Customer Ratings & Reviews
- Model:
- NS-XXDOCK
- SKU:
- 6447550
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Side Dock Dual Battery Charger for Xbox Series X, particularly praising its long battery life and ease of use. Many appreciate the charger's snug fit and affordable price, along with its convenient design and USB port placement. While some users experienced minor difficulties with installation, the positive feedback on other features outweighs these concerns.
This summary was generated by AI based on customer reviews.
The worst!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, doesn’t hold the charge no more than an hour of gaming, the recharge time is 3-4 hours. Don’t get this. Buy a name brand one.
No, I would not recommend this to a friendNice way to store paperweights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries do not hold a charge. They fit in the charger and latch only one of four possible orientations and for whatever reason it was not intuitive. USB pass through works nice though.
No, I would not recommend this to a friendMissing One Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought open box version with free shipping and it only can with one battery instead of two. Will try to get it exchanged or return all together.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Did not fit my xbox controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissapointed these didn’t even come close to fitting in my controller. Not sure if I got the wrong ones or what happened but they will be returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alex,
Thanks for taking the time and effort to leave a review with our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Defective!
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I only had it for a few weeks and one of the rechargeable battery’s exploded and melted the charging station.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Side Dock Dual Battery Charger for Xbox Series X! We're truly sorry to hear about your experience.. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Don’t buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device literally crashes any call of duty game! Ran multiple test and anytime I had this device connected, my Xbox would take longer to load any game and crash a lot!
No, I would not recommend this to a friendYou get what you pay for I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. I had the same one for my one x and it was great. Now for the series X It keeps randomly ejecting the batteries.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Vegaboy,
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black, we're very sorry to read you are experiencing this issue with one of our products. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/
not good
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] legit worked for a week and then the batteries will no longer stay in housing unit
No, I would not recommend this to a friendDon’t buy!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poorly designed doesn’t work well with keeping the batteries in the device charging. Once you take them out they will never slide back in correctly. Awful product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bobby, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy stop holding a charge about 40 days later. and unable to return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Insignia™ - Side Dock Dual Battery Charger for Xbox Series X - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies quick battery not good for gaming uses only..
No, I would not recommend this to a friendDont waste your money.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. One stopped working after 3 weeks. One of the batteries won't even charge. Dont waste your money
No, I would not recommend this to a friendStopped working after a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a week but now wont charge the battery packs. Terrible.
No, I would not recommend this to a friendCrap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would avoid purchasing this Item batteries do not stay in the ports for charging just cheap
No, I would not recommend this to a friendBusted
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The batteries will not stay in the compartment so never properly charge.
No, I would not recommend this to a friendTerrible quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month both batteries last less than an hour of gameplay
No, I would not recommend this to a friendBad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly I thought this would look nice but it doesn’t so I retuning it
No, I would not recommend this to a friend- Pros mentioned:Battery life, Charging speed, Ease of use
Rechargeable batteries
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this item and so far it’s been great. Battery’s last a while and charge fast and is supper convenient. Definitely recommend this item.
I would recommend this to a friend - Pros mentioned:Battery life
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plugs right into the Xbox series x USB port, no cords. Batteries have a decent use time. Great deal for the price.
I would recommend this to a friend - Pros mentioned:Battery life, Fit
Rechargable bateries and clip on charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit! Meshes nearly seamlessly with my Xbox series x. Looks like factory, keeps rechargable batteries readily available.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are thrilled to hear that the product fits perfectly and meshes seamlessly with your Xbox Series X. It's great to know that it looks like a factory accessory and keeps your rechargeable batteries readily available. Your satisfaction is important to us, and we appreciate your support. Thank you for choosing our product. Keith | Insignia Support