Customer Ratings & Reviews
- Model:
- NS-RMTSNY17
- SKU:
- 5807803
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the ease of use and functionality of this replacement remote for Sony TVs, finding it a great replacement at a good price. Many appreciate its compatibility and that it works well out of the box, closely mimicking the original remote's design and button layout. However, some customers noted that the button placement could be improved.
This summary was generated by AI based on customer reviews.
didn't fix my problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote didn't fix my problem. My Sony new TV still doesn't get any reception from our tv remote control
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nena!
Thank you for writing a review about our Replacement Remote for Sony TVs! We know how important is for you to have a way to access your TV, and we are sorry for this situation. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.End up returning it as it would not work with my dish, TV, DVD togather.
No, I would not recommend this to a friend2nd Insignia item that did not work as advertised.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not function as advertised with my 2021 Sony TV. Very disappointed. However, the Insignia TV I bought Completely failed in the 17th month. This brand is a disappointment. Shame on you Best Buy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Sony TVs - Black, we're very sorry to read that the product is not working as what advertised, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was alright it worked for a day or two but then stopped working so it was returned
No, I would not recommend this to a friendRemote
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overprice remote-control no ease-of-use not recommend this
No, I would not recommend this to a friendVery pain to use this Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wound not recommend this product. Not value for the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sekhar!
Thank you for sharing your comments about our Replacement Remote for Sony Tvs! We know how disheartening is when you purchase a new product and it does not work as expected, we apologize for this situation. We would love to assist you further, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Works... Kind of.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Purchased as a replacement for missing remote from floor model Bravia A8E. Only a small fractions of the buttons work and no microphone (which I was aware of at time of purchase).
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for writing a review for our Replacement Remote for Sony TV's, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow
Roberto E.
www.insigniaproducts.com/contact-us
It's a remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meh It wasn't a bad remote but it was just a remote
I would recommend this to a friendNOT ON USE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I AM NOT CURRENTLY USING THIS REMOTE AND I PROBABLY WON'T AS I ORDERED ANOTHER REOTE THAT WORKS BETTER WITH INSIGNIA INFRARED RECEIVER.
I would recommend this to a friendUniversal Remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t waste time or money on buying this product. Wasn’t compatible with my Sony Bravia
No, I would not recommend this to a friendRemote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product to expensive and it don’t last. I will not buy this product again.
No, I would not recommend this to a friendit did not work which i had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it didn't matter how i and my relatives followed instruction, but it just would not operated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our remote. Please accept my apologies to see you're experiencing a difficult time with the set up and this is why we are here to guide you find the best solution.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. I didn’t return it since it was a clearance item.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Sony TVs! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Terrible
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of lag also have to push the buttons many times before it actually works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Mikey,
I am sorry to read that you are experiencing lagging issues with your Replacement for Sony TV's. This does not seem like usual behavior so I would like to suggest to get in touch with us at the contact link below so we can help you get your remote working correctly.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was horrible. Would not link up with the TV Returned
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 remotes neither worked. Had to replace 1 TV
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know the feeling of not being able to get something to work easy and seamlessly. Be aware that the issue could be coming from the TV, if the built-in IR sensor goes bad no remote will work with it. We are always here to help you and thanks for your preference.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn't have all the controls I needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't have all the controls I needed. I want more than I got.
No, I would not recommend this to a friendNot good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my Sony t.v. like I hoped it would!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for sharing with us the experience you have using this Remote, and I am really sorry for the inconvenient this has been for you. Please let us help you with this by contacting us at www.insigniaproducts.com/contact-us, and we will go up and above for you and get this resolved. Hector S.- Insignia Support
- Pros mentioned:Ease of useCons mentioned:Button placement
garbage, but it works.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it totally works with my sony TV. That's great. The button layout almost makes me wish it didn't though. This isn't 1995, I don't really care much about a full number pad, I care about the directional buttons...which are hard to use. The outer ring of 5 buttons are not ones you need as often, and tend to be ones that interrupt whatever you are doing (like a home button), but it's that small inner ring pushed up against it that really matters. However I have to try to tap them with my finger tip, or I hit the outer buttons. Whoever designed that should be embarrassed. As soon as I find a better replacement, I'm throwing this away. -5 stars for being frustrating and hard to use. +3 stars because it does what it says on the box: work with my sony TV.
No, I would not recommend this to a friend - Pros mentioned:CompatibilityCons mentioned:Button placement
Works great, lots of buttons, JP1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, has all the buttons needed for smart TVs. Perfect for Sony, also has JP1 header inside so it can be reprogrammed for other brands using a USB to serial cable, search JP1 for free software. My only dislike is the direction ring is too crowded between the outer ring of buttons.
I would recommend this to a friend