Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Broke after 2 1/2 months!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as expected in the beginning. Bought it April 26, it tore up about 2 weeks ago (in July).
No, I would not recommend this to a friendIce maker Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible brand! Purchased Oct 23, 2023 Stopped making Dec 11, 2023. Thos is the second onw i bought that stopped making ice in less than a yr! Save yourself the trouble..Find a different brand
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ashley,
Is it really important for us to hear your feedback about this product so we will be able to know how to improve the quality of this portable ice maker. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not recommend.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.17 months of use. The ice maker no longer works, it doesnt move to make ice. I do not recommend. While it worked… the ice was not making the proclaimed pounds of ice it says. But it served the purpose.
No, I would not recommend this to a friendDon’t buy it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working after having it not even 2 years. It’s very loud as well
No, I would not recommend this to a friendYou Get What You Pay For
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker worked for 3 months then suddenly crapped out on me. Hoping I don't have issues getting it repaired or replaced under warranty. Stay tuned....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelH! Thank you for your feedback on The Insignia™ Portable Ice Maker. We apologize for the inconvenience you have experienced with your product. We understand how frustrating it can be when a product suddenly stops working.
Rest assured, we value your satisfaction and are committed to ensuring your issue is resolved promptly. Please contact our customer service team at 877-467-4289 for assistance with getting your ice maker repaired or replaced under warranty.
Your feedback is important to us, and we appreciate your patience as we work to address this matter.
JC | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
- Pros mentioned:Ice making speed
Needs a better design to avoid mold build up
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at making ice, but it’s a mold and debris magnet. I threw it away.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Its ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great at first but now sounds like a haunted house every time it scoops the ice into the bin
No, I would not recommend this to a friendNo small ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not switch back to small ice. Was stuck on large ice,and awful taste
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed
Don’t buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped making ice after 3 days. It worked great for the first 2 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Chad.
I would like to express my concern about your experience with this Portable Ice Maker. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Terrible customer services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a birthday gift for my mom and first time opening it was covered in what smelled like gasoline and did not work, when tried to return it we where told it can’t be returned after 15 days. Absolutely ridiculous! Send us a broken product and won’t even take it back. Don’t ever buy this!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for leaving a review. This must be frustrating since you experienced this with you recent purchase. We don't take your concerns lightly. We will definitely look into this matter for you. We appreciate your feedback.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Unreliable
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 5 months, i don't know why
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lucky,
We do apologize for what happened to your Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off I know it can be dissatisfying that its not working as expected. For further assistance, I'd like you to contact our support team at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Just not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job…make fun cubes…but it needs to be filled with water so often
No, I would not recommend this to a friendDisapointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its loud, and the ice melts quickly in the basket.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice i e maker when it worked. It didn’t last long and threw it away.
No, I would not recommend this to a friendJUNK, DON'T PURCHASE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only gave a one star because 0 is not an option. Bought my first one and warranty. Of course it lasted just past the return date and had to use the warranty. When returned, got another one, different color. It lasted only a couple of weeks past return. Have to return this one also!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Ice maker
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for almost a year then it stops working .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Icemaker,
We're very sorry to read you are experiencing this issue with one of our products, I know how inconvenient this must be for you. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
Hard to clean. Doesn’t last.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is difficult to properly clean. And after about a year it is now starting to leak.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for taking the time to review our ice maker. I am really sorry to know that you are experiencing this situation with the ice maker, I know this can be frustrating for you, but do not
worry, our team is here for you.
Please follow the link below and get in contact with our customer service team, they will try their
best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Failed just in a few months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you start to see water underneath the unit in a few months be sure it will fail. The fan will stop working andyou may also need a new water hose line
No, I would not recommend this to a friendVery unsafe
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is horrible it grows black mold where it makes the ice and it is impossible to clean I would not recommend this machine and they do not give refunds
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bonnie!
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good but was short lived did not last but one year.
No, I would not recommend this to a friend