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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1170 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the improved grip and feel of these thumbsticks, frequently praising their quality and perfect fit for PlayStation 5 and PlayStation 4 controllers. Many appreciate the ease of use and the availability of different heights to accommodate various preferences. While some would like more color options, the overall feedback highlights a significant enhancement to the gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,170 reviews
  • Rated 3 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for right? They’re not bad honestly specially for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few crumbs fall out. It's a little less satisfying than I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Analog covers with grip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there wasnt 3 different sizes, maybe just small an medium or just all small but forthe most part look an feel great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just An Okay Playstation Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can improve movement because of extended joysticks. But I found the item to easily come off during game play at times. Just an okay accessory.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Grips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good .....the look is cheap buuuuut these will last for a bit.......6 months and still holding up for a no name brand thump grips...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flaky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They flake and leave residue on your controller but they are comfortable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay on to well and keep slipping off the toggle

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Tknotto, Thank you for taking the time to leave a review of our Insignia™ - Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Color. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.

      Mariepel C.| Insignia Products
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    They Work But Fall Off Often

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit my Playstation 5 Controller, but they constantly fall off while im playing games. It works but every one in a while they pop off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Some issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weren’t as comfortable as I would’ve liked. Too thick as well for my taste

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes them for his PS5 controllers, but they don’t seem to stay on for some reason. Maybe it’s something he’s doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if you like to customize your controller.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it adds anything to my ability. I keep it on but I don’t think it makes any difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre quality for the price, you are better of with the branded ones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the peace’s opened them they looked great Went to put them on and the clips broken I barley put pressure. Bad item

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia grips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok for gaming kinda slippery but not to bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good grip.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a nice Sutton to the the control knobs. The tall one is a bit useless unless you have really big hands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thumbstick thingys

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thumbstick attachmets are fine in their basic function.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slippery when wet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Became very slippery after a couple uses but overall usable.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the price 3 sets is good. But there very cheap, they breakdown easy like there made from erasers. I just hope the dust/shavings don’t get inside and hurt my controller. I had a pair of kontrolfreeks before these that lasted years I don’t think these will last 1 year, Probably the better bet if you want these.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JakeS,

      Thank you for the review. We do apologize if the product broke down easily.. For us to assist you further you may call 888-237-8289.

      Insignia Support
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Poor would not purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unuseable after a 10days. The rubber rubbed away from day one of use leaving eraser like shavings on my ps 5 controller by day 10 the top seperated from the base and was completely smooth ( no grip ) on the left thumbstick. I have not used the other sizes because the rubbed off shavings were enough to deal with. I am glad i have a protection plan for the controller because I am sure the shavings will impact the controller in the future.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for your feedback on the Insignia™ Precision Thumbstick Multi-pack. We're sorry to hear about your experience with the product. Your comments are valuable, and we'll share them with our product development team to help improve the quality. If you haven't already, please contact our customer service team for the warranty fulfilment. Please access the link link below for our contact information. We appreciate your patience and understanding. If there's anything else we can assist you with, please let us know! |Angelica| Insignia Products| https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Grip is bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t so good. Cause it slips n fall from controller.

    No, I would not recommend this to a friend