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Customer Ratings & Reviews

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$63.99
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Comp. Value: $125.99

Customer reviews

Rating 4.5 out of 5 stars with 9389 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 9,389 reviews
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a month, was so excited for it and the sensor stopped working and started constantly making ice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped working after a month. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad lid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first use, lid broke. Can not return since I discarded box. It looked like the plastic pin was cracked or something.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Ice Maker can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia counter top ice machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add water indicator always lights up and doesn’t make ice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped worked after less than a week. I’m so disappointed. I used it about 5 times.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Honestly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works ok but there is no way to fully clean it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Hlind,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't Buy!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after it was non-returnable. It lasted approximately 2 1/2 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working. Kindly contact us to be able to check all options.
      Insignia Support
      Mary
      www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly 1 year mark it broke. Stopped working and grew mold!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LeannaB,

      Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead within 3 months. The pump that moves the water up to the top stop working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi NotMarksII,

      Thanks for taking the time and effort to leave a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. e do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    portable ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend!! Worked great at first but now taking forever to make one batch of ice. Would not buy again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it is taking too long to make ice and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ice maker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item it worked for 4 months and it stopped making ice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    broke within a year period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it broke after a yr not a very durable product but it serve me well for a yr

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after only 6mos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5/4/22 and stopped working already. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there,

      Thank you for the review. I do apologize if the product did not last long. For or us to fix the issue please give us a call at 877-467-4289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work from the get go. Gave 1-2 pieces of ice at a time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BROKEN ALREADY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didnt even last 2 years it broke already is not producing any ice........

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mina! Thank you for taking the time to leave a review on Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. We understand how upsetting this situation for you. Kindly contact us to check your warranty entitlement.
      Mary II Insignia Products II https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    It exploded in my home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months I heard an explosion in my home. Went to check it out. The thing looks like it blew up from the inside.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    legit broke after 2 weeks. can’t return it or replace it now, so do yourself a favor and don’t buy it✨✨

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk. Lasted 9 months.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Bought this in November 2021 and it broke in September 2022.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Send your money elsewhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible takes over 2 hr for ice, and you have to store in the cool area

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sara,

      Thank you for taking the time to review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use since it takes over 2 hrs to make an ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality then the price drops and no refund ! My last Best Buy ever !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we returned this one. This was just too loud for us - maybe we got a bad one?

    No, I would not recommend this to a friend