Customer Ratings & Reviews
- Model:
- NS-XTHMB
- |
- SKU:
- 6447549
Customer reviews
Rating 4.5 out of 5 stars with 772 reviews
(772 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the positive impact of the Precision Thumbstick Multi-pack on their gaming experience. Many appreciate the variety of sizes available, improved grip, and enhanced aiming capabilities. The high-quality feel and ease of use are also frequently praised. While some users mention concerns about the material and texture, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
SAVE YOUR MONEY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money the thumb sticks are super tall buldgey just not for me!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JancarlosR,
I am so sorry to hear that your experience with ourInsignia™ - Precision Thumbstick Multi-pack for Xbox Series X|S and Xbox One Controllers - Multi Color. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please use the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Do not buy these
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The affixing part cuts into the controller sticks. Just placing the caps on can easily damage the controller sticks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Precision Thumb stick Multi-pack. We're sorry to hear that the caps are causing issues with your controller sticks. Your experience is important, and we appreciate you bringing this to our attention. We'll take your comments into consideration to help improve our products. If you have any further concerns or need assistance, please feel free to reach out. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-precision-thumbstick-multi-pack-for-xbox-series-xs-and-xbox-one-controllers-multi-color/6447549.p?skuId=6447549
Rated 2 out of 5 stars
GOOD FOR SHOOTER GAMES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD FOR SHOOTER GAMES ON THE RIGHT STICK OF THE CONTROLLER, FALLS OFF EASILY.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will tear the rubber off your joysticks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt like how it was a tight fit and when I tried to remove them after one use, they ripped both of my joysticks. Waste of time and money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your experience with our product. It's concerning that the joystick covers were difficult to remove and ended up damaging your joysticks. This is not the experience we want for our customers, and we apologize for any inconvenience this has caused you. We appreciate your feedback and will take it into consideration as we strive to improve our products. If you haven't already, please reach out to our customer support team for assistance. We're committed to ensuring your satisfaction and addressing any issues you may have. Thank you for bringing this matter to our attention. Keith | Insignia Support https://www.bestbuy.com/site/insignia-precision-thumbstick-multi-pack-for-xbox-series-xs-and-xbox-one-controllers-multi-color/6447549.p?skuId=6447549
Rated 1 out of 5 stars
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these thinking they could be used to replace the rubber covers that had come off my thumbsticks. They can't! They require the rubber cover to still be on in order to fit. Also not sure what the point of the varied "heights" is?
No, I would not recommend this to a friendRated 1 out of 5 stars
These colors will run….
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this product has completely ruined my controller. The coloring of these grips will be all over your thumps and will transfer all over your controller and it’s a nightmare especially for white controllers.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Leon,
Thank you for taking time to write a review our Insignia™ - Precision Thumbstick Multi-pack for Xbox Series X|S and Xbox One Controllers - Multi Color. We are working on improving our products and designs. We appreciate your feedback.
Dina || Insignia Support || https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this because I thought it be a good investment…. It sucks so much. If you do buy it make sure not to move your analog sticks to much or it will fall off. If you’re looking to waste a few bucks I’d 100% recommended this !!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Misami,
We are sorry for your experience. Please know that your feedback is helpful so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
I wish it helped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the end i tried but they felt uncomfortable and didnt help
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that you found our product uncomfortable and that it didn't provide the support you were looking for. Your comfort and satisfaction are important to us, and we regret any inconvenience you've experienced. We value your feedback and will use it to improve our products in the future. If you haven't already, please reach out to our customer support team for further assistance or to discuss potential alternatives. We appreciate your understanding and apologize for any disappointment caused. Keith | Insignia Support https://www.bestbuy.com/site/insignia-precision-thumbstick-multi-pack-for-xbox-series-xs-and-xbox-one-controllers-multi-color/6447549.p?skuId=6447549
Rated 1 out of 5 stars
Lost item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t received product ordered over a month ago.
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things didn't or don't work for my style of gaming which is sports wouldn't recommend it waste of money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
I am so sorry to hear that your experience with our Insignia™ - Precision Thumbstick Multi-pack for Xbox Series X|S and Xbox One Controllers - Multi Color. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these thinking I would have more grip but instead they spun and damaged my original grips . Don’t recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
I would look elsewhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a fan. They spin when “attached” to the sticks. Didn’t like the feel myself. Returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Shane,
Thanks for taking the time and effort to leave a review with our Insignia™ - 6-Outlet Surge Protector Strip - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Rated 1 out of 5 stars
They ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont recommend dosent add no benefits makes it alot slippery
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brokenfridge1,
Thank you for the review. We do apologize if you did not like the product.
For us to assist you please call us at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not a good idea to put on a controller
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Precision Thumbstick Multi-pack for Xbox Series X|S and Xbox One Controllers. I understand how exciting a new purchase can be and how upsetting it is that when things dont work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Irene
www.insigniaproducts.com/support
Rated 1 out of 5 stars
Wack
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fall off and come apart no good nooooooo goood
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DayDay,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Rated 1 out of 5 stars
Get different ones or just the rings instead
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grip feels weird and does not fit every controller...
No, I would not recommend this to a friend- Pros mentioned:Quality
Rated 5 out of 5 stars
Great purchase, worth it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just as good ad the kontrol freeks or maybe even bette reith the fact you get all 3 paurs for literally 1/4 of the price that you would buy one pair of kontrol freeks for.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
3 for half price of 1 kontrol freeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are just as good as the more expensive kontrol freeks. This comes with 3 sets with 3 different sizes.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good for any game. This helped my aim so much. This is a really helpful product.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got here fast and works good.fits right on my controller.
I would recommend this to a friend











