Customer Ratings & Reviews
- Model:
- NS-RMTVIZ21
- SKU:
- 6447938
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and reliable functionality of this replacement remote for Vizio TVs, praising its compatibility and quick setup. While some found the price a bit high and wished for larger buttons, many appreciate it as a convenient and effective replacement for their original remote. The remote's additional features were also a positive highlight for several users.
This summary was generated by AI based on customer reviews.
It's a vco remote but it does not work like a Vizi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works when it wants to I have to push three four times to go ahead and get what I want out of it I don't know if it works or not I know it works sometimes doesn't work doesn't work sometimes and it works sometime
No, I would not recommend this to a friendReplacement remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its worth cause won't link with original remote.
No, I would not recommend this to a friendVizio remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program if you dont have original vizio remote.
No, I would not recommend this to a friendWorks fine. Feels cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Poor quality plastic connections.
I would recommend this to a friendIt works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the remote kinda sux. Spend the extra money and Buy an original remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Timothy,
Thanks for taking the time and effort to leave a review our Insignia™ - Replacement Remote for Vizio TVs - Black. We sincerely apologize for this disappointing experience that you had with our product. We will use this feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Unsatisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.over priced and terrible. Should work better then it does
No, I would not recommend this to a friendComplaint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was advised to buy a new vizio control by best buy. When the total tech man came . he said that I didn't need it and reprogrammed TV with Comcast hand control. I have been trying to get my password for Best Buy. Over a dozen calls later I cannot find an agent who I can understand or that will help me find it or set a new one. Totally disgusted with your service..
No, I would not recommend this to a friendDid not work for me !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of the box , no paperwork was provided to explain any possible fixes. Plan on returning it. Very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We sincerely apologize for the inconvenience you've experienced with our product. It's disheartening to hear that it didn't meet your expectations upon arrival, and we understand your frustration regarding the lack of provided paperwork for troubleshooting. Your feedback is invaluable to us, and we're committed to resolving this issue promptly. Please know that we stand behind the quality of our products, and we're here to assist you with the return process and address any further concerns you may have. Your satisfaction is our top priority, and we appreciate the opportunity to make things right for you. Keith | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-vizio-tvs-black/6447938.p?skuId=6447938
decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to program all functions don't work with the tv
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Vizio TVs! We know how frustrating is that your having hard time pairing the remote on your tv. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
don't do it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was please with the purchase until the remote stopped working the way it should have worked , I can only change channels with remote if I push single digits it works, double digits don't work .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - Replacement Remote for Vizio TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Shella
www.insigniaproducts.com/support
StephenP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard to set up for a 10 year old tv. Bought 2, cant figure out the instruction. I feel like no one wants to help.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi StephenP,
Thanks for taking the time and effort to leave a review about our Insignia™ - Replacement Remote for Vizio TVs - Black (NS-RMTVIZ21). I am sorry to read that you're having difficulties setting up this remote. We would love to check this situation further with you. Please feel free to contact us via email or call our customer service at 1-(877)-467-4289 Monday to Saturday, 8 a.m.–9 p.m. CST for further assistance.
Shai | Insignia Support
https://www.bestbuy.com/insignia
Didn’t work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for the tv, tried several times and had to return it.
No, I would not recommend this to a friendAssistant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote didn’t work.followed the instructions, did all the trouble shoot. still didn’t work & wasn’t able to meet 15 days return/ exchange. Stuck w/ remote that doesn’t wk
No, I would not recommend this to a friendWasted money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, it would not operate our tv. We didn’t bother bringing it back because we misplaced the receipt.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Vizio TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Dont Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not work and can't return it Tried to return 22 days later they "sorry" but Don't Buy will keep my money for none working remote
No, I would not recommend this to a friendDid not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my television even though it stated that it would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cris,
Thank you for the review. I do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support.
Renee
CLICK CLICK CLICKER
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to use. Can't do several smart controls and buttons make noise. Click click. LAME!
No, I would not recommend this to a friendNever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used the remote since I had to purchase a new television
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there! Thank you for taking the time to review our Insignia™ - Replacement Remote for Vizio TVs - Black. It is sad to know that you were not able to use the remote. We'll be more than happy to assist you regarding this matter.
Insignia Support
Mary
www.insigniaproducts.com
Return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my TV. Returned remote and bought new TV.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Better then the original, easy to use!
I would recommend this to a friend