Customer Ratings & Reviews
- Model:
- NS-PU37H-BK
- SKU:
- 5502701
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the SuperSpeed USB 3.0 to HDMI External Video Adapter's ease of use, HDMI connectivity, and compatibility with various devices. Many appreciate the adapter's performance and picture quality, finding it convenient and easy to use for both work and leisure. While some customers found the price to be a bit high, the positive feedback on functionality outweighs this concern. The adapter's compact size is also frequently praised.
This summary was generated by AI based on customer reviews.
Does not fit PC; never used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales rep gave me this item. I had my PC, but could not confirm it would fit. It does not fit in my HP. Total waste of money at a time my salary was cut due to COVID-19. I will not recommend this location.
No, I would not recommend this to a friendDoes not work!!!!!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work, do not purchase!!!!!! This product does not work, do not purchase!!!!!! This product does not work, do not purchase!!!!!! This product does not work, do not purchase!!!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you wish to have a working adapter and so, please know that you are more than welcome to contact us on the link below and we will gladly assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Bought it and it would not sync with our computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried for 45 minutes to try and get this to connect with our mac and it would not connect - a friend had one of a different brand (NOT for a mac) and we plugged it in and it worked immediately!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to let us know your experience with our USB 3.0 to HDMI External Video Adapter! We know how frustrating is that after keep trying a product does not work as you expected. We would love to assist you further, so please feel free to reach us out at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
We bought the wrong connectors.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review was poor, not because of Best Buy employees, but because I described the incorrect connectors. And because of this covid19 crap, I haven’t been able to return them.
No, I would not recommend this to a friendDidn't work with my system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why, but my system wouldn't recognize it as an HDMI external monitor. Tried updating BIOS and video card drivers. Nothing. Had to return it.
No, I would not recommend this to a friendHorrible device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work properly, the instructions are outdated, even on the website the driver to download still doesnt help fox the issue.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for letting us know about your adapter giving you so many issues. I know how upsetting this may be for so I will like to suggest you get in touch with us at the contact link below where one of our agents can guide you on the setup of the product.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Does not work on MacBook Air
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to allow my daughter to watch DisneyPlus on the TV. Does not work with current version of MacOS. A complete waste of money.
No, I would not recommend this to a friendNon-Compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Thunderbolt 2 to HDMI. Need to return this item, does not work even with driver download or adapter.
No, I would not recommend this to a friendExcellent idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it to work plugged it into my computer then my computer crashed had to do a system restore returning this to the store to get something more stable.
No, I would not recommend this to a friendWay overpriced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found these online for 20 dollars. I glad you are local and are able to overcharge the customer in their time of need.
No, I would not recommend this to a friendDid not do what was intended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work for my system. Using it to attach a second monitor to my personal computer. But it did not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our USB 3.0 to HDMI External Video Adapter! We understand how annoying is when a product does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Save your money this doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked this up to my computer to get three monitors running on one computer did not work at all, save your time and money
No, I would not recommend this to a friendDid not work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried unsuccessfully numerous times to use this product to connect my MacBook to my TV. I have given up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that you just wanted to connect this device and start using it right away, but if you are having issues with your product, please know that you are always welcome to contact us so that we can assist you with your unit.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working at only 2 months not happy with product or Best Buy now I’m out 65 dollars
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you expect to have a long lasting product and so, for us to assist you with this adapter, I would like to recommend you to contact us on the link below and we will gladly help you.
Viri E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Product sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After many attempts to get this dongle to work it has been retired to the non working or obsolete drawer. Don't waste your money.
No, I would not recommend this to a friendAnother review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used it yet, I belive it will work, hope this 50 character reviews.
I would recommend this to a friendThis did not work with my MacBook Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not review this item because it didn't work with my MacBook Pro.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for informing us of the experience you had with our adapter. I know how frustrated you may feel if you haven't been able to use the product, so I will like to ensure you are given an appropriate solution by contacting us at the link below where one of our agents will gladly assist you.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Didn't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work and I had to return it. Still Need to find a product to fix my problem.
No, I would not recommend this to a friendDid not help with the problem I have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to connect to my tv but it did not do what I was told it would do
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I sincerely appreciate you takin the time to share your experience with us. It is most important for us that our customers get the best out of their purchase and with these adapters there is often a prompt fix. This is why I ask you to call us at 1-877-467-4289 so we can further assist you with your situation.
Alexander G. - Insignia Support
Not for iMac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't help my multi-monitor set up. I had to return it.
No, I would not recommend this to a friend