Customer Ratings & Reviews
- Model:
- NS-RMTSNY21
- SKU:
- 6447937
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Replacement Remote for Sony TVs, particularly praising its ease of use, overall performance, and compatibility with Sony Bravia TVs. Many appreciate that it performs all necessary functions and is available at a good price. Some customers have noted concerns about the button layout, the absence of a backlight, and the size of the remote. While a few mentioned programming issues, the general consensus highlights the remote's user-friendliness and functionality.
This summary was generated by AI based on customer reviews.
Ms of what?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works on my old Sony tv. But, it did not come with clear instructions on how to use it for many things it should do.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Celia,
We apologize that there is no clear instructions on how to use this remote. Your feedback is really helpful to us so we will be able to know how to include it in the user guide for the convenience of our valued customers like you. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Good remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Wish I would have bought sooner instead of trying to use phone apps.
I would recommend this to a friendClose but no cigar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to work well as a replacement remote but does not have the speak option.
I would recommend this to a friendLove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need the control because my control is broken ….
I would recommend this to a friendNew remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost identical to original it replaced. This is a replacement for a sony tv
I would recommend this to a friendInstallation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians that came of March 16 were excellent.
I would recommend this to a friendWhat a relief
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connected first try. Instructions were helpful, 85 inches.
I would recommend this to a friendNot what I wanted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this remote to do subtitles. It didn’t come with an instruction manual or the menu option for subtitles, so I returned it.
No, I would not recommend this to a friendna
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Excellent Product for replacement remote for my Sony TV.
I would recommend this to a friendDo you know by this item is not here voice control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased it, I thought it included voice command. In my case, I’m going to return it, since it does not include voice activation of your TV.
No, I would not recommend this to a friendRemote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remotie does not have voice capability. Not worth the price. You can get it for cheaper in Amazon
No, I would not recommend this to a friendBulky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I was told it wasn’t gonna be the exact remote I lost.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kimberly, thank you for your feedback. We’re sorry to hear the replacement remote didn’t meet your expectations. While it’s designed to be compatible with Sony TVs, we understand how important it is to have something that feels like the original. Your input is valuable and helps us improve clarity for future customers.
— Shiela | Insignia Support
Woeks but missing features of factory remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an ooen box tv that was missing the remote.Sales associate recommend this as a replacement.I ended up returning as it was missing features of the Actual samsung remote namley voice control. Worked fine to set up the tv.
I would recommend this to a friendGood coustomer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not work But the seller was very on the Ball very cooperative sent me a new one. no questions asked,
I would recommend this to a friendTv remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delayed reaction when hit the buttons. But overall a descent remote
No, I would not recommend this to a friendUniversal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item, because associate recommended something that was not needed. The roku remote and kit served the purpose.
No, I would not recommend this to a friend
Not Quite
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I bought his remote was for the channel number pad. The new Sony TV remotes do not have a number pad to enter TV channels directly. While this remote has the numbers, it lacks the dot "." or dash "-" needed for digital stations. (for example, going to channel 4.1 or 5.3) I will be returning this remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you very much for taking the time to review our Insignia™ - Replacement Remote for Sony TVs . I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not intelligent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it too much because reading how to use it was like Home work. God! Intelligent design should be simple.
No, I would not recommend this to a friendMeh..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all buttons work with the TV. Of course they're the buttons we'd actually like to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. It might be not set to the correct code, you can try other codes until all buttons works for your TV
Return unused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not use the remote. I will return to the Santa Maria store where I bought it.
I would recommend this to a friend