
I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Ice Maker since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.
Dina || Insignia Support || https://www.insigniaproducts.com/
Stopped working after a couple of months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. It stopped working after a couple of months.
No, I would not recommend this to a friendInsignia counter top ice machine.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The add water indicator always lights up and doesn’t make ice.
No, I would not recommend this to a friendNot worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a month, was so excited for it and the sensor stopped working and started constantly making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped working after a month. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Honestly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok but there is no way to fully clean it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Hlind,
Thanks for taking the time to connect with us about your concern with your Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Do NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped worked after less than a week. I’m so disappointed. I used it about 5 times.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Bad lid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After first use, lid broke. Can not return since I discarded box. It looked like the plastic pin was cracked or something.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your Ice Maker can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Don't Buy!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working a week after it was non-returnable. It lasted approximately 2 1/2 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working. Kindly contact us to be able to check all options.
Insignia Support
Mary
www.insigniaproducts.com
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly 1 year mark it broke. Stopped working and grew mold!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeannaB,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead within 3 months. The pump that moves the water up to the top stop working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NotMarksII,
Thanks for taking the time and effort to leave a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. e do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Stopped working after only 6mos
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 5/4/22 and stopped working already. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for the review. I do apologize if the product did not last long. For or us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
broke within a year period
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it broke after a yr not a very durable product but it serve me well for a yr
No, I would not recommend this to a friendportable ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend!! Worked great at first but now taking forever to make one batch of ice. Would not buy again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it is taking too long to make ice and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us