Customer Ratings & Reviews
- Model:
- NS-HZ315
- SKU:
- 4785700
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Remote Control Extender Kit for its ease of use and reliable performance. Many appreciate its range and straightforward installation process. However, some customers have expressed concerns about the adhesive quality and wire length, while a few feel the appearance could be improved for visible setups.
This summary was generated by AI based on customer reviews.
Extender kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new television to hook up to the DVD players underneath. But they were way too complicated and were not needed so I took them back and just got regular cables.
No, I would not recommend this to a friendPoor design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works, but why are there multiple bulky splice points? In the end, it's a mess and no real way to keep it tidy by your equipment. Make one splice point with multiple length blasters.
No, I would not recommend this to a friendThe idea is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, this didn't work for our needs. I can't imagine why this didn't work but it was the only option that looked like it would fit our needs - unfortunately.
No, I would not recommend this to a friendNo bueno
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly stops responding and randomly starts responding again. No rhyme or reason.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Slim,
Thank you for taking the time to review our Insignia™ - Remote Extender Kit - Black. I understand you found it uncomfortable to use since it randomly stops responding and responding again and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not bad for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range and response are not great. For the size of my room, the range of this product could be better. I will spend more $$ on a better system next time.
No, I would not recommend this to a friendDoes not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After multiple try and set ups. The product has difficulty transmitting the impulse from the IR receiver to the destined appliances. Sometimes you have to sit directly in front of the receiver and send the information via your remote control several times or continuous. Will not work if the control is NOT directly pointed at the receiver. REMEMBER: Not refundable after 30 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
We are sorry that this specific issue happened on your receiver. It could be that it was your particular unit the one not working. My suggestion is that if you find yourself on this situation again in the future is to bring it to the attention of the store on the next 15 days after purchase.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Does the trick but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device works but the sensors wouldn't stick to my TV - they keep falling off. I eventually used a piece of black tape to hold it in place. Disappointing...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing this remote extender, I am sorry about the sensors are not sticking to the TV, please remember that Best Buy offers a 15 day return period to have this exchanged. Omar S. - Insignia Products Support.
Horrible lag
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of hiding box and cords in the cabinet but the lag in processing was just too long. Very frustrating to use. Returned this item.
No, I would not recommend this to a friendIR extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very picky item to set up and would only work at certain angels. I had to return it ultimately
No, I would not recommend this to a friendDoesn't always work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functions operations are spotty and often time the other devices come on before the AV causing it to come on in the wrong mode.
No, I would not recommend this to a friendBad product.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't do it's job. Still have to reach around it to do anything with the T.V.
No, I would not recommend this to a friendDoesnt work with wireless systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item interferes with wireless DVRs and HDMI transmitters. At least that's what AT&T has told me, although I'm not totally satisfied with them.
No, I would not recommend this to a friendDoes not work well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Open Box Excellent. Everything was in the box but I could not get the Remote Extender to work consistently. I'm not sure if one of the LEDs is bad but I don't have time to debug it. I've had two other brands of Remote Extender in the past which still work so I will just re-order one of them. This seemed like a good inexpensive option but it isn't worth the effort.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It only worked for me when I was standing right in front of it, if you were off to an angle it wouldn't. Tough when you have a sectional and can only control the tv when sitting in one spot. The sticky things on the ends of the sensors that are supposed to help keep them in front of each component's sensor are horrible too. They literally just fall off. I may have bought a bad one, but based on my experience I can't recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to submit a review. I'm sorry to know that you encountered this issue with your remote extender. Remember you can take advantage of the 15-Day Return period or get in touch with us for help. Best, Fernanda B. Insignia Support.
Cord is too short.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eye is way too short. You want to hide your components. The main eye makes that very difficult.
No, I would not recommend this to a friendmust be very close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item works but you must be within 4' of the device. tried with new batteries with the same results.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for reviewing our Remote Extender Kit. I am glad to read it is working for you. We appreciate your feedback regarding the operative distance on it, this help us to build better products for you.
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Ok but does not have range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This extender does not have much range and you literally have to point directly at it to get a response.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Wanda.
We appreciate your score and opinion on this specific product. It works wonders when it comes to cable management. Some remotes of certain devices might have difficulties working with it.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Remote extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but it keeps falling off the tv so I have to get up to access the remote over the sound bar. Will have to secure it somehow.
I would recommend this to a friendNot much of a help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still not easy for the remote to work effectively.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Elmer. Thank you for taking the time to leave a review on your Insignia™ - Remote Extender Kit. I understand you are having trouble using the product. Please do not hesitate to contact us to check what else we can do for you.
Insignia Support
Mary
www.insigniaproducts.com/support
Device not very responsive - have to hold remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to hold remote close to tv and still is not responsive - have to press remote several times to get a response.
No, I would not recommend this to a friend