Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers recognize the Travel Adapter and Converter for its broad compatibility, ease of use, and multiple adapter options. The quality and converter functionality are also appreciated, along with its ability to provide the necessary voltage. However, some customers have noted that the size and weight could be improved for travel convenience, and a few have mentioned concerns about the device heating up during use.
This summary was generated by AI based on customer reviews.
International necessity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traveling overseas, this is a must. No worries about converting power.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great.I totally satisfied with my purchase!
I would recommend this to a friend- Cons mentioned:Weight
Opt for a different travel adapter!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item only to realize that only one of the two outlets work. Did not find out until I was out the country. The adapter is very heavy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the inconvenience you experienced with the adapter you purchased. It's frustrating to discover such issues, especially while traveling abroad. We apologize for any inconvenience caused by the malfunction of one of the outlets and the heaviness of the adapter. Your feedback is valuable to us, and we'll use it to improve the quality and functionality of our products. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Travel Adapter/Converter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. We were able to use it in Italy in 2019 prior to the pandemic.
I would recommend this to a friendUseful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for out of the country vacation. Nice to have a charged phone at any time while overseas.
I would recommend this to a friendAdapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed an adapter not a converter. The kit came with a lot of attachments I did not Need
No, I would not recommend this to a friendMust have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tool for traveling overseas for any traveler I would recommend to friends but felt a little pricey
I would recommend this to a friend- Cons mentioned:Heat
Defective - Does not work as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon my first use in Austria, not only did it not power the 450w device I bought it for.. it started producing a burning smell and got extremely hot. Save your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SamanthaM,
Thanks for taking the time and effort to leave a review about our Insignia™ - Travel Adapter and Converter - Black (NS-MTCA). We apologize for the situation that you've experienced with one of our products. We would love to check on this situation further with you. Please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Great travel companion to have
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in Kuwait and this has worked perfectly for the last 9 months.
I would recommend this to a friendGreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend for a friend very reliable awesome was on sale
I would recommend this to a friendGreat Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product. I highly recommend this product to anyone.
I would recommend this to a friendWorks great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this super last minute- like on the way to the airport last minute...and it was perfect
I would recommend this to a friendA waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once and done for poor productivity with the product.It is not good or worth it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Travel Adapter and Converter. We sincerely apologize for the frustration you've experienced with our product.
At Insignia, we strive to provide high-quality and reliable products that enhance the travel experience. We take your concerns seriously and are committed to improving our offerings. If you could provide us with more details about the specific issues you faced, it would greatly help us in our efforts to make necessary improvements.
Your satisfaction is important to us, and we hope to regain your trust in our brand. Please feel free to reach out directly to our customer support team for assistance or further discussion.
Thank you again for your feedback.
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a work trip to Kazakhstan and it worked the entire time without any issues.
I would recommend this to a friendCharging adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as intended, no issues using it in Europe..
I would recommend this to a friendGreat travel adapter!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should work while traveling in Europe this summer.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steve!
Thank you for your comments about our Travel Adapter and Converter! We know how important is to have your devices charged while being out of the country, and we are really glad to know it will be with you in Europe. Please remember that if you happen to need any assistance, you can always reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy! I went to brazil and this device did not work. A waste of $. Luckily my hotel was a decent one… They provided an attachment for free for anyone staying at the hotels. If you’re traveling overseas make sure you call the hotel to see if they have attachments for your phone charger etc.
No, I would not recommend this to a friendWin!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Read the settings so that you get its full potential
I would recommend this to a friend- Cons mentioned:Weight
Adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy and fell out of plug. Was not able to use without holding in place
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback on the Insignia™ Travel Adapter and Converter. We appreciate your insights and understand the importance of convenience and usability in travel products. Your experience is valuable to us, and we will consider your comments for future improvements to enhance the user experience. Thank you again for your input! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
- Cons mentioned:Weight
Didn't Keep Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a trip to South Korea. The size of the unit made it very difficult for it to stay plugged in. It is bottom heavy so it kept coming out of the socket. Ultimately, I had to go out and buy a smaller one while out of the country.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. We appreciate your feedback and are sorry to hear about the difficulty you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
