Customer Ratings & Reviews
- Model:
- NS-XSDOCK
- SKU:
- 6447551
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Side Dock Dual Battery Charger for Xbox Series S for its extended battery life, user-friendly design, and budget-friendly price point. Users appreciate the convenience of having two batteries that can be easily swapped out, saving them money in the long run compared to purchasing disposable batteries. The charger's compatibility with the Xbox Series S is also highlighted as a positive aspect.
This summary was generated by AI based on customer reviews.
Not good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay at first haven’t had long can’t get the batteries to take charge now
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, JakeS. We're sorry to hear that you're having trouble with the Insignia™ Side Dock Dual Battery Charger for Xbox Series S. Your input is valuable to us, and we appreciate you taking the time to let us know. If you have any further comments or need assistance, please feel free to reach out. We're here to help! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-side-dock-dual-battery-charger-for-xbox-series-s-white/6447551.p?skuId=6447551
Good value makes your Xbox ugly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery's work like they should but your unable to charge in the controller with the cable. You have to use the included charger connected to the Xbox.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Charlie,
Thanks for taking the time to connect with us about your concern with your Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.bestbuy.com/insignia
Doesn't Last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Attaches to the Series S well. But the batteries only last about 2.5 hours before needing to be charged. Best thing to do is buy the Microsoft one. It lasts days between charges.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you very much for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S. I know that this could be an unfortunate situation the batteries only last about 2.5 hours before needing to be charged., but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support
Cheap made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best bulid quality or battery life but will get you by. I had problem with one battery not cliking into place in the charger, had to use a different charger. Wouldn't buy again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BigBruceIII,
We apologize for your experience with this product. Your feedback is important to us so we can continue to improve the quality of our products. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Great product bad design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries spent stay inside of charger ports. Pops right back out. Doesn’t catch or hold. Batteries do work though. Just hard to keep them charged when they dont stay inside of port.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MJ85,
Thank you for the review. We do apologize if the product did not work. For us to fix the issue please give us a call at 888-237-8289.
Insignia Support,
Renee
Did not last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few weeks then the battery wouldnt lock in to charge in one of the ports
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Lulu! Thank you for raising this concern. We understand how frustrating it is that the Insignia™ - Side Dock Dual Battery Charger for Xbox Series S suddenly stopped working after a few weeks. This feedback will definitely help us to improve our services. We highly recommend contacting our Insignia Hotline Support at 877-467-4289 for full assistance. Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-side-dock-dual-battery-charger-for-xbox-series-s-white/6447551.p?skuId=6447551
Should cost $5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Very low quality, flimsy. The batteries barely stay in the slot, one little touch and they come out. Have to basically force them into charger. I wish I could post a video of how annoying it is to try. I had bought a two controller chantagear years ago for the same price and it was nice and easy, lasted a while. This is a piece of poop. Gonna have to drive the 30 mins to nearest store to return asap.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Heya,
Thanks for taking the time and effort to leave a review with our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Its an okay product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken for about a month and then the battery packs stop charging. Went ahead and ordered some indiviual Razer charging stations. Thank you though
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Christopher,
Thanks for taking the time and effort to leave a review with our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Ol
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works when it works. Afterwhile, for me. The battery packs would not stay put to charge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DouglasR,
Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series S - White. We know how frustrating it is that the battery would not stay put to charge. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Causes controller connectivity issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any issues with my xbox controller disconnecting until i hooked this up. I left it on my xbox for several days and my controller would randomly disconnect and then reconnect. This became really annoying real quick. I suspected that the issue was probably this battery charger. So i removed it from my series s. And i have not had the issue since. No more random disconnects. Great concept, but unfortunately it seems to cause connectivity issues.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DonkeyMcHamster!
Thank you for taking the time to review our Insignia - Side Dock Dual Battery Charger for Xbox Series S - White, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Ok for generic brand
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok for generic brand. Would just buy offical next. Batteries die fast. Doesn't last long. Cheap construction
No, I would not recommend this to a friend- Cons mentioned:Heat dissipation
Worthless.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't hold a charge, charger makes your Xbox hot and can't use the extra USB a for photo and video saving.
No, I would not recommend this to a friend Xbox battery pack
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t stay in place I bought 2 of them and both had the same problem
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Not ideal
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery packs have a hard time staying down in the device even when facing downwards
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Please check whether the battery was inserted in correct direction.
Poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t snap into place when charging. Poorly made.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Please check whether the battery was inserted in correct direction.
Disappointing product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and one of the batteries would not stay in the slot for charging. Returned the item and exchanged it for another and neither battery would stay in the slot. Returned the second charger and will not be looking at this product again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TracyW,
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. I understand you found it uncomfortable to use since the slot for the charger would not stay and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Frustration
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this battery charger for a few months and the batteries dont lock down or only one does and the other pops out and while you’re trying to get that one to lock the other one pops out and the charge on the batteries doesn’t last long. I would not recommend for someone who games regularly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Nisha,
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. I understand that you are having issue on the usage on this product since you just bought it few months ago and that can be discouraging to use to someone who play games regularly. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please use the link below to reach us and you can also contact this this phone number 877-467-4289 on what action must be taken.
Insignia Products
Nikki
https://insigniaproducts.com
Save battery's.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything but the battery's wont stay locked in to charge?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave a review. I am truly sorry to read about the inconvenience you experienced getting this Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
All bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad from the start. Won't work with all batteries like the OEM because the dock won't hold them in. About a month in it started having troubles holding even it's own batteries in. I think we're at about 2 months now and one of the batteries doesn't even work anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DNotice,
We appreciate your feedback. It is helpful to improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Open box like new didn't work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box like new when on sale but it didn't work. By the time I received it the sale was off so I couldn't try an actual new one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DiamondHnz,
Thank you for writing a review about our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Products
Marites
www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285