Customer Ratings & Reviews
- Model:
- NS-PSTHMB
- SKU:
- 6447548
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the improved grip and feel of these thumbsticks, frequently praising their quality and perfect fit for PlayStation 5 and PlayStation 4 controllers. Many appreciate the ease of use and the availability of different heights to accommodate various preferences. While some would like more color options, the overall feedback highlights a significant enhancement to the gaming experience.
This summary was generated by AI based on customer reviews.
Bad peels top layer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shredded the whole top of the joystick peeling the top layer
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 controllers. We are genuinely sorry to hear that you experienced an issue with the peeling of the joystick's top layer.
At Insignia, we strive to provide high-quality products that enhance your gaming experience, and it’s disappointing to learn that we fell short in this instance. Your feedback is invaluable to us, and we take quality concerns seriously. We are currently reviewing this issue with our product development team to ensure that we address any potential shortcomings and improve our products.
If you have any further details about your experience or would like assistance, please feel free to reach out to our customer support team. We appreciate your input and hope to regain your trust in our products in the future.
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fit ps5 controller. Too small. Does not fit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the item is too small and doesn't fit your PS5 controller. We appreciate your honesty and will use your comments to improve our product sizing. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future.
- Carl | Insignia Products
Buy kontrolfreeks instead of these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pass on these and get the kontrolfreek ones this literally are usable after 3 good sessions. Keep slipping off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Duck106,
Thank you for taking the time to leave a review of our Insignia™ - Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers. We are sorry to hear about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate the standard PS4 and PS5 sticks with a passion so I thought this would be a good solution. They are not. They add way too much height to the sticks and do not stay on very well. I ended up ordering replacement sticks from another site and modded the controllers myself.
No, I would not recommend this to a friendTerrible. Not worth your money at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They just fall off when you have to actually get buck in your video game, and end up getting you killed. I definitely do not recommend. Wasted my money on them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JohnJ,
We apologize your experience about this. Hearing your feedback is important for us so we can continue to improve its quality and effectivity. For further assistance, you may contact us at 1-877-467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stay away
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were an excellent price but after using them, I figured out why. They don’t stay on the joysticks very well. Threw away after a week or two.
No, I would not recommend this to a friendInvest in something better.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The material these are made off is not good, best to buy a more expensive ones, these ones start to disintegrate with the friction of the fingers and residue starts to accumulate in the controller.
No, I would not recommend this to a friendKeeps falling off not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will NOT stay on my PS5 dualsense thumbsticks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not vey good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Breaks easily and it’s expensive for a small pieces
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re sorry to hear that the product did not meet your expectations and that it breaks easily. We understand how disappointing it is when a purchase doesn't offer good value. Your feedback is important to us, and we’ll take it into consideration for future product improvements. If there’s anything we can do to assist you further, please don't hesitate to reach out. Thank you for sharing your experience. Keith | Insignia Support https://www.bestbuy.com/site/insignia-precision-thumbstick-multi-pack-for-playstation-5-and-playstation-4-controllers-multi-color/6447548.p?skuId=6447548
Beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels good at first but goes bad within 2 months. Best buy will not honor replacements as there is no warranty on these. Buy other brands not this brand!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Stevo123456,
We are sorry for your experience with this product. Hearing your feedback helps us to improve its quality to make it more convenient to our valued customers like you. If you need further assistance, please contact Insignia 1-877-467-4289
Insignia Support
Lea
https://www.insigniaproducts.com/
Doesn't stay on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay on ... constantly flies off mid game. Not happy with it at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RachaelA,
Thank you for writing a review about our Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Color. We know how frustrating it is that the thumbstick does not stay on and constantly flies off mid game. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Mid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 bucks and it doesn’t feel good at still helps with aim just deturiourates
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoseS,
Thanks for taking the time and effort to leave a review about our Insignia™ - Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Color (NS-PSTHMB). We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you need further assistance, please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST.
Shai | Insignia Support
https://www.bestbuy.com/insignia
kind of cool, but useless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was not helpful in regards to my gaming, they look kind of cool, but that is where the benefit ends.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John. Thank you for writing a review about our Insignia Precision Thumbstick. I apologize that it was not helpful in gaming. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
Product Not for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kept coming off on my PS4 controller when I made sudden movements. It also messed up the grip pad on my PS4 analog sticks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ryan,
Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
not snug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They oftentimes flip off. they are not sung enough to stay on during game play.
No, I would not recommend this to a friendDont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These didnt feel too bad on the thumbs but they would slide around and come off the analog stick when playing an FPS
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alex,
Thank you very much for taking the time to review our Insignia - Precision thumbstick multi-pack for PlayStation 5 and PlayStation 4 controllers - Multi Color. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
It was not for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly go this product because someone recommended it but I guess is not difference when I use them. Idk if it would be different for someone else
No, I would not recommend this to a friendWouldn’t recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The joystick was uncomfortable to use once attached and they popped off the next day
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ALee,
We apologize for your experience with this product. Your feedback is important to us so we can continue to improve the quality of this product. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Do not buy this cheap garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shred to pieces easily, if you need this kind of upgrade for your controller you should look for the powerA ones
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Msirig,
We appreciate your feedback, it helps us to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
You get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less'n a month of use and it is already starting to slowly fall apart.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello McAlistarG,
Thank you very much for taking the time to review our Insignia - Precision Thumbstick Multi-pack for PlayStation 5 and PlayStation 4 Controllers - Multi Colors. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support