Customer Ratings & Reviews
- Model:
- NS-IMP26RD2
- SKU:
- 6448628
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melt pretty fast since they are hollow. Need to be whole.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Saintknight13!
Thank you for taking the time to share your thoughts on our Portable Ice Maker, your feedback is extremely important for us as we're constantly working to improve our products. I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you and discuss all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Sucks as bad as BB customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shoukd be zero stars. Worked exactly one time and then smelled really weird and the smell made me nauseous. Put it right outside. Tried emailing best buy about it. No response so now its too late to return.
No, I would not recommend this to a friendVery Loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a gift for my daughter. It had great reviews however it’s extremely loud I think it’s damaged we will be returning it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello EdithG,
Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off. I apologize for the experience you have been through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Worked for ~2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for a couple weeks. Then it stopped producing ice consistently. Would have to power cycle it several times before it would work. Returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JaredK,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Seek another brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made ice when it wanted to, not whe. I turned it on. I could hear it making ice at like 3am but would not make any during the day when it was needed...returned that sucker
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
I would like to express my concern about your experience with this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Get a better model.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About a year later it died on me. First it started off with mild growing in the waterline. Then the ice reservoir started turning orange. No matter how often I cleaned it. Then the motor died. Was great for the year
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DarkDreamr,
Thank you for the review. I do understand that the Icemaker did not last long. For us to assist you further you may please call 88-237-8289.
Insignia Support
Renee
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it zero stars!!! Does not work at all when I took it out the box. A waste of money this thing is TRASH!!!!
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than 2 months ago and it stopped making ice. Good thing I went back a week after purchase and bought the warranty. This is my second on. First one from another store lasted 6 weeks.
No, I would not recommend this to a friendDisappointing quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this ice maker's longevity. Purchased two and ended up returning one as defective. The other one has started leaking from the back and it is not even 6 months old. I expect more from any brand, but especially Insignia. Poor quality - don't waste your time or money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mari,
Thank you for letting us know about the issues you encountered with your Ice Maker. Could you please contact us so we can offer you a solution? The door is always open.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but after only 3 months it’s stopped working!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had two of these over the past few years This one the ice flap that empties the tray fell out after about a month won't be buying another one/\.
No, I would not recommend this to a friendLeaking underneath
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tgis ice maker literally lasted 3 months and started leaking bad underbeath it where it goes together. For the price you pay it should last longer than 3 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JillF,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Mint. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.insigniaproducts.com/
Disposible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine until it broke at the 1 year 2 month mark... we used bottled water so there was absolutely no way it scaled. Don't buy unless you are willing to replace yearly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Portable Ice maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
Not worth it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd ice machine ive got and it is now broke too. They laat about 2 months and then eithwr atop freezing or stop dumping ice. No more, ill just buy bagging ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Leaking Rust
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 7 months rust started coming out of the top right gear hold inside the ice maker. The rust would run down into the water. This ice maker didn't make it a year before it was no longer usable.
No, I would not recommend this to a friendNot made to last.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't last. Broke less than a year and a half later. Was nice while it lasted...... I do not have the money to buy an ice machine every year or so, and never seem to live anywhere with space in the freezer or an ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Virgeaux,
Thank you for taking the time to review our Insignia 26 Lb. Portable Icemaker with Auto Shut-Off, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
loud and ice cubes tasted like plastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very loud when dumping the ice, would say ear piercing, and the ice cubes tasted like plastic. Insignia is usually a safe bet but not in this case.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Bill.
I truly apologize about this experience with your Ice Maker. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Water all over the counter.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box, it did not work, pour water all over the counter. Check to make sure the drain plug was in correctly. It Was. Returned it.
No, I would not recommend this to a friendNot a very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited about this purchase. We followed instructions throughly yet this machine didn't work. Had it on for 30 minutes only making 6 little cubes of ice. I went ahead and powered off disconnect and it reaked of refrigerant.
No, I would not recommend this to a friendHorrible purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says the ice is full when it’s not so it won’t make anymore ice. After only a month, it completely stopped working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Portable Ice Maker with Auto Shut-Off. We appreciate your feedback and are sorry to hear about the issues you've encountered. Your comments are valuable to us and will help us improve our products and services. If you have any further concerns or need assistance, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-white/6448626.p?skuId=6448626