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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 147 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the product's excellent battery life and ease of use. Many also appreciate its affordable price. However, some users reported issues with the charger's fit and its compatibility with certain controllers, leading to connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 147 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for controller charger. Works great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good is very good I’m love it I’m recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while and then it started struggling to keep a charge. Had to move the controller around and unplug and replug back up for it to start working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. There's nothing much to say, it does its job well.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Inconvenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly smaller fit for the controller I have, I have to take the backing off of my controller to charge the battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Rich b

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but the controller loses the Bluetooth on every charge. Also it didn’t come with a plug to plug into the outlet. Not real happy but still better than using real batteries

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is average. It can be a little tricky getting the controller in the proper place in the charger. For the price, it adequately does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Save your money and get the Microsoft Battery.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries don't stay charged very long, the cradle is finicky, and I had a weird issue where my controller would not connect to my Xbox wirelessly after using the charger. Ultimately I stopped using this and got a genuine MS rechargeable battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to charge a battery, but controller will not connect to xbox with it on there. The green light says the unit is fully charged, but when we go to use it, i have to connect the cord to the xbox and the controller to pair again and keep the controller on a wired charger

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - Single Controller Charger for Xbox Series X|S - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would buy more able to put anywhere and it doesnt take ip any room

    I would recommend this to a friend
  • Cons mentioned:
    Controller compatibility

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger kept disconnected my controller from my Xbox every time it was used. Very frustrating. Returned this and bought the Controller Gear branded one from Microsoft. That one is way better than this Insignia charger. The price is double that of the Insignia but it it well worth it. Do not buy this charger

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but wish it would stay charged longer than it does

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The projgs got stuck after a while but they popped right out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller compatibility

    Rated 1 out of 5 stars

    Worst charger

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price it did burn one of my sons controller and it’s upsetting but i guess you get what you paid for

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller compatibility

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes controller to lose sync, and battery sometimes doesn't charge. Finally the battery up and died with no warning and no longer works at all. And I've had it for just shy of a month.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for all Xbox.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not for an Xbox one. Tried it but battery cover is slightly different, battery contacts don't touch unless you charge it without cover.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for writing a review about our Insignia™ - Single Controller Charger for Xbox Series X|S - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.

      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    not built well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only charges if the controller is sitting just right. if you sneeze near the unit the controller stops charging... its more trouble than its worth.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Single Controller Charger for Xbox Series X|S! We know how frustrating is that your unit had an issue. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt fit correctly no matter what i do to make it fit

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our Single Controller Charger for Xbox Series X|S! We understand that you're having an issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your concern.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 1 week then just quit working. I do not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap and charging very slow charging. Bought it with confidence cause I had the one with the double one since 2018 it this one is really bad

    No, I would not recommend this to a friend
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