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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 9377 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers consistently note the Portable Ice Maker with Auto Shut-Off excels in ice-making speed and ease of use. Many appreciate its compact size, overall performance, quiet operation, and reasonable price. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 9,377 reviews
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out of the box. It never made ice, the water just ran.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Leaks after 4 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 4 months. Now it leaks water all over the place.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 26-Lb. Portable Ice Maker, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not worth the price cheaply made do not buy trust me

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand you found it cheap and that can be disappointing. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work out the box screen displayed add water

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      We are sorry to read that this unit is not working right out of the box. We understand that you just want to have a working product and so, please know that you can contact us on the link below, and we will be more than happy to review this situation with you.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after 3 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after 3 weeks and I cant return it anymore :(

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello!
      Thank you for writing a review for our 26-Lb. Portable Ice Maker, I truly apologize that you're going through this situation, I know it can be disappointing. I'd like to ask you to contact our support team, they will be more than happy to further assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does not give you amount of ice it says

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend 20 days and want to return this item and they denied it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time out of your busy schedule to leave a review of the portable ice maker. I am sorry to read that you are having issues with the set. Please contact us to be able to provide you with all possible options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not work did not make ice cubes will be returning it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the frustration..

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The productive arrived defective I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 3 uses

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item stopped working after 3 uses! Need to exchange or return.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sandra!

      Thank you for writing a review about our Portable Ice Maker! We know how frustrating is that your ice maker stopped making ice, specially when the weather is hot. We would love to assist you further in this situation, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    My second Ice maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Insignia Ice maker. I bought the first one probably 4-5 years ago and it finally ended. This one is compact and I think it's quieter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful Ice Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. Poor quality. Very slow and ice melts quickly.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Jan01,

      I am sorry to read this product did not meetyour expectations. Please follow the link at the end if further assistance is required, we are going to do always our best to assist you, and we would gladly help you to to check what can be tried to improve its performance.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 4 out of 5 stars

    Works Well but Little Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia Portable Ice Maker makes nine “bullets” of ice every 8 minutes. We ran it for around 12 hours when we first got it and it filled my LG Refidgerator Ice bin which hold 25lbs of ice. I find I have to refill the bin once a week so let the machine run for 6 hours or so to do so. The way the machine works you have to be present to empty the bin and fill the water when it gets low. If you don't empty the bin it will stop making ice once it fills up and the ice it has made will begin to melt, if left alone like i do sometimes overnight the ice in the bin will melt and once it melts enough the machine will start making more. This process will continue till the bin is emptied. If the water gets too low in the tub the machine will stop making ice and alert that more water needs to be added. There are two sizes, big and small, however I hardly notice any difference between the two. I just leave it on big all the time. The machine is kind of loud, it scares my anxiety ridden dog badly. Measured using an iPhone one foot away from the running machine the sound level was 61.0 dB(A), 4 feet away from the running machine the sound level is 51.6 dB(A), and 4 feet from the shut off machine the sound level is 46.0 dB(A)… It is a little louder than my LG dishwasher which was surprising to me. Would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work. Water did not go where it needed to.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our 26lb Ice Maker, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow Roberto E. www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    unhappy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slow! ice particles too small! not what I expected!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Portable Ice Maker! We understand how frustrating is when a device does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Horrible. So small. Makes 3 ice cubes each 3 hours

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't do it. Choose something else. Noisy and cheap quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tomk!

      Thank you for writing a review about our Portable Ice Maker! We know how annoying is that is not making ice properly, and we would love to check this situation for you. Please feel free to contact us at the link below for assistance with your unit!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little over 6 months and stopped working..........

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,
      Thank you very much for letting us know about your experience with the Insignia Ice Maker. Please, contact us so we can provide you with the best options for this issue, we'll be very happy to help you.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Waste of money. Do not but.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Stopped generating ice. Complete waste of Money.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      I'm very sorry to read that your Portable Ice Maker stopped working. Please, contact us so we can provide you with a solution on this issue.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Do you like chewy ice?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who loves to chew ice with their drinks, I have been buying bags of ice from Chick-Fil-A for years. The GE Opal ice maker is nice and makes ice just like what you get at Chick-Fil-A, but it's also really expensive. So, I have been looking at other options. This was on sale for $50, so I gave it a shot. I have to say, I love it. If you love chewy ice, I recommend actually making this about 3 to 4 hours before you actually want ice. The best thing I have found is to let the ice sit for a while, it becomes perfect to chew on. Don't get me wrong, it's still nice when it first drops, but letting it sit for a while makes it perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice making speed

    Rated 5 out of 5 stars

    My best purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a very good product, it is very easy to use and very practical and makes ice very quickly and if it runs out it tells you to fill it with more water and continue producing more ice, when the ice bucket is full it automatically stops producing, it is great, I recommend it 100%

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your fantastic review! We’re thrilled to hear that you find the Insignia™ Portable Ice Maker with Auto Shut-Off to be very easy to use and practical. It’s great to know that it makes ice quickly and has convenient features like the water refill alert and automatic stop when the ice bucket is full. Your 100% recommendation means a lot to us. Patricia | Insignia Support  https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ice making speed

    Rated 5 out of 5 stars

    Hayley recommend! It really cranks out lots of ice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a good little icemaker for my in-home bar, which is separated from the kitchen and refrigerators icemaker. I want people to be able to easily have ice for cocktails without leaving the bar. I have to tell you I am really thrilled with the performance of the solar unit. It's easy to set up, and it really cranks out ice! When they say 9 pounds a day that is no lie. It's absolutely perfect and definitely the best price I've seen for some of this quality.

    I would recommend this to a friend