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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the replacement Insignia/Toshiba Fire TV remote for its ease of use, affordability, and compatibility. Many appreciate the straightforward setup and pairing process, along with the remote's performance and compact size. However, some customers express concerns about the remote's longevity and the quality of certain buttons. A few users reported issues with button functionality after short periods of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 139 reviews
  • Cons mentioned:
    Remote life

    Rated 4 out of 5 stars

    Should cost less for how long it last

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is good when it is new. I think it is overpriced for the amount of time they last unless we just get the bad apples of the batch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the same as the original remote, very easy to use and had no problems with it. We have other remotes and this one by far the best one yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple remote

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished fire tv that came with no remote, so I bought this remote and it hooked up directly to the tv no problem at all. It’s nice and slim, I love the shortcut Hulu button on the bottom lol!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The only remote that works!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked everywhere for this particular brand I am so glad that Bestbuy carries it I haven’t been able to find it for awhile and was without my bdrm tv for a month Worked just like the one that came with the tv

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Did The Trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with my Toshiba Fire TV suddenly stopped working. I found this replacement remote at Best Buy and ordered it online. It arrived quickly and the setup to pair it with my TV was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba fire tv remote just quit working and this was one of the cheapest and closest remote to resemble the original. Works great too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your remote control. We are so happy to read that this remote control works perfect for you. Please, do not hesitate to contact us if you run any difficulties and thank you for choosing Insignia.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement worked fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original control that came with TV stopped working within 7 days - replacement works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement remote for the toshiba Amazon prime remote,the original sucked,in fact better than the original remote,as far as quality...........

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad my friend found this remote. My tv remote died and ordered this one and I am over the moon happy. Can access everything on my tv again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unreal TV Clicker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job getting the substitute product for us. It works perfect. Thank you Best Buy The curbside pick up makes getting items a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good replacement for broken original remote. Woks just as original one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very streamlined and easy to use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote for the price. Small, compact, and does not have an unnecessary amount of buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great as an additional remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra remote for grandkids. They always misplace remote when they visit. Handy replacement during their time with grandma!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement devic worked great I had no trouble with the programming of the remote And the price want bad at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE EXACT REMOTE THAT CAME WITH MY TELEVISION. IT WAS EASY TO USE AND THE QUALITY IS THE SAME AS THE ORIGINAL REMOTE.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my old remote. Ordered the new and once arrived I opened it and started using right away. Loved the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement remote. Took a while to find it. Could only find it online, never could find it in store. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a disappointment with another remote but then i bought this one and it works amazing with my toshiba tv. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement for Insignia 4K Fire TV!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our original tv remote was damaged, this remote is a perfect replacement! Paired quickly and works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great, and is easy to pair with your TV. Just don't let your kids wash it, or get it extremely wet.

    I would recommend this to a friend
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