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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1274 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Side Dock Dual Battery Charger for Xbox Series X, particularly praising its long battery life and ease of use. Many appreciate the charger's snug fit and affordable price, along with its convenient design and USB port placement. While some users experienced minor difficulties with installation, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,274 reviews
  • Rated 2 out of 5 stars

    Rechargeable batteries with some drawbacks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dock doesn't feel secure on the Xbox. The batteries never show as fully charged onscreen despite a green light showing they are ready. There isn't an easy way to feel out which way the batteries go in. But they are rechargeable batteries and work they way they should despite those cons. It's about what you expect at this price point.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series X! We understand that you are having issues with your battery charger. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your charger.

      Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    They're alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great batteries for your xbox one or series x/s controllers, but you cannot charge via the usbc port on the controller. They only charge using the docking station. I wish I had known that before purchasing and because of that, I will be returning them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback on the Insignia Side Dock Dual Battery Charger for Xbox Series X. We appreciate your insights as they help us understand our customers' needs better. It's great to hear that you find the batteries effective, and we value your thoughts on the charging process. Your input is essential in guiding us to improve our products and provide the best experience for all users. We hope you find a solution that meets your expectations! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-side-dock-dual-battery-charger-for-xbox-series-x-black/6447550.p?skuId=6447550 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Insignia Xbox rechargeable battery charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that i do like the concept of it plugging into the front of the xbox. We had a hard time getting one of the charging spots to work initially but it seems to work now. The batteries do not last like i would of thought they would. It seems that you have to charge them everyday and they lose charge very quick.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Brian!

      Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us, and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.

      Insignia Support
      Irene
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, battery life is okay. The charger itself is not the best built quality but good enough. Probably wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Battery bay is a bit difficult to keep closed now

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the battery doors is starting to become loose. I have to wiggle the clamp a bit to prevent the battery from popping back out. It’s been about 5-6 months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stuck battery.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the batteries stuck in and I couldn’t take it out so I had to returned .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charging I got dead pretty fast have to keep charging them up by running over

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your meant to plug it in when the Xbox is standing up, it’s possible for it work while the Xbox is laying down but then the Xbox isn’t laying down flat. That being said, it worked for about 5 months and then just stopped working out of the blue. Not a long life span.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We appreciate your feedback regarding the functionality of our product with the Xbox. While it's intended to be plugged in when the Xbox is standing up, we understand your concern about its compatibility when the Xbox is laid down. We apologize for any inconvenience caused by its abrupt failure after five months of use. Ensuring the reliability and longevity of our products is paramount to us, and we're disappointed to hear that your experience fell short of expectations. Please reach out to our customer support team so we can assist you further and address any issues you may have encountered. Keith | Insignia Support https://www.bestbuy.com/site/insignia-side-dock-dual-battery-charger-for-xbox-series-x-black/6447550.p?skuId=6447550 BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It fits seamlessly to the front of the Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn’t show fully charged when inserted into controller. The batteries do charge quickly. It fits seamlessly to the front the Xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but quality could improve

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice, but sadly one of the battery slots doesn’t hold the battery down anymore

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is nice is about the best I can say about it. Fully charged, the batteries do not last long at all. It’s easy to charge the batteries but The battery holder breaks from the slightest inconvenience so I have to charge one battery at a time. I was gonna buy another but instead I just bought another rechargeable battery set for 10$ more and I wish I had found it before this one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series X! We know how frustrating is that the battery holder is damaged. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Rudson
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Battery doesn’t hold charge as long as hoped for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but the battery’s don’t last as long as regular battery’s so I am changing it out to charge more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. It will charge the battery packs IF you get it in just right.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks cool but mine was trash

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries keep popping back out. Putting it on no problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but usb...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges fine, but my turtle beach headset does not work using usb, not enough power

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 1 out of 5 stars

    Poor design.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction feels solid, but batteries do not stay locked in placed. Used official batteries, and the ones that came with it, they dont stay in place. Another set of insignia did work, but finding ones that stay locked, doesnt really make this worth it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia: Side dock duel battery charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent battery packs, only problem is they don’t last as long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but don't let you see the battery levels when checking your battery on your controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They work ok, ok bat life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Battery life is ok. I get a low bat notification then they die within 10 min

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feel cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like cheap plastic on sale bf 11.99 buy while you can i guess

    I would recommend this to a friend