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Customer Ratings & Reviews

Your price for this item is $10.99
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The comparable value price is $34.99

Customer reviews

Rating 4.7 out of 5 stars with 474 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the ease of use and reliable functionality of this replacement Vizio TV remote. Many appreciate its compatibility with their TVs and the improved quality compared to the original. While some found the button layout less intuitive than the original, most users reported a straightforward setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-474 of 474 reviews
  • Rated 2 out of 5 stars

    Vizio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design. Uncomfortable to use. Doesn’t fit in your hand well. Always hitting wrong keys...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Insignia replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons are not working properly and gives minimal control of TV. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I apologize about your experience with your Replacement Remote for Vizio TVs. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    its confusing to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cost a lot and hard to figure out, i havent spent much time on it,but my thought is confusing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it didnt work for my visio, listed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was listed on the box for this remote, but it didnt work for it

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi.

      I appreciate you taking the time to share your experience with us. Due to our ongoing effort to provide you with the best products and service, it would be best to contact us at 1-877-467-4289 so we can provide you with warranty options for your remote.

      Alexander G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Some of the function buttons didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. Some of the function buttons didn't work

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. In this case I think that it would be convenient if you give us a call, tat way our agents can try to assist you with your remote. You can contact us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn't work with Vizio VL320M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Vizio model VL320M don't buy this because it's not compatible. Best Buy was very nice and found someone who remembered Vizio had a few models that aren't standard so the universal remote doesn't work with Vizio VL320M

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't do its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to replace the original because my dog chewed thought it. This universal worth or crap did do anything but on/off and volume, no other functions.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Bard!

      Thank you for sharing your experience with our Replacement Remote for Vizio TVs! We know how disheartening is when a new product does not work as you expected. We would love to assist you further in this situation, so please feel free to contact us at the link below!

      -Angelica G. | Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one day and that was it. Directions with Vizio TV were not compatible .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    vizeo remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. tech said it would sync up automatically. but it does not, in my 70s and do not know how.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the replacement remote for Vizio TV's. I am sorry to read that you are having a difficult time connecting the remote to the TV. Kindly contact us to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not the EXACT replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to be for my tv, but several buttons did not work. Returned!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Vizio remote for my 11 year old TV died. Vizio was of no help and suggested that I look on Amazon for a used one. I saw this remote in Best Buy and the fact that it did not have to be programmed appealed to me. It worked great out of the package and has all of the functionality that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product. Easy to connect to TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had trouble with other brands. This one was so easy to connect to my TV. I've had it for a couple of months and it has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remorte

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just at the original did. Didn't have to reprogram it all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much trouble for the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much trouble connecting this to my TV, it definitely did not work as soon as I put batteries in and took me nearly three days to get it to actually connect to my TV. I've now had this remote for over 3 months and it still disconects itself from the TV if I don't use it at least every other day.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I think that it would be convenient if you give us a call, that way one of our agents can assist you in case there is a problem with the remote. You can reach us at 1-877-467-4289 from 8am to 9pm CT. Carlos O - Insignia support. BBY-ExBrand_Insignia