Customer Ratings & Reviews
- Model:
- NS-RMTSNY17
- SKU:
- 5807803
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the ease of use and functionality of this replacement remote for Sony TVs, finding it a great replacement at a good price. Many appreciate its compatibility and that it works well out of the box, closely mimicking the original remote's design and button layout. However, some customers noted that the button placement could be improved.
This summary was generated by AI based on customer reviews.
Poor design
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get this replacement remote! The design of the arrow buttons are way too close to the external 5 buttons. Yeah, it works, but that design flaw will drive you crazy as you try to navigate your TV's software.
No, I would not recommend this to a friendI can now use wit h my old Sony Brava
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The up.down and sideways control is small and it is difficult to move Also, a light up controls would make it a lot easier to progam.
I would recommend this to a friend- Cons mentioned:Button placement
Average remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a very generic feel. Buttons are too close to each other. This is a temporary remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for writing a review for our replacement remote for Sony TVs. We really appreciate every kind of feedback that our customers give us, we always use it to continue improving our products.
Carlos O - Insignia support.
sony
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.same configuration but slightly different and not a good quality
I would recommend this to a friendIt automatically connected without any programming
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it didn't capture the apps assigned to the smart TV. But was a working remote for the TV.
No, I would not recommend this to a friendall features are not present in this remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all features are not present in this remote. it appears to be sony remote, but some of the keys are missing.
No, I would not recommend this to a friendDidn't work on my tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my remote to my 65 sony and purchased a replacement one. But it didn't work.
No, I would not recommend this to a friendSony remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t use it so I don’t know. I don’t really comment on it
No, I would not recommend this to a friendnot a perfect match
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a perfect match but the store was out of the real one. returned it easily after i got the right one...
No, I would not recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate replacement. Needs better instructions for use.
No, I would not recommend this to a friendreplaced most of the functions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed that it did not do all of the functions that the original remote did .
I would recommend this to a friend- Cons mentioned:Button placement
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to press the buttons, is not like the original Sony remote. Buy the original one. Don’t be cheap like me
No, I would not recommend this to a friend Different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up a little different from original Does the job
I would recommend this to a friendForget this thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont bother with this For 10 bucks more go to the sony page Follow the parts order link to their authorized supplier and get the genuine sony product that originally came with your tv I returned this
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the replacement remote for Sony TVs'. I am sorry to read that you had to return the remote. If you have any questions or concerns, kindly contact us. Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Okay replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to buy a replacement remote after the other one went through the washer. It works ok, but not as good as the original one that comes with the tv. Something you have the push the button more than once to get it to work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mony, I am sorry to read that you are having issues with this remote control, please contact us at 877-467-4289 and we will gladly assist you. Viri E. - Insignia Support
Worked in a pinch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up replacing a few weeks later. I would recommend spending a few extra dollars on something a little more substantial. This just felt very inexpensive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pat, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Deficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product does not meet all expectations. With this universal command there are actions that can not be performed, or are incompatible with the original television brands.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, I really appreciate you taking the time to review this Replacement Remote for Sony TVs, I can understand how this could be annoying, so please let us help you by contacting us at 1-877-467-4289 daily from 8 am to 9 pm Central Time, and we will go above and beyond to help you you with this Remote in the best way possible. Hector S. - Insignia Support
Cheap and inferior!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not realize that it would be SO inferior to the original one supplied by the manufacturer. Many of the functions are NOT available.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Replacement Remote for Sony TVs! We understand how frustrating is that not all the buttons are working. We would love to check this situation with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Button placement
No no no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fails to connect with tv frequently. Buttons and movement are hard to action due to placement.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking the time to leave a quick review of the Replacement Remote for Sony TVs. I am sorry to read that you are having connection issues with your remote, I know how frustrating this may be due to the TV's limited buttons. Please feel free to contact us at 1-877-467-4289 to help your with troubleshooting on your product.
Duban M- Insignia support
INSIGNIAPRODUCTS.COM/CONTACT-US
Not Original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this purchase, its not even close to the actual sony remote. The curser area is totally disturbing while trying to type.
No, I would not recommend this to a friend