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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the improved grip and feel of these thumbsticks, frequently praising their quality and perfect fit for PlayStation 5 and PlayStation 4 controllers. Many appreciate the ease of use and the availability of different heights to accommodate various preferences. While some would like more color options, the overall feedback highlights a significant enhancement to the gaming experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,170 reviews
  • Rated 3 out of 5 stars

    Right Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure your current joysticks arent worn down, or else they wont fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like them that much, they do the work but the quality is off

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These are great and Theory but they do not stay on

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great and Theory but they do not stay on while you’re playing a game

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful. I should have read the reviews instead of just looking at the stars. Not only will these tear and destroy the stock rubber padding on your thumbsticks but the rubber from this accessory will flake off. Not only does this create a mess but may damage your controller if it gets inside the controller, which it inevitably will.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reaching out and sharing your concerns regarding the Insignia™ Precision Thumbstick Multi-pack. We sincerely apologize for the negative experience you've had with our product.

      Your feedback is invaluable as it helps us understand the issues our customers face. We strive to ensure that our accessories enhance your gaming experience, and it is disappointing to hear that this was not the case for you.

      We take quality very seriously, and we are actively working to address the problems you've mentioned. If you have any further details or specific instances regarding the product's performance, we would appreciate your input. This information can be instrumental in our ongoing efforts to improve.

      If you are experiencing any issues with your thumbsticks, we recommend reaching out to our customer support team for assistance. They can provide guidance on how to best resolve any concerns or facilitate a return if necessary.

      Thank you for your understanding, and we hope to regain your trust in the future. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They come off easy while playing but serve thier purpose

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. They're already nearly worn smooth from daily use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I was expecting, left the joysticks too tall and at awkward position

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thumb covers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was ok don’t fit as well as I would of liked but ok for price I guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for ps5 and amazing price for amazing console

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine, didn’t notice a huge difference in my gameplay

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but weak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good but they start breaking down like an eraser

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first these worked really well but as time has gone on two out of the three sets of the thumb grips have worn down and have fallen apart. Cheap quality not worth the buy. Ive had these sets under a year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 1 out of 5 stars

    Would not recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design, they pop off as you play. I like the grip feel but it deteriorates as you play, leaving shavings all over the controller.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Ps4guy,

      Thank you for writing a review about our Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Color. We know how frustrating it is that it has a poor design for you and pop off as you play. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Ritchie |Insignia Support
      https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Controller precision toggles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay precision toggles. Fall off if you are gaming too hard lol

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Game sticks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price but not as good as I had hoped

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    insignia thumbstick grips

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thumbgrips for the price, not greatest but does help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ex

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I. Think. It works perfectly and the price is right

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall did what i needed. Stick got burnt out and needed something. Over time though the material they use for your thumb to rest on wears out and starts to flake all over your controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap, trashed,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for rubber on thumbstick. Rubber goes then no use for these. Fun but cheap plastic and not ideal application. Have to buy knew ps5 controllers.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nobleman,

      Thank you for taking the time to review our Insignia™ - Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Color. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      Please visit https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    These destroyed my controllers joystick padding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible product. The covers kept sliding off the controller. That led to the controller’s original joystick padding to be destroyed. Now I’m buying a new controller & will never buy from this brand again. The controller I used these on was semi-new. Nothing wrong with it before using these, just wanted to protect it.

    No, I would not recommend this to a friend