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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1045 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,045 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is going to Germany. Great gift for his travels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant power for our camera, telephone, etc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took our new Insignia Travel Adapter and Converter on a recent trip to Europe. We used it in hotels and on a cruise ship in Czech Republic, Austria and Hungary. It worked perfectly at giving us power in a foreign country.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to France and England and it was super useful. Recommended!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not fit Italy outlets had to buy one I Italy Wish I could get a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the Country without this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just came back from París and Roma and it worked great!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect adapter for the world traveler. Works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Traveling abroad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out great After traveling to Spain and Portugal All the plugs are wonderful and fit into our suitcases !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adapter/converter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awkward to use in Indonesia. Perhaps better in other countries.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should've listened to the negative reviews...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this travel "converter" with my to the Philippines. At first, all was working fine. With a 2000 watt max rating surely a measly old Bluray player wouldn't even make it break a sweat. How wrong I was! Initially everything worked just fine but the longer I was using it the Bluray player started randomly resetting itself. I thought something was wrong with the player but it kept happening more often and the gaps between resets became shorter. I started to suspect this converter so luckily I had a *real* step-down transformer and used it instead. Poof! Problem instantly solved! Reused the Insignia converter" and the resets started happening again. This Insignia converter is a hunk of junk that can't even handle 100 watts much less 2000.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed experience. We’re sorry to hear that the travel converter did not meet your expectations and caused issues with your Bluray player. We understand how frustrating this must have been, especially when the product did not perform as advertised. Your feedback is valuable to us, and we will look into this matter further to improve our products. If you need any assistance or would like to discuss this further, please don’t hesitate to reach out to our customer support team. Keith | Insignia Support BBY-ExBrand_Insignia

  • Best Buy Employee

    Rated 5 out of 5 stars

    Travel charging

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great value and functionality for all travel needs

    I would recommend this to a friend
  • Pros mentioned:
    Adapters

    Rated 2 out of 5 stars

    Use a different adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large plug in was not suitable. I couldnot use itso it was a waste of money. Im looking for the noxsi lcam return it. Only abd l mean only, wzs the 3-prong adapter useful.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are sorry to hear that the large plug in was not suitable for your needs and that it was a waste of money. We will definitely look into the issue with the noxsi lcam and process a return for you. We are glad to hear that the 3-prong adapter was useful for you. Thank you for choosing Insignia™ - Travel Adapter and Converter. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711 BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    awesome device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most of Europe will require this item AND it delivers!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient products. I often use them when I travel abroad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have this for when you travel. Its a must have.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear that you find our Insignia™ Travel Adapter and Converter to be a must-have for your travels. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Fire hazard!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fire hazard. We used this in England to charge an Apple phone. Within 10 minutes we smelled smoke as the charger began to melt. Same issue with a Samsung phone charger. After costing us two chargers, it was returned to Best Buy who would only issue a store credit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. Safety is our top priority, and we take your feedback seriously. We appreciate your insights as they help us continue to enhance our products for our customers. Your feedback is invaluable in guiding our efforts, and we are committed to providing a better experience in the future. Thank you again for reaching out. Jeth Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Travel Addaper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling to multiple countries with different adapters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well in London

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it needed to while in London. Not the sturdiest as it seemed like it was going to fall out when plugging in and out, so held it with other hand.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item- worked in Asia countries with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not used the converter/adapter just yet. As my trip is not until the end of the month, but based on the description, it’s exactly what I needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too tight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the converter yet, but the outlets are very tight, it’s hard to plug in your devices. Not sure what is the purpose of the non-converter outlet, since you can use the adapters to plug those devices directly to the wall. Perhaps so that you can plug two devices at once?

    No, I would not recommend this to a friend