Customer Ratings & Reviews
- Model:
- NS-XSDOCK
- SKU:
- 6447551
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Side Dock Dual Battery Charger for Xbox Series S for its extended battery life, user-friendly design, and budget-friendly price point. Users appreciate the convenience of having two batteries that can be easily swapped out, saving them money in the long run compared to purchasing disposable batteries. The charger's compatibility with the Xbox Series S is also highlighted as a positive aspect.
This summary was generated by AI based on customer reviews.
Battery bay defect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There appears to be a manufacturing defect with the battery bay locking mechanism. The batteries will not stay in the bay as a result. Many other reviewers are experiencing this same issue. Product needs to be investigated.
No, I would not recommend this to a friendDO NOT BUY THIS UNLESS IT IS REDESIGNED!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst insignia products i have ever bought. The original insignia charger for the 1st gen Xbox one was great. This is a far fall to garbage. It does not support xbox brand rechargeable batteries! DO NOT BUY THIS UNLESS IT IS REDESIGNED!
No, I would not recommend this to a friendWouldn’t recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t hold charge. Controller kept disconnecting.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Side Dock Dual Battery Charger for Xbox Series S. We appreciate your feedback, as it helps us understand how our products are performing in real-world scenarios. Your insights are important to us, and we are always looking for ways to enhance our offerings to meet customer expectations. Thank you once again for taking the time to provide your thoughts! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-side-dock-dual-battery-charger-for-xbox-series-s-white/6447551.p?skuId=6447551
Horrible quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge is not for a long time and the controller dies after 4 hours of use I do not recommend this cheap built product at all!
No, I would not recommend this to a friendSpring problem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery got stuck on the spring and pulled the spring when I tried taking the battery out. Not sure how that was even possible but it looks like the spring hooked onto the battery. So now only one side will hold the battery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the dual battery charger. I am sorry to read that you are having a difficult time with one of the sides. Kindly contact us to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for mine and my girls xbox series s, the batteries don't even lock in (i verified they were in correctly. One side would constantly pop up. Yet another Insignia product bust.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marc,
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S - White. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Doesn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work I’ve tried multiple times it’s not the port because I can charge my headset through it. Frustrating just want to stop buying AA batteries
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoshB,
Thank you for the review. I do apologize if the product did not work. If you have any questions please give us a call at 888-237-8289.
Insignia Support,
Renee
Good while it lasted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item started of great but not even a week and they started leaking brown fluids then they stopped working.
No, I would not recommend this to a friendJunk to be returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it charges, it's ok but the hinge won't keep the batteries in. We have been using tape but it's really worthless.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Could you Please try to rotate your battery direction so the locking tab can hold it.
Waste of money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money ! It stopped working just after 2 month of use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vicky,
Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series S - White. We know how frustrating it is that it stopped working just after 2 month of use. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries kept popping out of the charging station, it has a small tab thats supposed to keep them in place but doesn't
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gaming,
We are sorry that this product does not work accordingly. Please know that your feedback is important so we can improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
BATTERIES does not lock in!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BATTERIES DON’T LOCK-IN!! Numerous other reviews say the same. I should’ve bought the docking station instead.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi cbervin30,
We appreciate your feedback about this product. It is helpful to us so we can continue to improve its quality. If you need further assistance, please contact Insignia at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Garbage
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t work hasn’t worked from day 1 if I could have gave it 0 stars I would have
No, I would not recommend this to a friendCheap quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t stay docked and an overall cheap build quality. Fits really well on console though.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S. I understand you have an issues with the battery doesn’t stay docked . That can certainly be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us at your earliest convenience.
Insignia Support
Irene
www.insigniaproducts.com/support
Trash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash even though the product is new the batteries are old
No, I would not recommend this to a friendNext please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery only lasts 5 hrs Batteries don’t clip on the charger. They keep are loose and don’t charge
No, I would not recommend this to a friendCharger doesn't work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries are working, but the charger doesn't work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Denis88,
Thank you for writing a review about our Insignia™ - Side Dock Dual Battery Charger for Xbox Series S . We understand that you are having issue with the product . We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.insigniaproducts.com/support
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it at all worked about week and then just stopped working all together.
No, I would not recommend this to a friendBatteries dont stay in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Batteries keep popping out nice idea but dont bither
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series S! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your battery charger.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery pack wont lovk in place nor hold a charge.
No, I would not recommend this to a friend