Customer Ratings & Reviews
- Model:
- NS-MTCA
- SKU:
- 6375711
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.
This summary was generated by AI based on customer reviews.
Adapter didn't fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The European adapter did not fit the outlet. Will return.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thanks for sharing your feedback. we’re sorry to hear the European adapter didn’t fit the outlet. That’s understandably frustrating, especially when you’re relying on it. For further queries, please feel free to reach out directly at 877‑467‑4289 or insigniasupport@bestbuy.com. Thanks for choosing Insignia products. Sandhya | Insignia Products
Charging adapter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as intended, no issues using it in Europe..
I would recommend this to a friendsuper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this a Great products, its perfect for travel and for home uses
I would recommend this to a friend- Cons mentioned:Weight
Didn't Keep Connection
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a trip to South Korea. The size of the unit made it very difficult for it to stay plugged in. It is bottom heavy so it kept coming out of the socket. Ultimately, I had to go out and buy a smaller one while out of the country.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Travel Adapter and Converter. We appreciate your feedback and are sorry to hear about the difficulty you encountered. Your input is valuable to us and helps us improve our products and services. If you have any further comments or suggestions, please feel free to reach out. Thank you for being a valued customer. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and it was what i needed. Had no problems
I would recommend this to a friendTravel adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took it overseas and it wasn't useful in any way. It still needs additional parts. Not user friendly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that our product didn't meet your expectations during your overseas trip and that it required additional parts. We appreciate your insights and will use them to improve our products and user experience.
- Carl | Insignia Products
Charge overseas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allowed us to use/charge computer and phone in Ireland
I would recommend this to a friendFrom Best Buy. Available.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful. Need more directions. Should elaborate more on use and application by diagram.
No, I would not recommend this to a friendGood voltage converter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good voltage converter. Never had issues international
I would recommend this to a friendTravel necessity
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was affordable and so helpful while traveling in a 3rd world country!
I would recommend this to a friendWasteful product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is too high for a particular pro duct. Only need one converter but must buy the whole package. What a waste!
No, I would not recommend this to a friendAdapter got for granddaughter, gonna use in Spain
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for granddaughter, gonna use in Spain. Will let you know when she uses it.
I would recommend this to a friend- Cons mentioned:Heat
Defective - Does not work as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon my first use in Austria, not only did it not power the 450w device I bought it for.. it started producing a burning smell and got extremely hot. Save your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi SamanthaM,
Thanks for taking the time and effort to leave a review about our Insignia™ - Travel Adapter and Converter - Black (NS-MTCA). We apologize for the situation that you've experienced with one of our products. We would love to check on this situation further with you. Please feel free to use the link below to reach us.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Prepared Traveler
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it performed better than expected
I would recommend this to a friendsimple travel adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This travel adapter / converter is a good value for the price, easy to use.
I would recommend this to a friend- Cons mentioned:Weight
Opt for a different travel adapter!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item only to realize that only one of the two outlets work. Did not find out until I was out the country. The adapter is very heavy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about the inconvenience you experienced with the adapter you purchased. It's frustrating to discover such issues, especially while traveling abroad. We apologize for any inconvenience caused by the malfunction of one of the outlets and the heaviness of the adapter. Your feedback is valuable to us, and we'll use it to improve the quality and functionality of our products. If you need assistance with a replacement or if there's anything else we can do to help, please don't hesitate to reach out to us. We apologize again for any inconvenience this has caused and appreciate your understanding. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Didn't work for the trip I needed it to
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to go on a trip to the Netherlands, Belgium, and France. Although the adapter seemed to fit I was not able to use this in any of these countries and ended relying on borrowing and eventually purchasing an adapter from a hotel. I am pretty frustrated that I bought it for this trip and it didn't work out. A side note the adapter to the wall kept getting stuck when I took it out, and was hard to remove from the outlet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, thanks for your review. We have information on website to QSG support below the countries usage but not include Zimbabwe. North America, South America, Japan, the Caribbean, Australia, New Zealand, Fiji, Parts of northern Europe , the Middle East, Asia, Great Britain, Ireland, Africa, Hong Kong, and Singapore.
Majority of Europe except Switzerland
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work in Switzerland. No “J” adapter included
I would recommend this to a friendConverter/adapter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for traveling out of the country!!!!!!!!!!!!
I would recommend this to a friendIt’s excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it my son went to Rome and he was able to share it with his roommate
I would recommend this to a friend