Customer Ratings & Reviews
- Model:
- NS-RCFNA-19
- SKU:
- 6264931
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the ease of use and functionality of this replacement remote, noting that it works exactly like the original and is easy to set up and pair with their TVs. Many also highlight its compatibility with various Fire TV brands and its affordable price. Positive feedback consistently emphasizes the remote's seamless performance and its ability to replace malfunctioning originals. The overall experience is described as positive and efficient.
This summary was generated by AI based on customer reviews.
Only works a few months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my tv in March 2019, the remote stopped working after a few months. I bought this replacement in August 2019, it only worked for about 2 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Cheryl,
Thank you for taking the time to review our products. I am sorry to read about this situation with our Fire TV replacement remote, I totally understand it is not nice. Please let us help you, at the end you will find the link to contact us and one of our agents will gladly assist you.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Quit working after 2 days.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote worked great for 2 days. After that, the only button that would work is the power button. Total waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Rachael,
I appreciate the time you have taken to leave a quick review of the replacement remote. I do apologize for the inconvenience that this has caused you. Please contact us to be able to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Not worth your time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the remote for a few weeks (most of which I was out of town for) and now the only button that works is the power button.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi John, I am sorry to read that the remote control is not working properly. To make sure that the remote is paired to the TV, please press and hold the Home button on the remote for 10 seconds. The remote should pair with the TV within one minute. If this does not work, please contact us at 877-467-4289 and we will gladly assist you. Viri E. Insignia Support.
Tobisha Service Poor Best Buy great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold as a universal remote. HOwever, it is NOT a universal remote! Best Buy helpful./Toshiba service failed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for informing us of the experience you had with our replacement remote. I know how frustrated you may feel if the remote did not work with your TV, so I will like to ensure you are given an appropriate solution by contacting us at the link below where one of our agents will gladly assist you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible replacement remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have already had to order another remote. As this remote sometimes just stops working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Replacement Remote for Fire TVs! We know how disheartening is that a remote stops working, and we apologize for this inconvenience. Please feel free to contact us at the link below to get assistance with your unit!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Lasted maybe 2 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 weeks the remote stopped working. Try replacing batteries and still not working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Replacement remote for Insignia and Toshiba Fire TV Edition TVs! We know how frustrating is that the remote is not working with your TV, but we would love to assist you further with this situation. Please contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Only Remote for my TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original broke super easily and I had to get another,to pricey and the shipping was slow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Multipurpose paper. Please feel free to contact us, so we can improve the products and services we offer. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Home button already stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home button stopped working within a couple of weeks of purchase
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
I understand that having this type of issues with a new product can be frustrating, but please give us a chance to try to help you. You only need to contact our support team in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Waste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote no longer works after having it for barely a month.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that your remote is not working as expected. we kno that this remote is very important so you can enjoy your TV. Please know that this could be a simple glitch and that we can provide you some troubleshooting steps if you contact us on the link below.
Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered damaged I wish that it delivered in this way.
No, I would not recommend this to a friendQuit working already.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely used and quit working already. Had just over 30 days.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, weide.
I apologize about this situation with your Replacement Remote for Fire TVs. I would really love to provide you with alternatives for your product and this is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
The worst remote don't by the insignia fire tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my third report in three month and it stop working in a week
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I sincerely apologize for the inconvenience you have experienced with our Replacement Remote. I will like to make sure that you receive a proper solution and get your case solved soon, so please get in touch with us at: 877-467-4289 where we will gladly help you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Reconnect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple weeks and now won’t work again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I appreciate you taking the time to review this product. It is most important for us that you have the best experience with your purchase, this is why I kindly ask you to call us at 1-877-467-4289 so we can provide you with warranty options for your remote.
Alexander G. - Insignia Support
- Pros mentioned:Ease of use
My Dog Ate My Remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 2 weeks of buying my new Insignia TV, my dog chewed through the remote. I did not want a bulky universal remote and was very happy to find a replacement remote with the quick access buttons and is simple.
I would recommend this to a friend - Pros mentioned:Compatibility
Nvidia Shield Supported?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works with the tele perfectly. Anyone know if it will work with an Nvidia Shield "stick" as well?
I would recommend this to a friend lasted 5 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for the original Toshiba remote that stopped working. It started to glitch in exactly the same way as the original after a few months and now after 5 months it won't work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the replacement remote. I do apologize for the inconvenience that this has caused you. Please contact us to be able to provide you with troubleshooting steps and check other options. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
buttons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i just bought my tv fire stick edition on black friday, my buttons wont work, only my power button, anyone else experience this?
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Lyssa!
Thank you for writing your review about the Replacement Remote for Fire TVs! We know how confusing this can be at the beginning. Allow me to explain you: The remote needs to be paired to the TV through a Bluetooth connection. Please allow us to assist you with this procedure by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us