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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1274 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers enjoy the Side Dock Dual Battery Charger for Xbox Series X, particularly praising its long battery life and ease of use. Many appreciate the charger's snug fit and affordable price, along with its convenient design and USB port placement. While some users experienced minor difficulties with installation, the positive feedback on other features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,274 reviews
  • Rated 3 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the description would've said only used for the vertical side..otherwise its worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not bad for its price but it last like 24 hours

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia Side Dock Dual Battery Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get's the job done but doesn't hold a charge very long.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and nice to charge two batteries at once.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing killed my Xbox, I had to return everything I bought for Xbox x. All though it probably wasn’t the fault of this product but rather a faulty xbox but I did have this thing plugged in when my Xbox died on me. Still again probably just a faulty Xbox I do actually hear good things out this product though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although convenient, the batteries don’t stay charged very long. Not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device but batteries discharge a little too fast for my liking.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    could be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both batteries didn't last long for me and you cannot use them n another charger either or at least not the one i have. the batteries pop out and do not charge.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Jefferywayne,
      Thank you for taking the time to leave a review of our Insignia™ - Glass Screen Protector for Apple® iPad 10.2. We are sorry to read about the experience you have been through with the product. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, if you need further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
      Insignia Support
      Molina
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Cool but became Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is cool but do not expect these to last for long. About 8 months after purchase, the batteries are failing to hold a charge. Just buy Xbox's own battery. Mine lasted for 5 years. I only got the Insignia thing to try something new.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Auzy,

      Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.

      Insignia Support,
      Merjorie
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Cool idea, but doesn't work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed like it would be a cool accessory to deal with batteries. Unfortunately, the included battery packs won't completely slide into the charge station, so they can't even charge, rendering the whole thing useless. Also, the locking switch on the bottom that's supposed to fasten to the bottom of the console doesn't work. When the charge station was secured onto the console, I couldn't pull out the tab to latch it onto anything, and trying to keep it extended before attaching the charge station didn't work either as it would just get pushed back in. In all, this just seems to be a poorly designed device, with poor quality manufacturing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series X! We understand that your having issues with the item. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Bad battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very advantageous that two batteries enter, but durability of charge is very bad. Compared to the genuine battery, this one has a worse battery life, so it will be charged soon.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Mrgz,

      Thanks for taking the time to connect with us about your concern with your Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black. We deeply care about the performance of our products and I would like to further review your situation.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not worth your money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged they work for 4hrs tops. They also go from low battery to dead in 10minutes. Not great when your gaming and your controller dies. So with that being said look for better rechargeables from another company. These are garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    What title? Purchaser?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the battery sockets (one of two) that you put the battery in, ejects the battery and have to adjust it very carefully to hold the battery in the charger.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Doesnt fit 1000%. Have turn the batterys a certain way and also putting in controller is a pain. Just like subject line said...it works lol

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi BuiltByLondonRacing,

      Thanks for taking the time and effort to leave a review with our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Awful, don’t buy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible. Waste of money. I spent so much time just trying to get the stupid unit to hold the battery in so it charges. The side clips are extremely flimsy and don’t actually hold the battery in at all. Both of the slots refuse to hold the battery in, even if I push over the clip to make it catch on the edge of the battery. Extremely frustrating very shoddy craftsmanship. Takes me five minutes just to get it to finally hold the battery and any fast movement risks popping the battery out again.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi RaychelleN,

      Thanks for taking the time and effort to leave a review with our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

      We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Works but not a perfect solution

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for the first few months. Then the battery life gets es down hill pretty fast. I’ve had them for 3 months and I made sure not to leave them on the charger but they barely hold a charge now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for 1 person

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the batteries lasted longer on a full charge. If you have 8+ hour of gaming timer available you will probably switch out the batteries once on a full charge. I know i have to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device leaches power from your xbox to power itself. It caused my xbox series x to spit and sputter digitally... for lack of a better description. It caused my headset to rapidly cycle disconnecting and caused my controller to sporadically go into sync mode. Removed device from console... no trouble since

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't last long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want rechargeable battery's then this is it. They just don't last long at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries do not hold a charge for long even when once fully charged.

    No, I would not recommend this to a friend