Customer Ratings & Reviews
- Model:
- NS-HZ315
- SKU:
- 4785700
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the Remote Control Extender Kit for its ease of use and reliable performance. Many appreciate its range and straightforward installation process. However, some customers have expressed concerns about the adhesive quality and wire length, while a few feel the appearance could be improved for visible setups.
This summary was generated by AI based on customer reviews.
IR eye
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. Works ok from about 4 feet, anything over that is questionable. Junk.
No, I would not recommend this to a friendCluttery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cluttery, wires or not easy to hide. Seems to give the space too much clutter.
No, I would not recommend this to a friendDidn’t Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Will be returning tomorrow. Had Geek Squad at our house and they couldn’t get it to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anynickname,
Thank you for writing a review about our Insignia™ - Remote Extender Kit - Black . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Garbage not good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money! Absolutely horrible! Not a good value
No, I would not recommend this to a friendToo bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for something sleaker. You have to hide all the extra unused parts.
No, I would not recommend this to a friendNot so great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote extender kit was delayed in reaction time.
No, I would not recommend this to a friendWorks if you sit close
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Te product works, but we had to be only 6 feet away from the screen..
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sensors don’t stay where it’s been set for use
No, I would not recommend this to a friendUnfortunately, does not work!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked off and on at first. After 6 months, it’s useless. Tried changing batteries in remote, even tried new remote, checked connections on extender, etc. It simply does not work in the long run. Unfortunately, it’s too late to return for refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
This situation seems outside of the usual behavior of this product. We would like to know what could be going on with this device. Please, contact us on the link below my signature so we can troubleshoot this and apply it's warranty if needed.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Does not work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this to be used with our new wall-mounted tv. It basically does not work. The installer said it might not work, but he suggested we try it before buying a Harmony remote for $250. Wish we would have gone straight to the remote instead of buying this in an attempt to save money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review this remote extender, I'm sorry to hear that it didn't work out for your set, I would like to remind you about the 15 days of return period that Best Buy offers, you would only need to take it back with your receipt! Regards, Shane B. Insignia products.
Junk system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk supposed to be full excellent condition open box but it was just a mess missing parts waste of money
No, I would not recommend this to a friendNot what we wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked sales rep for a Cordless device to connect cable box to tv. This is what he gave me. I had to wait to hook up my tv and now that I did this is totally not it. It just for the remote. To late to return it. I am beyond mad!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that you got the device that you did not need. I understand the importance of getting the proper product for your setup, and so, I would like to suggest that you contact us so we can check the purchase information since due to the holidays, we have different exchange dates depending on the date of purchase.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not worth the effort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hooked up the extender kit and when I was ready to use it. It only works when remote is less than 20 inches from the eye. It works but when you have to come right up to IR eye was not what I expected.
No, I would not recommend this to a friendGreat concept, too bad it doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved the idea of not having to open the cabinet door to operate our receiver, unfortunately it flat out doesn't work. So, I guess open cabinet doors are the norm around here. Don't waste your money.
No, I would not recommend this to a friendPoor instructions and not east to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy employee said this device would read remote signal thru a wood cabinet door . It does not work. I felt employee was not knowledgeable about the product and the product itself is not satisfactory.
No, I would not recommend this to a friendNot that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of wires not worth it. If you can get something else do that instead
No, I would not recommend this to a friendDidn’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up all the wires as instructed and placed AV components behind cabinet door. Unfortunately, the remote extender kit could only turn the tv on and off, not change channels or volume.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work. Awful instructions. Overall junk..
No, I would not recommend this to a friendRemote Extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You had to turn the TV on first and then it would work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dough, thank you for writing a review about our remote extender. We know how frustrating is that you are having issue with this unit. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Mariepel C.| Insignia Products
https://www.insigniaproducts.com
IR receiver is weak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The IR receiver only recognizes the remote's signal if you are directly in front of it. That makes changing the channel difficult from other locations in the room.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you so much for taking the time to review this Remote Extender Kit. I'd like to offer further assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.